- There are no pre-existing assets to create step-by-step instructions
- Work and training instructions are either non-existent or poor quality
- Relevant CAD data or documented procedures are unavailable
- There are highly-regulated standards for safety and compliance
The future of digital transformation is happening now, and it is driving the future of all industries. This article highlights just about everything you need to know about the impacts and trends involving digital transformation.
No matter where your company resides on its digital journey – or even if you have yet to start with digital transformation, this article is just for you.
What is Digital Transformation?
Digital transformation refers to the concept of applying innovative uses of digital technology to solve traditional business problems.
For example, in a narrower sense digital transformation might refer to a simple concept such as ‘going paperless’. Yet, on a larger scale, it might refer to ‘achieving digital business maturity’.
Digital solutions not only enable organizations to achieve new levels of efficiency through automation, but they also open doors for creativity and innovation (rather than simply enhancing and supporting traditional methods).
Although applying the use of digital technology to solve traditional problems can offer numerous business advantages, many organizations have yet to begin the journey with digital transformation.
Digital Innovation: Where to Start?
With numerous applications, methods, and strategies, it can be difficult to know where to even start with digital transformation!
If this is the case with your organization, – don’t worry, you’re not alone.
According to a research study performed by Accenture and the World Economic Forum, 80% of executives stated they were completely convinced ‘digital’ advancements would fundamentally change and transform their industry within the next 5 years!
That’s right. Eighty percent! … And they’re not wrong at all!
In fact, digital technology has not only already begun to transform industries, but it has also started to transform the way the world experiences products. Despite the ability to recognize the effects that digital processes will bring, only 17% of the studied executives stated they had a strategy in place to address the challenge of digital transformation.
This left a shocking 87% to admit they had no current digital strategy in place whatsoever! This is exactly why, if you have not yet started your digital transformation journey, it’s important to realize A) It’s not too late and B) You are not alone. There is no better time to start than now!
Organizations are realizing the significant impacts that the digital transformation era brings and how it’s going to drastically change just about everything when it comes to the way we do business.
The Impact of Digital Transformation
The process of digital transformation is creating entirely new ways of doing business. It has begun to create new experiences for customers while adding entirely redefined value propositions for mature product segments.
This era of digital transformation has started to impact and define what products are and what they mean to businesses and consumers.
Product perceptions are changing
Digital trends have also started to influence purchase decisions and sales processes. As the digital world has advanced, the average consumer is making purchase decisions with a Product as a Service (PaaS) mindset.
This means the rise of digital transformation has driven consumers to be sold by the outcome of the product – the recurring value. Manufacturers can address this shift in the market demand archetype by embracing three technology categories – Internet of Things (IoT), analytics, and mobile.
The future and advancement of technology is happening now
Established power plays and industry lines are beginning to blur. You cannot wait until some time in the near future to start your digital journey.
If your organization is going to succeed going forward, you won’t want to be left behind in this new industrial revolution, or you will fail.
Whether or not you’ve noticed if your industry has been affected yet, the key message is the effect of these disruptive technologies doesn’t discriminate one sector or industry. Every industry will see a major impact due to these digital technology advancements… And it is happening right now.
‘Business as usual’ is no longer an option. Organizations must adapt in order to survive.
The future of Digital Transformation: Smart, Connected Products
Digital transformation is reinventing products. Products from cars, to jet engines, to pumps, to heavy equipment, to medication, and more!
Machines, assets, and devices are starting to communicate, learn, and react to newly accessible context as they exchange and leverage data from sensors.
We are talking about the area of ‘living products’ – meaning transformative products that are responsive, collaborative, reactive, and responsible. Whether products are B2B or B2C, there will be a totally different process in the way we think about how our customers are using our products in the near future.
The future is now. Don’t let the opportunity slip away.
The first step in your digital transformation journey should be a strategic one. Understand where you are, where you want to be according to your current framework or understanding, and where you’d like to be as you embrace future technology and evolve with changing markets and new opportunities.
EAC Product Development Solutions would like to help you begin your transformation. We provide the people, technology, and services to make any transformation successful. The first step should be a Product Development System Assessment (PDSA). This will help you understand the opportunity that lies in front of you. Request more information on the PDSA today and start taking your digital transformation seriously.
Our Product Development System Assessment will help you start your digital transformation journey
PTC is expanding its Augmented Reality (AR) solutions with another powerful Vuforia product – Vuforia Expert Capture. The technology allows an expert or skilled worker to ‘capture’, or record, their manual procedures on the manufacturing floor to then deliver the recorded step-by-step instructions to new hires or other employees to perform that same procedure.
