
In today’s world of fast-paced product innovation and growing regulatory demands, product development teams need a robust and integrated way to manage the entire lifecycle of complex systems. That’s where Codebeamer, a powerful Application Lifecycle Management (ALM) solution by PTC, comes into play. If you’re looking for a way to unify teams, streamline compliance, and deliver high-quality products faster, Codebeamer might be your answer.
Let’s explore what is PTC Codebeamer, how it helps organizations in regulated industries, and why it stands out as a next-generation ALM tool.
What is Codebeamer?
PTC Codebeamer is a modern, cloud-ready ALM platform designed to support complex product and software development processes. It provides end-to-end traceability, collaborative workflows, and built-in support for compliance management.
From requirements capture and risk management to testing and quality assurance, Codebeamer consolidates every step of the development lifecycle into a single platform. It enables teams to collaborate in real-time while maintaining full traceability and regulatory alignment.
Why Codebeamer Was Built: Solving Modern ALM Challenges
The development of Codebeamer was driven by a growing need in the industry for a more cohesive, scalable, and compliance-oriented approach to ALM. As products become increasingly complex and interdisciplinary, and as regulatory scrutiny intensifies across industries, traditional methods and legacy tools can’t keep up. Development teams need solutions that not only track progress but actively facilitate collaboration, traceability, and quality.
Legacy ALM tools and document-based processes often fall short in today’s environment of continuous innovation and regulatory pressure. Teams struggle with:
- Disconnected systems and data silos
- Manual compliance documentation
- Inconsistent version control
- Lack of visibility into project progress
Codebeamer was purpose-built to eliminate these issues. By connecting stakeholders across the development lifecycle, it fosters collaboration and ensures that quality, safety, and compliance are built into every step. Its integrated and modern architecture helps reduce risk, streamline documentation, and improve overall product development agility.
Key Features of Codebeamer
In a complex product development environment, teams need more than just a basic task tracker or document repository. They need a solution that brings structure, consistency, and traceability to every phase of development. Codebeamer delivers this with a rich suite of integrated features tailored to meet the needs of highly regulated industries and cross-functional engineering teams. From capturing requirements to automating compliance tasks, Codebeamer equips teams with the tools they need to work efficiently and deliver with confidence.
Requirements Management
Capture, analyze, and manage requirements in real-time. Codebeamer offers traceable requirement hierarchies and collaborative tools to ensure every stakeholder is aligned.
Risk Management
Integrated risk management tools help teams conduct FMEA, hazard analysis, and implement mitigation plans. Built-in support for ISO 14971 and other standards makes it ideal for regulated industries.
Test Management
Manage both manual and automated testing from a unified dashboard. Track test coverage, link tests to requirements, and generate audit-ready reports.
Compliance Automation
With templates and frameworks for ISO 13485, IEC 62304, ASPICE, and FDA requirements, Codebeamer automates much of the documentation and validation process.
Workflow Automation & Collaboration
Build custom workflows to streamline development, reviews, and approvals. With role-based access, teams can collaborate securely across global locations.
Codebeamer in Regulated Industries
Codebeamer plays a crucial role in helping highly regulated industries stay compliant, efficient, and innovative. These sectors face strict guidelines, frequent audits, and intense pressure to ensure product quality and safety. Codebeamer is designed to simplify compliance while improving traceability and development agility. With its built-in support for global standards and frameworks, it enables companies to operate confidently within even the most complex regulatory landscapes.
Codebeamer shines in industries where compliance, quality, and traceability are non-negotiable:
- Medical Devices: Aligns with FDA, EU MDR, ISO 13485, and IEC 62304.
- Automotive: Meets ASPICE and ISO 26262 standards.
- Aerospace & Defense: Supports DO-178C and related compliance frameworks.
Built-in templates and best practices help organizations pass audits faster and with fewer headaches. In an environment where missteps can be costly, Codebeamer offers peace of mind and a path toward continuous improvement.
PTC Codebeamer vs Legacy ALM Tools
Unlike legacy ALM systems or spreadsheets, Codebeamer provides real-time traceability and centralized data access. It replaces fragmented, error-prone processes with a single digital thread across the development cycle. This results in:
- Faster innovation
- Reduced compliance risk
- Improved team productivity
As product development becomes more complex and global, the need for modern, integrated ALM platforms becomes critical. Codebeamer gives teams the visibility, traceability, and automation they need to stay ahead of the curve.
Codebeamer Integration with PLM and DevOps
PTC Codebeamer integrates seamlessly with Windchill PLM, GitHub, Jenkins, Jira, and other DevOps tools. This helps teams link software development with hardware design and manage the entire product lifecycle under one roof.
