Software Solutions
Technical Support Tools
PTC Technical Support : 1-877-ASK-4PTC (1-877-275-4782)
• Search the PTC Knowledge Base
• Subscribe to Knowledge Base Alerts
• Log a support call
• Track a support call
• Update Advisor Tool
• Track Software Performance Reports (SPR)
• Download reference documents
Resources for Active Maintenance Customers
PTC Global Maintenance Support helps you gain more value from your PTC software investments by providing you with a comprehensive system of technical experts, online support and productivity enhancing resources, and continuous software improvements.
• PTC Product Calendar
• PTC Global Mainenance support Page
• The PTC Maintenance Minute
• Software Maintenance Resource Training (SMaRT) Tool
• Gold Loyalty Discount Program - Up to 50% off brands like HP, Adobe, and more!
Order information
Order product documentation
Order additional documentation for your PTC software.
View software update availability
Review & order all updates available online.
Request software updates
Request current versions of your PTC software.
Track shipments
Track your maintenance and software shipments.
