While the exciting features of Windchill 12 offer great value to your organization, there may be barriers preventing you from moving quickly to leverage these. An existing customized solution, out-of-date working practices, or a misaligned PLM strategy can mean significant burden on your IT, product and engineering teams.
Aside from the fact that there is risk that your new, upgraded solution will not meet your market-driven business initiatives, your concerns are real. This is why EAC offers specific services dedicated to helping you overcome these challenges.
HOW WE CAN HELP
End-user training and overall user adoption is a key component to ensure the success of any upgrade or implementation for your organization.
EAC’s upgrade team takes training and adoption very seriously and can provide you with personalized training courses that are tailored to your organization’s current processes and methods. This is a proven methodology to help increase user adoption and rapid user efficiency gains.
WINDCHILL TRAINING OFFERINGS
Whether you’re looking for a specific PTC training course or a comprehensive training package to educate your entire department, our training consultants will be happy to provide the best recommendations, trainings and student experiences possible. Search our course schedule for training on PTC Windchill.
WINDCHILL: BUSINESS ADMINISTRATION
VP of Engineering, Wayne Water Systems
I have nothing but good things to say about the training we received from EAC. The instructor did a good job keeping everyone’s attention throughout the course. I was pleased that he didn’t go straight from the book, he made sure that everyone understood the material.
Senior Engineer, Roembke Manufacturing & Design, Inc.
[Our instructor] not only knew what the software can do, but he also – and more importantly – knew why you would do a particular function a certain way.
Product Engineer, Airtex Products
Overall we were very pleased with the training content and training personal. The Intro and Advanced classes were general and covered all needed basics.
Mechanical Engineer, Kato Engineering
EAC was able to custom tailor our on-site training program to meet our specific business needs and deliver a thorough training curriculum. This enabled the users to learn Kato-specific Pro/E practices which was very beneficial. The whole training process was well done, and we found EAC to be knowledgeable and adaptable to our training timeline.
FREQUENTLY ASKED QUESTIONS
Below you’ll find answers to our most commonly asked questions.
You can count on personalized support around the clock by email, live chat, or by joining a live webinar.
What kind of Windchill training can EAC provide?
Is there a Windchill Administration training available?
Yes, register for the PTC Certified course Windchill: Business Administration. This course is led by an instructor over 3 days. Check out all available PTC Certified Training under the Resources tab on our website.
Can EAC provide custom training on our company’s Windchill system?
Can EAC provide 24/7 Windchill Support?
Yes. EAC customers have access to our support case submission system. Windchill users can then log cases at any time. Any emergency Windchill support (as noted by the priority level assigned to a case) will notify our team immediately. International support is available as specified in your Alliance Program agreement. If an issue overseas occurs, EAC will coordinate with a local PTC partner to resolve the problem asap.