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PTC Global Support

PTC Global Support

Support Solutions that Accelerate and Sustain your Advantage, and deliver real value!

Global Support is more than just keeping your PTC software up and running. It’s about optimizing performance and productivity, helping you control costs and risk. This is support engineered to accelerate and sustain your advantage.


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Support Services Packaged to Meet your Needs

Assn. of Sppt. Profs. Award Winner 2013

The award winning
eSupport Portal
– Support Transformed

GOLD Support Package    GOLDplus Support Package    PLATINUM Support Package

Every day, customers just like you tell us how their Support services helped them achieve their goals. Your Support package is a comprehensive set of services, delivered as Software Support, eSupport and Assisted Support, engineered to enhance productivity and your support experience.

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“The eSupport portal saves me about 70% of the time that I used to spend, and of course time is money so that directly translates into savings. This gives me more time to handle other duties and lessens the burden on NASA’s resources. I am spending more time with my customers because the portal is allowing me to do that.”

– Brian Martin
Sr. Mechanical Application Engineer
NASA Space Flight Center


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