Vuforia Expert Capture empowers front-line workers with the confidence to do their jobs with increased productivity and improved efficiency with easily viewable procedures by using a hands-free, AR-enabled, wearable headset, such as the Microsoft Hololens or RealWear HMT-1.
How does Vuforia Expert Capture work?
Vuforia Expert Capture uses three different AR-enabled technologies to create location-specific AR guidance including Vuforia Capture, Vuforia Editor, and Vuforia View.
Vuforia Capture: An expert uses the Hololens or RealWear to record the procedure with the Vuforia Capture software downloaded into the wearable device.
Vuforia Editor: A content creator uses Vuforia Editor, an editing software, to edit, modify, or add to the captured procedure and then publishes it.
Vuforia View: A new hire or other employee uses a Hololens, RealWear, mobile phone, or tablet device with the downloaded Vuforia View software to then perform the captured procedure.
The skilled worker, or subject-matter-expert (SME), can use voice or gesture-controlled commands to take photos or add bookmarks during the recorded procedure. The bookmarks would then allow the editor to focus in on highlighted parts of the procedure and add additional content such as a still image, a 3D CAD file, or links to other resources available through the organization’s existing content.
Who benefits from using captured AR experiences?
Your organization can benefit the most in manufacturing, service, and training uses cases where:
The knowledge from SMEs can be captured instantly without causing too much disruption from daily work activities while reducing the need for rigorous training for other workers.
PTC’s customer, Global Foundries, a global full-service semiconductor manufacturing company, has found success with the implementation of using Vuforia Expert Capture:
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Michael Campbell, EVP of AR products at PTC, says in a press release, “We are excited to offer industrial enterprises a new way to use AR to leverage the tribal knowledge of SMEs and help alleviate the skills gap crisis threatening today’s industrial enterprise. Vuforia Expert Capture is a high-value, out-of-the-box solution that accelerates AR content creation that enables manufacturers to not only improve the accuracy and speed at which workers successfully complete new or unfamiliar tasks, but also to reduce training costs and time to productivity.”
Campbell, in a recent webcast that introduced the new product release, says that PTC is working on allowing users to use Vuforia Chalk, Vuforia Studio, and Vuforia Expert Capture in sync with one another. This would allow content creators to embed 3D CAD files into the procedures while editing captured processes in Vuforia Editor or it would allow employees new to procedures to essentially ‘dial-in’ to a remote expert with Vuforia Chalk to then ‘talk’ him through the procedure while seeing assisted chalk overlays onto real-world equipment.
You can start implementing AR in your organization with Vuforia Expert Capture to rapidly capture high-value procedures from the expert’s point-of-view. Contact us to talk to an AR expert: you can request more information or ask for a live demo with your team on-site.
Check out our Augmented Reality Gallery for more real-world use cases for Industrial AR.
Download our product brief on Vuforia Expert Capture to learn more about PTC’s AR product.
Data Visualization and system integration tools are shaping the future of business and I am going to explain exactly why.
First, it is essential that you understand the impacts of technology and data today.
The impacts of big data
Humans collectively produce approximately 2.5 quintillion bytes of data each day and this number is only increasing with the acceleration of the Internet of Things (IoT). These already astonishing statistics are growing at an ever-increasing rate as our world becomes even more digitized and data-centric.
Due to this overwhelming growth, businesses have begun facing challenges with data capture, analysis, distribution, storage, and visualization. In fact, big data has started to become so large and so complex that businesses are even finding traditional data processing techniques to be inadequate. This is exactly why system integration and business intelligence software have become essential components for successful business data management strategies.
System integration and system integration tools
Enterprise application integration software combine components of sub-systems together into one centralized system. Essentially, system integration applications ensure all business systems function together as one.
For instance, integration applications (such as EAC Productivity Apps) connect existing systems and enable seamless data to flow from various systems into role-based dashboards or “mashups.”
By using applications that integrate all of your business systems, your organization opens up a clear, efficient path, for information to travel from one application or system to another. The process of linking together different computing systems and software applications opens up an organization’s ability to easily collect, aggregate, and share data.
Business intelligence
The trend towards business intelligence (BI) has driven many companies to evaluate technology-driven processes for analyzing data and presenting actionable information.
