EAC ALLIANCE PROGRAM

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Computer Aided Design (CAD) | EAC Product Development Solutions
SILVER

STANDARD CONTENT

  • WC Application Management
  • Administration Support

RECOMMENDATIONS

  • Under 100 users
  • Up to 2 Servers
  • Single Site
  • 1 WC Admin
  • No Integrated or Special Modules Deployed

EXCLUSIONS

Navigate, ThingWorx, EAC Apps, Project Manager, Included Upgrades, User Mentoring

GOLD

STANDARD CONTENT

  • Expanded SILVER +
  • Business Process Consulting

RECOMMENDATIONS

  • 100-200 Users
  • 3 Servers
  • 2 Locations
  • 2 WC Admins
  • Navigate, Arbortext, or Multi-Site Replication Modules Deployed

EXCLUSIONS

Integration to Customer Ticket System, Product Server Deployment Assist, DB Space Management

PLATINUM

STANDARD CONTENT

  • Expanded GOLD +
  • System & PLM Oversight Support

RECOMMENDATIONS

  • Over 200 users
  • Over 3 Servers
  • Over 2 Locations
  • Over 2 WC Admins
  • Multiple Modules Deployed of Navigate, Arbortext, Multi-Site Replication

EXCLUSIONS

Modification of Custom Windchill Code, ‘included’ ThingWorx Alliance

SILVER
GOLD
PLATINUM
STANDARD PRODUCT TIERS & ADDITIONAL OPTIONS SILVER GOLD PLATINUM
Rehost Windchill Standard Standard
Workflow Administration Guidance Standard Standard
Database Mantenance
Remote Monitoring
CreoView Publishing
Windchill/Creo Integration Support
Windchill Upgrade
Replication Server Maintenance
ThingWorx Navigate Oversight
Arbortext Oversight
ThingWorx Navigate Maintenance
ThingWorx Platform or 3rd Party Application Support
Direct End-User Technical Support, CAD Mentoring, or Windchill Mentoring
SILVER
STANDARD PRODUCT TIERS & ADDITIONAL OPTIONS
Rehost Windchill
Workflow Administration Guidance
Database Mantenance
Remote Monitoring
CreoView Publishing
Windchill/Creo Integration Support
Windchill Upgrade
Replication Server Maintenance
ThingWorx Navigate Oversight
Arbortext Oversight
ThingWorx Navigate Maintenance
ThingWorx Platform or 3rd Party Application Support
Direct End-User Technical Support, CAD Mentoring, or Windchill Mentoring
GOLD
STANDARD PRODUCT TIERS & ADDITIONAL OPTIONS
Rehost Windchill Standard
Workflow Administration Guidance Standard
Database Mantenance
Remote Monitoring
CreoView Publishing
Windchill/Creo Integration Support
Windchill Upgrade
Replication Server Maintenance
ThingWorx Navigate Oversight
Arbortext Oversight
ThingWorx Navigate Maintenance
ThingWorx Platform or 3rd Party Application Support
Direct End-User Technical Support, CAD Mentoring, or Windchill Mentoring
PLATINUM
STANDARD PRODUCT TIERS & ADDITIONAL OPTIONS
Rehost Windchill Standard
Workflow Administration Guidance Standard
Database Mantenance
Remote Monitoring
CreoView Publishing
Windchill/Creo Integration Support
Windchill Upgrade
Replication Server Maintenance
ThingWorx Navigate Oversight
Arbortext Oversight
ThingWorx Navigate Maintenance
ThingWorx Platform or 3rd Party Application Support
Direct End-User Technical Support, CAD Mentoring, or Windchill Mentoring

THE BENEFITS TO YOU

A STABLE PLM ENVIRONMENT WITH MORE UP-TIME & GREATER PRODUCTIVITY

FASTER SYSTEM PERFORMANCE WITH PROCESS AND SYSTEM PRODUCTIVITY

CONTINUOUS IMPROVEMENTS WITH THE LATEST SOFTWARE UPDATES

LOWER COST OF UP-KEEP

our customers see an average Savings of 50% when choosing eac to manage their system administration versus hiring an internal administrator