The synergy between Codebeamer and PLM tools ensures better change control, faster releases, and fewer miscommunications.
Benefits of Using Codebeamer
When it comes to modern product development, having the right ALM tool can make all the difference. Codebeamer offers a comprehensive platform that improves productivity, enhances compliance, and promotes innovation across cross-functional teams. Its intuitive interface, real-time dashboards, and robust integrations help reduce overhead and eliminate bottlenecks.
For organizations working in high-stakes, highly regulated environments, these benefits can translate into:
- Improved time-to-market
- Simplified compliance and audits
- Ensured quality through real-time test and risk tracking
- Enabled collaboration across departments and time zones
- Connected software, hardware, and regulatory processes in one system
Why Engineers and Quality Teams Are Adopting Codebeamer
Codebeamer provides engineering and QA teams with a flexible, scalable platform tailored to their unique challenges. Whether it’s tracing a bug back to a requirement or preparing for an FDA audit, Codebeamer simplifies the process. Its visual dashboards, process templates, and customizable workflows empower teams to focus on innovation instead of paperwork.
Frequently Asked Questions About PTC Codebeamer
When exploring application lifecycle management (ALM) solutions, decision-makers often seek clarity on what sets each platform apart, especially when it comes to managing complex, regulated, and connected product development. The following FAQs address the most common questions engineering leaders, IT managers, and executives ask when evaluating PTC Codebeamer. From its core functionality and compliance capabilities to its role in agile and hybrid development, these answers explain how Codebeamer supports digital transformation across the entire product lifecycle.
What is PTC Codebeamer and how does it work?
PTC Codebeamer is an application lifecycle management (ALM) platform that centralizes the management of requirements, risks, tests, and releases across the entire development lifecycle. It connects teams through digital traceability, ensuring all stakeholders (engineering, quality, etc) work from a shared, up-to-date source of truth. Codebeamer provides configurable workflows, templates, and integrations to align development with compliance and quality standards. This unified approach helps teams deliver safer, more reliable, and higher-quality products faster.
What is ALM (Application Lifecycle Management) and why do companies need it?
ALM, or Application Lifecycle Management, is the process of managing a product’s software lifecycle, from planning and design to development, testing, deployment, and maintenance. Companies need ALM to coordinate cross-functional teams, maintain traceability, and ensure consistent quality across evolving software systems. As products become more software-driven, ALM bridges engineering and IT disciplines, reducing risk and rework. With tools like Codebeamer, organizations can streamline collaboration and ensure that business, development, and compliance goals stay aligned.
How does Codebeamer differ from traditional PLM or project management tools?
Unlike PLM (Product Lifecycle Management) systems that focus primarily on mechanical and hardware product data, Codebeamer is purpose-built for managing software and systems development. It provides capabilities for requirements management, test management, and risk tracking, which traditional PLM and project tools often lack. While PLM manages “what is built,” ALM (and Codebeamer specifically) manages “how it’s built.” The two systems are complementary. When integrated, they deliver a seamless digital thread between design, engineering, and software delivery.
What are the key features of Codebeamer ALM?
Codebeamer includes end-to-end traceability, configurable workflows, integrated risk and test management, and advanced reporting dashboards. It offers requirements versioning, change control, compliance templates, and collaboration tools to improve transparency and quality throughout development. Built-in integrations connect to tools like Jira, GitHub, and PTC Windchill, creating a unified digital ecosystem. Together, these capabilities help organizations manage complexity while improving speed, visibility, and governance.
How does Codebeamer support requirements management?
Codebeamer provides a structured framework for capturing, organizing, and linking requirements with downstream development and testing activities. It ensures every requirement is traceable to its implementation and validation, helping teams maintain compliance and quality assurance. Version control and baselining features preserve a complete history of changes, reducing confusion and ensuring audit readiness. This makes Codebeamer a powerful solution for managing both simple and highly complex requirements workflows.
Who uses Codebeamer and what industries benefit from it?
Codebeamer is used across industries where product complexity, regulation, and safety are high priorities, such as medical devices, automotive, aerospace, defense, and industrial automation. It supports organizations that need to manage software-driven innovation while meeting strict quality and compliance standards. Engineering, quality assurance, and regulatory teams benefit most from its structured workflows and traceability. Companies building connected, high-tech, or safety-critical products find Codebeamer essential for managing lifecycle visibility.
Can small or mid-sized companies use Codebeamer, or is it just for large enterprises?