Common functions of business intelligence technologies include reporting, analytics, data mining, process mining, business performance management, benchmarking, predictive analytics and prescriptive analytics.
BI technologies can handle large amounts of structured and sometimes unstructured data to help
System integration, Bi, and data visualization
Tools and applications that integrate business systems incorporate oftentimes incorporate data visualizations, also known as data dashboards.
Data visualizations deliver graphical representations of data or information, often in the form of a chart, diagram, picture, or any other visual illustration. Visual representations of data and information help humans understand the significance of data by transforming it into information placing it in a visual context.
Human visual processing is efficient in detecting changes and making comparisons between quantities, sizes, shapes, and variations in lightness. When properties of symbolic data are mapped to visual properties, humans can browse through large amounts of data efficiently.
If considering the way the human brain processes information, using charts or graphs to visualize large amounts of complex data is much easier than attempting to analyze multiple different spreadsheets or reports. By using visual elements like charts, graphs, and maps, data visualization tools provide an accessible way to see and understand trends, outliers, and patterns in data.
The impacts of data visualization
Data visualization enables executives, managers, and other corporate end users, to easily digest huge amounts of data by displaying visuals.
These data visuals encourage decision makers to compare sizeable amounts of information while data is being revealed beneath several levels of detail. This encourages the natural eye to compare and contrast different pieces of data, that may have otherwise been lost within reports.
System integration tools that collect data from internal and external systems and aggregate it into data dashboards, enable organizations to reason quantitative information. This helps executives, managers, and other corporate end users to better understand trends, patterns, and possible correlations. Data visualizations can also allow decision makers to make better business decisions.
Visual data representations of information assist decision makers in the absorption of information in new and more constructive ways. They encourage a user to think about the substance of the data rather than the methodology.
With the ability to manipulate and interact directly with data, organizations visualize relationships and pattern between operational and business activities. This allows them to identify and act on emerging trends faster, as well as, identify areas that need attention or improvement.
By using system integration business intelligence tools and applications, organizations can collect data from internal and external systems, prepare it for analysis, develop and run queries against that data, and create reports, dashboards and data visualizations to make the analytical results available to corporate decision-makers, as well as operational workers.
Think data visualization and system integration could be what your organization needs?
We offer EAC Productivity Apps as
The aging workforce crisis is affecting field service companies in a huge way. Kris Oldland, a B2B author, wrote an article for Field Service News called The Aging Workforce Crisis Is Not Only Real But It’s Here – How Are We Going To Resolve It?. Oldland’s research found that 53% of field service companies believe that replacing an aging workforce is a challenge for their organization.
Here’s how we should be addressing the aging workforce – by protecting older generations.
Protecting older generations
According to a report written by the United States Senate on ‘America’s Aging Workforce’, challenges such as age discrimination, inadequate training opportunities, and working while managing health conditions and disabilities are making it difficult for older workers to thrive in the workplace. Not everyone is ready for retirement – whether it’s due to financial reasons or they’re just not ready to stop working. It is projected that by 2026, working individuals that are 55 and older will make up 24.8 percent of working Americans – which will account for almost one in every four American workers (United States Senate, America’s Aging Workforce).
So how can field service companies help protect older generations from losing their jobs due to these challenges? We don’t need to ‘replace’ the aging workforce – we can still leverage their vast amount of knowledge and experience. Service organizations should be leading the way by providing solutions for older generations to continue working by eliminating or at least significantly decreasing travel time and cost it takes to service equipment on-site.
How do you do this? Provide your employees with an augmented reality (AR) tool such as Vuforia Chalk.
What is PTC Vuforia Chalk?
PTC’s Vuforia Chalk is built on the Vuforia AR platform technology from PTC. You can draw digital annotations on your device that accurately anchor to physical objects in the real world so that the receiver of your communication through the app knows exactly how to solve the problem via your instructions.
Vuforia Chalk allows field service technicians to help customers without having to travel to get to them. Chalk is an app that empowers service technicians by providing them with instructions and guidance they need to quickly solve technical challenges. Both experts and technicians can accurately mark up live views to highlight details or guide multi-step solutions.
Chalk marks where you instruct on the screen, leaving ‘still’ marks where you’ve placed them, even if you’re moving your device around. You can move your device out of view, and your chalk marks will still be seen drawn where you put them.
AR is one of the fastest growing segments in the market, allowing Chalk to easily launch as an app that service companies are immediately attracted to. Organizations are seeing that the investment draws in new levels of workforce productivity and efficiency for those that can work remotely and cost-effectiveness for less money spent on travel.
