Service Operations Specialist


EAC Product Development Solutions (EAC) is a complete source for your product development needs. We provide the full suite of PTC product development software, and offer consulting, training, hardware, implementation and engineering services to support every phase of the product development process. EAC is ready to offer our brightest ideas to ensure you enjoy the best solutions in the industry.

The Service Operations Specialist will improve service operations and ensure consistent service delivery, project execution, and customer success. This is not a project management role, but rather a role that will implement, monitor, and manage the tools used by consultants, project managers, and the business. The Service Operations Specialist requires a level of both analytical and systems knowledge, as well as a deep understanding of the intricacies of the EAC business and service operations. Their duties include supporting Service Delivery in maintaining documentation, reporting and dashboards.