WINDCHILL UPGRADES & INSTALLATIONS

We feel we have a partner in EAC, not just a consultant. EAC has learned our business and current processes and made recommendations for improvement where necessary. GSI Group is very satisfied with the services EAC has provided.

Only 80% of our engineering data was traveling through our PDM software. Since implementing Windchill, we’ve freed up 10-20% of our heavy users time.

EAC provided very competent and professional individuals both from a project management side and technically. Using EAC Windchill system as a management tool for the project was a big plus.

I am very pleased with the level of commitment and dedication that EAC has shown throughout our project. From the beginning of exploring our options of a PDM solution that would work best in our environment, EAC provided the value and confidence that was needed to allow Brinly-Hardy to improve its Product Development processes. They have the knowledge and experience necessary to get the job done. They are willing to work non-conventional hours to ensure the job is completed on time.

EAC provided us with an excellent service, exceeding our expectations.

EAC’s implementation specialist was on site for several days at a time throughout the implementation process to help us customize the application to our needs. The specialist was giving us examples, walking us through the processes, showing us how it would work if we did it a certain way, and showed us how to make things easier. It opened our eyes to the capacity and abilities of what we could do with Windchill for our specific needs.

Before Windchill we had an archive of data that was not necessarily 100% accurate. So, when we were sorting data that we thought was right, we’d find out there was a problem after we made changes to it. EAC helped us customize a life cycle specifically for how small of a company we are to help facilitate changes and make the correct revisions. Everything is much faster when designing and validating the product.

When we started down the road with EAC looking at Windchill, our goal was to streamline the process so we could get automatic loads into our ERP system. EAC was instrumental in driving us to the right solution.

EAC provided a professional SOW and a technically competent team to both define scope of work and execute the installation of our Windchill PDMLink system.

Paperless [with Windchill] provides access on the floor which has increased accuracy and quality that will give us the competitive advantage we were looking for.

I have nothing but good things to say about the training we received from EAC. The instructor did a good job keeping everyone’s attention throughout the course. I was pleased that he didn’t go straight from the book, he made sure that everyone understood the material.

EAC has definitely impacted our growing abilities. As we gain production we need to be more efficient. EAC has allowed us to do that by tracking our products easier. Before, we were using folders to track them manually. We’d lose control, somebody would modify it, and you wouldn’t know. EAC has allowed us to really dive in and keep track of that to reduce the amount of people required to handle that much information.