While Codebeamer is built to scale for large enterprises, it’s also an excellent fit for small-to-mid-sized organizations that want to mature their development processes. Its modular design and cloud deployment options allow companies to start small and expand as their needs evolve. PTC offers flexible licensing and implementation paths tailored to business size and industry. Even smaller teams gain enterprise-level control and visibility, without the overhead of a complex setup.
What are the core modules or capabilities of Codebeamer?
Codebeamer includes key modules for requirements management, risk and test management, change and configuration control, and reporting and analytics. Each module integrates seamlessly, ensuring a continuous digital thread from concept to release. Specialized templates and frameworks, such as ISO 26262 (automotive), IEC 62304 (medical), and DO-178C (aerospace), are built-in to streamline compliance. Together, these modules create a unified environment for managing all aspects of complex product development.
How does Codebeamer help manage complex product development and software delivery?
Codebeamer connects multiple disciplines – hardware, software, and systems engineering – into a single collaborative environment. It synchronizes development tasks, tests, and requirements to ensure teams stay aligned even in fast-paced, iterative projects. By automating traceability and approval workflows, it reduces errors and accelerates decision-making. The platform’s scalability and integrations make it ideal for managing highly complex, regulated, or geographically distributed development efforts.
What makes Codebeamer unique compared to other ALM tools?
Codebeamer stands out for its deep compliance support, end-to-end traceability, and configurable process templates designed for regulated industries. It’s one of the few ALM platforms that seamlessly connects with PTC’s ecosystem – including Windchill and ThingWorx – enabling a true digital thread across engineering and software domains. Its no-code workflow engine allows teams to tailor processes without development overhead. In short, Codebeamer offers the flexibility of an agile tool with the rigor of enterprise-grade compliance management.
Does Codebeamer support traceability across development, testing, and release?
Yes, traceability is one of Codebeamer’s strongest features. Every artifact – from requirements and risks to tests and releases -is linked, allowing teams to visualize dependencies and verify full coverage. Its Traceability Browser lets users drill down into upstream and downstream relationships to assess change impacts instantly. This level of visibility ensures nothing is missed and that regulatory documentation is always audit-ready.
How does Codebeamer help with audits and regulatory compliance (e.g., ISO, FDA, automotive)?
Codebeamer simplifies compliance by automating documentation and aligning workflows with key industry standards. It includes templates for ISO 26262 (automotive), IEC 62304 (medical), and FDA 21 CFR Part 11 (life sciences), among others. Teams can generate pre-configured audit trails and traceability reports on demand, saving time and reducing risk. Its built-in e-signatures, permissions, and validation workflows make it ideal for highly regulated environments.
How does Codebeamer support agile, DevOps, and hybrid development methodologies?
Codebeamer’s flexible architecture supports agile, waterfall, and hybrid methodologies, allowing teams to customize workflows to their preferred approach. It integrates seamlessly with DevOps tools such as Jenkins, GitLab, and Jira, creating continuous integration and delivery pipelines. Backlogs, sprints, and user stories can be managed alongside compliance and risk processes in one platform. This hybrid adaptability helps organizations modernize without abandoning established practices.
What reporting and analytics capabilities does Codebeamer provide?
Codebeamer offers configurable dashboards, KPIs, and reports to track progress, quality, and compliance metrics across projects. Real-time analytics visualize dependencies, bottlenecks, and change impacts, helping teams make data-driven decisions. Reports can be exported or shared automatically for audits, management reviews, or performance tracking. These insights improve transparency and promote continuous improvement across development teams.
Does Codebeamer support risk management and mitigation workflows?
Yes, Codebeamer includes built-in risk management modules that help identify, assess, and mitigate risks throughout the development lifecycle. Risks can be linked to requirements, tests, and controls, maintaining full traceability for compliance documentation. Configurable risk matrices and failure mode analyses (FMEA) ensure proactive decision-making. This structured approach reduces the chance of costly errors and strengthens product safety and reliability.
Is Codebeamer Right for You?
If your organization develops complex products, especially in regulated industries, PTC Codebeamer is an ALM platform worth considering. It delivers speed, compliance, and collaboration in a single solution, making it easier to innovate with confidence.
Looking to better understand how essential ALM is to regulated companies? Check out our guide Digital Transformation for Engineering Leaders: Why ALM is the Foundation.

In today’s fast-paced manufacturing landscape, the new norm is to constantly seek ways to optimize your operations, increase productivity, and reduce costs. The integration of Enterprise Resource Planning (ERP) and Product Lifecycle Management (PLM) systems is a proven strategy for achieving these goals. By aligning these two critical systems, you can unlock a world of opportunities to streamline processes, enhance collaboration, and drive success throughout the entire product lifecycle.