How can AR help with remote assistance?
Older generations are easily able to learn PTC’s Vuforia augmented reality tools as something that can be incorporated into their service processes.
Our recent webinar called, Vuforia Chalk: Powerful Remote Guidance at your Fingertips, gathered valuable survey information from our attendees: 50% of our respondents told us that their service technicians on average travel 50-100 miles radius from where they work to get to service calls, and the other 50% of respondents told us that they travel more than 100 miles to service their customers.
Think of the costs incurred with that kind of travel. The back and forth communication, the talk with human resources to plan the trip; the expenses of a rental car and/or plane tickets; the time lost to work due to travel; et cetera. The list goes on and on. When, in reality, you can use a simple AR app remote assistance app such as Vuforia Chalk to problem-solve from the comfort of your own office or home.. or anywhere for that matter.
When we asked our webinar attendees if ‘the availability of an office-based remote-expert role would increase the retention of retiring technicians and their knowledge’ – Fifty percent said ‘Yes’, and the other fifty percent said ‘Maybe’. Become a leader in the field service industry and offer your aging workforce the chance to work remotely. After all, there’s a one in four chance that the aging worker could be your grandparent.
Download the free trial of PTC Vuforia Chalk today, to see if this could be a tool that could keep older generations from feeling any repercussions of the aging workforce. Contact us if you’re interested in Vuforia Chalk.
What are PLM Apps?
Product Lifecycle Management (PLM) Applications (Apps) take data from your product lifecycle management software and combine it with data from your other enterprise solutions to create a single, accessible dashboard view (of all your data), that can be customized for any role within your organization.
Essentially, PLM Apps offer a comprehensive, basic IoT scheme to connect to your equipment, collect data, begin data/alert/notification workflows, deliver role-based dashboards, and more.
Here are four ways that PLM system applications could benefit your business.
PLM Apps, Systems, and more
Odds are, if your business is currently involved with the creation or production of any sort of product, you have likely heard of (or you might already be incorporating) product lifecycle management practices within your business. For those of you who are newer to the concept, product lifecycle management (PLM) often involves implementing software solutions referred to as product lifecycle management software, or systems.
Product management software systems (such as PTC Windchill, SAP PLM, Oracle Agile PLM, Teamcenter PLM, Autodesk Vault, Centric Software, Aras, etc.) are designed to manage your product’s entire lifecycle from ideation through engineering, design, manufacturing, service, and even the disposal of your manufactured products. Oftentimes, PLM software systems are implemented with the intention to integrate product data with other business processes such as manufacturing execution systems (MES), enterprise resource planning (ERP) systems and many other enterprise solutions. However, the reality turns out to be much more complex.
PLM systems are complicated. These systems are complex due to their sophistication and immense capabilities.
In fact, due to the intricacy built within PLM, many companies commonly face challenges with PLM solution interfaces, features, integrations, data sharing, reporting, navigation, and user adoption. Soon enough the PLM technology lives in a ‘vacuum’. Sales and quality managers who don’t use it daily may find it difficult to use.
Other employees might avoid using the PLM systems entirely, and even those who do access the product lifecycle systems daily may find it challenging to coach others who have minimal exposure to these tools. This is exactly why we hear many companies who are not fully entrenched within their PLM systems claiming, “PLM systems don’t deliver on business requirements” or “PLM functionality you expect doesn’t work”.
The reality is – people and departments cannot perform their tasks in isolation. This is exactly where PLM apps add value to your business and streamline workflows.
1. PLM Apps promote cross functional alignment
Traditionally, functional areas within our businesses such as sales, marketing, finance, and operations specialize in different portions of organizational planning activities, which result in conflicts over expectations, preferences, and priorities.
Think about it for a second.
Organizations tend to have isolated departments focused on different business objectives. They often use different data collection systems to accomplish unique tasks. While organizations may consider their teams to be functional, they may fail to recognize the efficiencies they could drive with full cross-functional alignment between and across teams. That or the cross-functional alignment that organizations initially targeted with product lifecycle management didn’t work out as well intended.
This is just one of the reasons PLM Applications are a game-changer. PLM Applications break departmental silos by providing semantic interoperability, ultimately enabling cross-functional alignment.
I know what you’re thinking. “That’s great.. but how exactly does that work?”