In this blog, you will uncover the benefits of integrating ERP and PLM systems. We’ll also provide you with a detailed breakdown of the ABCs of integration – which data should be integrated, where and how that data should be integrated, and when it’s best to start the integration process.
ERP vs PLM
Before diving into the integration process, it’s important to understand the functions and purposes of ERP and PLM systems.
Enterprise Resource Planning
ERP systems are designed to manage physical assets, encompassing activities such as financials, purchasing, HR, demand and order management, forecasting, production planning, inventory management, and logistics. These systems such as SAP, Oracle, and Microsoft Dynamics ensure that products are produced according to demand, within schedule, and controlling costs.
As many have come to understand, the key to achieving success within your production process lies in adequately planning for the use of enterprise resources to meet customer demand and report financial results.
That’s why an ERP suite is designed with this goal in mind. It empowers your business with the tools and capabilities to effectively manage traditionally back-office resources, ensuring that operations align seamlessly with customer demand.
By harnessing the power of an ERP suite, you can optimize your planning processes, enhance operational efficiency, and deliver superior financial results to your constituents.
Product Lifecycle Management
On the other hand, PLM systems such as Arena, Agile, Teamcenter, Windchill and Autodesk are focused on managing the digital product definition. They are purpose-built to manage the digital product definition, encompassing anything that defines the form, fit, and function of a part, system, or vehicle.
PLM systems deliver comprehensive and robust data management capabilities, standardize and automate your product development business processes, and enable flexible and efficient collaboration with global teams across multiple departments and organizations.
As you can see, both of these systems have important functions for a smooth running production process, but they can often be disparate within a company. Understanding how to integrate these systems is the key to advancing the way you do business.

Integrating PLM and ERP
When it comes to integrating your ERP and PLM systems, understanding how to do that can feel overwhelming. There are three different levels of integration: one-way file push, API call, and a third-party integration platform. Understanding which level fits the needs of your company is vital for a successful integration. Let’s explore some key advantages:
Streamlined Workflows
Integration allows you to experience seamless data flow and improved collaboration between departments, eliminating redundant data entry and ensuring data accuracy. This streamlined workflow minimizes errors and delays, optimizing your productivity and reducing cycle times throughout the product lifecycle. You no longer have to manually enter BoM data into an ERP system and ensure that the data is correct in both systems.
Enhanced Data Visibility
By integrating ERP and PLM systems, you gain a holistic view of your product information. This integrated approach eliminates data silos and provides real-time visibility into critical data points, enabling you to make informed decisions and eliminating guesswork from your operations.
Improved Product Quality
This process empowers capture and link quality-related data at every stage of your product lifecycle. This comprehensive view of product quality enables you to detect issues early on and streamline processes for corrective actions, ultimately leading to improved product quality and increased customer satisfaction.
Cost Efficiency
Integrating ERP and PLM systems eliminates the need for you to duplicate data entry and automates data exchange between systems. This saves you time, reduces errors, and minimizes your operational costs. Additionally, with better inventory management and production planning capabilities, you can optimize your resource allocation, minimizing wastage, and improving your cost efficiency.
Accelerated Time to Market
When you connect your engineering, manufacturing, and supply chain processes, your teams can seamlessly collaborate in real-time, enabling efficient communication and shortening your product development cycles. This collaborative approach gives your business a distinct competitive edge in the market, helping you achieve success.
Levels of Integration
When it comes to integrating your ERP and PLM systems, understanding how to do that can feel overwhelming. In the case you don’t know what level of integration would be best for your company’s needs, let’s explore the different levels below:
One-Way File Push
The first level is a simple one-way push. This means that your PLM system has the ability to create a data distribution packet (ex. BoM in a CVS, part file or PDF file format) that is released to the ERP system and then the info is stored in both systems.
This type of push can be set up to be done either direction to maximize data sharing and a smooth process. This level of integration will log everything, but not provide error or checking feedback. This is a great level for companies looking to minimize issues of mismatched data.
API Call
The second level of integration is connecting your PLM system directly with other systems – Microstoft dynamics or other systems. This means that there is a rest service API call from the PLM system to release data directly into another system.
That being said, you will get error checking and logging from this level of integration, unlike the first level. A company might opt to do this level due to a need for logging and checking or because their ERP system doesn’t support importing data through files like the initial level would require.
Third Party Integration Platform
The third integration level piggy backs off of level two. Not only does it have logging and checking, but it performs a push and pull between the systems seamlessly. This level of integration works well for large companies with multiple systems to push and pull from. There are are third party integration tools like Tibco that integrate systems such as SAP and Oracle.
Ultimately, understanding the basics of ERP and PLM integration levels and the influencing factors such as cost, error checking, number of systems, company size and many more, is vital to understanding which level fits the needs of your company.
So, what are the next steps to finding that right integration and beginning your journey?

Next Steps of Integration
Integrating your ERP and PLM systems is a game-changer for your manufacturing business. By streamlining workflows, enhancing data visibility, improving product quality, optimizing costs, and accelerating time to market, this integration unlocks a world of opportunities for success.
While you may be hesitant to begin an integration like this because of data clean up still needed, EAC is here to provide services to clean up data to make sure the integration runs smoothly.
Finding a trustworthy partner to help with implementation can be difficult and daunting. Lucky for you, EAC has years of deep expertise in manufacturing processes to ensure a smooth integration journey. We work collaboratively with you to assess your requirements, design a tailored integration strategy, and seamlessly implement the solution that meets your specific business goals.
With EAC by your side, you can confidently embark on this transformative journey, knowing that our collaborative and solution-oriented approach will help you navigate the complexities and achieve your future state. Get in touch with EAC today and let us drive your success through integrated ERP and PLM systems.

In today’s world, it’s not uncommon for companies to be rich in data but poor in insights. Despite having access to a wealth of information, organizations struggle to properly analyze performance and drive transformational improvements. This is where ThingWorx Digital Performance Management (DPM) steps in to bridge the gap.
This week in your factory, you’ve applied maximum effort, pouring countless hours into perfecting your product. As the work week ends, a feeling of slight disappointment remains.
Could you have accomplished more? Where did it go awry? You may not be able to find the answers on your own, leaving your factory inefficient and operating below its full potential.
If this is you, look no further. With the capabilities of Thingworx Digital Performance Management, you will unleash an untapped potential of data and boost your manufacturing processes.
What is Digital Performance Management?
ThingWorx Digital Performance Management (DPM) is a cutting-edge solution designed to help organizations identify, prioritize, and improve production issues.
By capturing lost production hours and their causes, DPM indicates where to focus for the most critical impact. Also, it optimizes the finite time available, allowing organizations to reclaim lost hours and increase effective time by 20% or more. Thus, directly impacting the bottom line.
How Does DPM Work?
Consider a manufacturing facility that can produce one unit per hour. In a week with 88 hours worked, the facility manages to manufacture only 44 units. Let’s say 12 hours are lost through planned downtime and 14 hours are lost due to changeovers.
That leaves about 18 hours unaccounted for. Where did those come from? With ThingWorx DPM, you can quickly identify issues, and why they happened, and then take appropriate actions to fix them.
Moreover, DPM calculates and analyzes discrepancies, providing valuable insights to improve productivity. DPM is a comprehensive toolset that propels organizations towards peak performance by tracking performance, conducting in-depth analysis, planning, and validating improvements.

The Production Dashboard
One feature included with DPM is the Production Dashboard. The visual dashboard is a crucial tool for supervising shift performance and gathering vital data to inform reporting and analysis. It is designed for supervisors and line managers to track productivity across various production lines.

Some key features of the Production Dashboard include:
Provides insights into shift progress at the production block level
Allows for automated and manual data entry, including reason codes to capture all losses
And offers a simplified interface to minimize disruption
Bottleneck Analysis
The Bottleneck Analysis tool is designed to automatically detect and monitor the most significant bottlenecks in your factory, providing valuable analysis and insights into OEE and OLE.
One of the challenges that customers face is a lack of visibility into bottlenecks, which leads to a disconnect between continuous improvement efforts and their impact on the business. However, bottlenecks are often dynamic and complex.
To address these challenges, DPM offers key capabilities to help identify and resolve:
Automatically identifying and tracking bottlenecks.
Systematic identification of the top constraints, which can significantly increase factory efficiency by 5-20%.
Management of the dynamic nature of competing bottlenecks.
Overall, DPM works relentlessly, making up for lost time by tracing the root cause of issues and providing precise remedies to ensure smooth and efficient functionality. Consider DPM an invaluable employee, working tirelessly around the clock without additional overtime costs!
Accelerate Problem Solving with DPM
DPM’s capabilities extend beyond surface-level analysis. By combining Pareto analysis and time loss analytics, DPM users can uncover and address a significant percentage of production problems.
Additionally, with the further integration of AI and machine learning, DPM streamlines the identification of patterns in data, resulting in faster problem-solving and decision-making.
For instance, a DPM user noticed quality losses between 3 p.m. and 4 p.m. Thanks to DPM’s automated analysis, the manufacturing team quickly determined that the issue was caused by a glare from the sunset, making the inspection camera unreliable.
All in all, DPM helped accelerate the problem-solving process saving valuable time and resources.
Reap the Benefits
Digital Performance Management is as remarkable as it sounds. DPM holds the secret to your production improvements and is ready to share them with you. Discover the plethora of benefits that are tied to DPM:
Standardized Measurement: DPM provides a consistent and standardized approach to measure losses, ensuring accurate evaluation of bottlenecks, and their impact on performance.
Efficient Root Cause Analysis: Leveraging AI technology, DPM identifies the root causes of bottlenecks and facilitates their permanent resolution, eliminating recurring issues.
Automated Problem Identification: DPM’s powerful AI algorithms automate the process of surfacing common issues, exponentially reducing the time spent on problem-solving.
Real-time Insights: What once took months to identify critical insights now becomes easily accessible through DPM’s intuitive interface, providing teams with immediate access to actionable insights.
Get Started with DPM Today!
In conclusion, if you want to revolutionize your performance management and take your organization to new heights, it’s time to embrace Digital Performance Management.
Remember, in today’s fast-paced world, those who leverage technology to gain insights and make data-driven decisions are the ones who thrive.
Are you ready to unlock the true potential of your organization with Digital Performance Management? Talk with an expert now to take your first steps toward success.

If you’re wondering how to get effective and long-term PTC Windchill Support, look no further.
We partner with PTC and are a Top Solution Provider because our experts truly believe PTC products are the best in the industry for the Digital Thread and improving the complete product development process. Our company would like to address some of the pain points you may experience while using your Windchill PLM platform. As well as inform you about the steps we are taking to enhance your overall user experience and boost efficiency across your enterprise.
As with any complex software system, there can be a number of frustrations that users may experience when working with Windchill. Here are some common Windchill complaints that we hear in the industry:
- Complex User Interface especially for infrequent users
- Cumbersome Navigation
- Slow Performance & Speed
- Customization Limitations
- Limited Task Support & Access for departments outside of Engineering
- Lack of Workflow Synergy between multiple departments
Overall, these frustrations can make it difficult for users to work efficiently and effectively with Windchill. Read on to learn how Windchill Navigate works FOR you, not against you.
Windchill Support: User Interface
We understand that the complexity of the PTC Windchill user interface can sometimes be overwhelming. Windchill’s user interface can often be cluttered and difficult to navigate. The system has a lot of options and features based on how complex an integrated product database must be. In response to this feedback, we created EAC Productivity Apps.
Our goal is to simplify and streamline the interface, making it more intuitive and user-friendly across teams and departments while keeping security high. By reducing clutter and improving navigation according to different job titles and roles, we aim to enhance your productivity and reduce the learning curve.
Quick Search App
For example, the Quick Search App provides a simplified way for users to enter a number or attribute into a single search bar to find the data results within the context of their job role. This removes the need for users to apply an understanding of how Windchill objects are related and eliminates unwanted, irrelevant data for the task at hand.
Report Viewer App
Our Report Viewer app gives individuals outside the engineering department the ability to view and run Windchill reports with ease. Within the Report Viewer app, you can easily:
- Run pre-configured reports and saved reports
- Save new reports
- Access pre-built report dashboards that utilize the Windchill search engine
Part Associations App
This app provides a “shortcut” for users (especially shop floor employees) to access critical CAD files and documentation, and it consolidates results onto a single screen. Quickly access drawings, parts, assemblies, and other documents associated with CAD and part data.
For users who are in Windchill every day, we strongly suggest seeking out adequate training and support as a first step towards solving some of these frustrations. Even the most seasoned users may find tips and tricks that can simplify their workflows on a day-to-day basis.
BoM Compare App
Pro Tip: Did you know that Windchill BoM comparisons exist in Windchill?
They do! Now with our BoM Compare App, this feature is easier to find and leverage. View a side-by-side comparison of two Windchill bills of materials and select which attributes to compare, all with the click of a button.
Streamline PTC Windchill Navigation
Easy navigation is a huge factor that plays into workflow productivity. Windchill has many menus, screens, and options, making it difficult for users to navigate the system and find the information they need. This can be especially frustrating for infrequent users who are not familiar with the system.
Our EAC Apps are purposefully designed with easier navigation in mind. Instead of constant mouse clicks and multiple new windows opening across your screens, our developers created an ideal workflow. And significantly reduces how long it takes for you to get the info you need based on your job role.
Another challenge we hear from Windchill users is how long it takes to search for and find the data they need. We acknowledge that searching and finding documentation in Windchill can take way too long and cause a lot of frustration. This is especially true for people who only need to go into Windchill once in a blue moon. EAC Apps gets users to the data or drawings they need in just a few mouse clicks.
Below is a timetable that compares the number of mouse clicks it takes in the standard Windchill interface (a user with Windchill experience and skill) versus how many it takes using our productivity apps with little to no training needed.

Support Windchill Performance and Speed
Windchill can be slow to load, especially when working with large amounts of data or performing complex operations. This can lead to delays and frustration for users who need to work quickly and efficiently.
Additionally, optimizing the platform’s performance with maintenance on the back end is critical to ensure smoother operation, faster response times, and improved overall stability.
As a start, we highly recommend checking out the infographic, “6 Ways to Check and Maintain Your Windchill System” to support a healthy Windchill environment.
If your Windchill system continuously crashes or freezes, there is a serious issue that needs attention. For additional help, our managed services team is dedicated to resolving these issues and providing you with a more efficient and seamless experience. Our managed services, EAC Alliance, takes the heavy lifting off of your system admins so they can focus on their core responsibilities.
Learn more about the EAC Alliance program for Windchill. In regards to system crashing or freezing, that does NOT have to be your “normal”. In fact, 99.5% of our Alliance customers see a 100% in Windchill uptime and over 99% in availability. And 100% of our customers say they experience a significant improvement in speed and performance.
For most apps, you don’t even have to log into Windchill at all to get the info you need quickly and securely whether you’re a finance team member in your home office, or a builder on the manufacturing shop floor using your phone or tablet.
Quick Access App
More specifically, the Quick Access App eliminates the need to go into Windchill at all. Shop floor personnel can submit a problem report, a change request, or a new variance directly within the app. The Quick Access app improves user adoption and streamlines access to critical data sets.
The Quick Access app enables team members to quickly view a product’s structure, supporting information, and digital content. It also facilitates rapid issue capture to ensure quality and speed time to market.
Help with Effective Windchill Customizations
Another pain point that has been highlighted is the limited flexibility for customization within PTC Windchill. We understand that different organizations have unique requirements, and we are committed to empowering you with the ability to tailor the platform to your specific needs.
We are actively working on expanding the customization options and offering more flexibility to adapt PTC Windchill to your workflows and processes. Each EAC App allows for ample customization based on what your team or department wants or needs! We’ll set you up for success.
The best part is, even if you upgrade your Windchill version, you don’t have to start over with custom code like you do with ThingWorx! Our apps help administrators maintain the user portal after ThingWorx Navigate upgrade releases.
Windchill Security and Task Support
Need to give Purchasers access to only specific assets? Our EAC Apps allow you to share critical data securely with those who need it based on particular permissions and settings.
Give your shop floor access to the latest drawings, and design changes with easy-to-find and digestible data without having to email busy engineering teams. By expanding access to users in multiple departments with just a few clicks supports your Windchill investment.
Task Management App
Meet the Task Management App. Task Management helps users complete multiple tasks within one window! Streamline your workflows, filter by team assignment, and finish your to-do list. This app will fuel your efficiency, user adoption, and time management.
The Task Management App was designed to enable stakeholders to review and act on assigned Windchill change tasks. It provides visibility into important open tasks and their status.
Additionally, we have a robust knowledge base, user mentoring, and tutorials to assist you in leveraging the full potential of PTC Windchill. Our training and mentoring team is always available to address your queries and provide timely assistance.
Support for Windchill Collaboration and Integration
Is your engineering team the only department accessing Windchill data? If so, your company is not maximizing your technology investment. Our experts stress the value of collaboration and integration with other tools and systems for seamless workflows and processes surrounding your current tools and technology environment.
Our intuitive role-based apps make it easy for stakeholders in other departments to get the data they need from Windchill in a matter of seconds – instead of constantly having to ask the engineering team for answers!
Each app can be tailored to a specific role in your organization. Plus our PLM Apps integrate with any 3rd party system and expand Windchill’s integration capabilities, allowing you to connect with a broader range of applications and enabling smoother collaboration across different teams and departments.
Windchill Support for BoM Reports
For example, a healthy manufacturing BoM report requires input from multiple departments including design, procurement, manufacturing, and sales, and even more stakeholders need access.
The BoM Reports App allows all departments across the enterprise to accurately see the BoM data they need in real-time in the context of their job role. Within the app, you can view lists of unreleased products, created or modified parts in real-time (Cheers to supporting the digital thread strategy!)
Windchill Support for Change Management
Furthermore, Change Management is a core operational asset that can make or break processes across the enterprise. Our Change Management App aims to automate the critical flow and hand-off of information between teams and departments.
Enable excellent project management with an app that provides graphical views of problem reports, change requests, change reports, change variances, promotion requests, and more. This app is highly customizable based on the department and role of each user for maximum efficiency.
Bonus PTC Windchill Support: Implementation & Upgrades
Without experts who have the adequate time and capacity to do so (it’s seriously a full-time job), Windchill may not always be implemented properly in a timely fashion. This leads to data inconsistencies and errors. Errors that almost all manufacturers just can’t afford to be making.
The right approach matters, especially with PLM. To mitigate risk and save your IT team from a heavy burden, check out our service offerings for advanced Windchill support including Windchill implementations, upgrades, installs, and migrations.
Why Windchill is Still Critical for Success
Your feedback and input have been invaluable in shaping the direction of our efforts to improve your experiences with the complex yet powerhouse that is Windchill. We want to assure you that we are committed to continuously enhancing the platform with EAC Apps to serve your needs better and exceed your expectations.
The amount of power and robust capabilities of Windchill is the best investment a company can make on its digital transformation journey and implementing the digital thread. Connecting your data is critical. Finding and accessing your data with user-friendly PLM apps expands Windchill usage and amplifies your Windchill investment.
EAC Apps is the practical solution for PTC Windchill support by increasing Windchill usage and user satisfaction across the enterprise.
If you have any further pain points or suggestions, we would love to hear from you. Your insights are vital in driving our ongoing improvements.
Discover more info in the EAC Apps Brochure.

JR Automation, a Hitachi Group Company, leveraged EAC Productivity Apps to solve Windchill PLM frustrations, scale their business operations and improve the shop floor experiences of their engineers. Discover how JR Automation implemented PLM Apps to gain ROI, bring efficiency and clarity for builders on the manufacturing floor, and achieved scalable digital transformation.
Business Initiatives
JR Automation knew the company needed to update operational processes in order to meet and exceed customer expectations. Their goal was to reduce the time it was taking builders and engineers to manage print packages by 80%.
Additionally, they wanted to increase efficiency by 5% or more during the assembly phase. Including enhanced communication on the shop floor. As well as saving time on machine assembly and tactical coordination. As such, was estimated to be taking up 30% of a builder’s day.
Business Challenges
With an increase of workers on the shop floor, builders had no choice but to walk back and forth to shared kiosks in order to visualize and assemble designs. These complications only intensified as products became more complex. With manual error-prone operations, redline quality, and accuracy were at stake.
Similar to many other manufacturing organizations, challenges arose when it came to searching for the correct prints, managing paper booklets, and updating print designs.
Rework stemming from incorrect designs, and file management complications were growing. Also, misplaced product information (needed for closed-loop change processes) had never been greater. JR Automation was seeking a simple way for low-tech machine builders to get last-minute design changes to engineering. Ross Walters, Director of Engineering, knew that builders required a solution that was highly intuitive.
The Solution: EAC Apps
JR Automation looked at PTC Windchill Navigate. Windchill Navigate does offer a single view to multiple enterprise systems like ALM, MRP, ERP, SLM, CRM, Accounting, and PLM (Windchill). It also gives users universal access to the latest most accurate product information when they need it.
However, it was clear to JR Automation that what they really needed was a customized app that made things easier. EAC’s experts knew the solution and streamlined processes that allow builders to get drawings, CAD files, and other related documents in a single portal. With EAC Apps they could also see role-based reports and make redlines.
By providing all the information needed on a single screen, with user-friendly workflows and easy-to-submit redlines, EAC apps improved operational efficiency as well as customer satisfaction.
A Custom Solution with Major Impact
After evaluating cost, functionality, implementation time, training, and other considerations, JR Automation unveiled they would gain an ROI of $1.4 million from EAC Productivity Apps.
EAC Apps benefited JR Automation with:
- 80% efficiency increase in print management for mechanical engineers
- 60% efficiency increase in builder print management
- 60% increase in digital efficiency gains
In conclusion, JR Automation’s builders no longer need to share a kiosk. Working with EAC enabled efficiencies for more than 200 workers who use Redline Apps today. They have eliminated the need for paper, print supplies, and additional booklets saving them additional costs. EAC Apps have continued to provide benefits such as improved accuracy with customer shipment orders, product designs, onboarding, and training efficiencies.