Or perhaps, “That’s exactly what I was told my PLM software was supposed to do” just came to mind. The reality is – PLM systems are completely capable of doing everything you had purchased them for, but training everyone in these complex systems is more than a chore. PLM Apps take the foundational features and functionality of your PLM systems and make them easy.
The biggest advantage of these applications is that they actually motivate your siloed departments to utilize the technology investments you’ve already made. PLM Applications extract data from your existing enterprise software systems (such as ERP, MRP, PLM and more), combine that integrated data into easy-to-use interfaces, and enable role-based data access to any user who needs it.
Check out a real-life example of how a fast-moving apparel industry made the product development process exponentially faster and more efficient with the use of mobile apps.
For example, purchasing departments spend most of their time within Enterprise Resource Planning (ERP) systems creating purchase orders, checking stock levels, scrap/rework, etc. They commonly face challenges retrieving engineering data (such as PDF’s, DXF’sand IGES) that are contained in systems controlled by engineering or IT. PLM system applications create self-serve user-based environments that integrate combined enterprise data into consumable interfaces for any end-user or role.
Essentially, PLM applications build user interfaces that non-technical staff can actually understand. PLM Apps can also act as an extension to your existing engineering system, allowing your departments to retrieve drawings without having to ask or burden an engineer. In fact, PLM application interfaces can even be adjusted to display key purchasing information. They have the ability to retrieve all documents (such as PDF’s, DXF’s, IGES, and more) that are associated with a specific order or drawing file.
Creating a self-service business environment for your departments allows purchasing to retrieve the correct drawings (PDF, DXF, IGES) without having to rely on engineering or configuration management.
This is just a few of the ways that PLM engineering applications can enable cross-functional alignment throughout your organization.
2. PLM Applications simplify communication among distributed teams
Forget the need to run around and collect information from multiple departments in order to collect the data a business division needs to do its job. The infrastructure within PLM Apps allows for access/permission controls and change management.
This means you no longer will need to disrupt other departments or coordinate schedules just to exchange information. Plus, by providing everyone with instant access to relevant and up-to-date product information all teams will be on the same page.
3. PLM Apps optimize all aspects of the manufacturing process
Once your siloed teams start to align, the communication between distributed departments becomes more efficient. Your business will be well on its way to optimizing your overall performance. By centralizing all aspects of your product data, your organization will notice relevant common grounds and establish open communications about areas for continuous improvement.
PLM Applications make it easier to view and understand product data within one simple interface gather information from many systems; ultimately enabling your teams and your organization to make better and faster decisions.
Your team’s alignment and enhanced communication will create opportunities for action and better execution. Being able to access accurate data helps everyone maximize output, reduce costs, increase product quality, and get products to market faster.With actions that lead to better execution, your organization will see more success.
4. PLM Apps drive accurate data
According to the Harvard Business Review, workers waste approximately 50% of their time locating data, finding and correcting errors, and searching for sources to confirm the accuracy of data.
Can you believe that?! 50 percent! In addition to wasted time; inaccurate data inevitably leads to redundancy and inefficiency.
Let’s put it in perspective.
Essentially, we are talking about approximately half of the time and salary we are paying managers, decision makers, data scientists, and knowledge workers – gone because people have a hard time accessing data. This scenario makes it easy to see how bad data and complicated interfaces can cost an organization big – time, money and possibly reputation. PLM Applications can help protect you from the negative impacts of bad data. PLM applications can help everyone access to one centralized data source – quickly, and easily.
That’s right. One.
By using only one source for data, your information will be easier to maintain and keep clean. You can be sure everyone is accessing data that is accurate, verified, and up-to-date. Besides, let’s not forget, data drives decisions. By using PLM applications to access and collect your data, your organization can be confident that the data you use for your day-to-day operations is data you can trust.
Overall, PLM applications greatly promote cross-functional alignment throughout organizations, eliminate communication complications between distributed teams, optimize performance aspects within manufacturing processes, and centralize data to ensure accuracy. Think PLM applications could improve the way your business operates? Check out how EAC’s custom PLM applications – EAC Productivity Apps – connect all aspects of your organization.
Already know that you want to start dabbling in the Internet of Things (IoT) but have no idea where to begin? According to ARM, The Internet of Things Business Index, “A lack of IoT skills and knowledge among employees and management is viewed as the biggest obstacle to using the IoT more extensively.” EAC Product Development Solutions is offering the perfect way for you and your team to get started – with a hands-on IoT workshop.
This workshop, called the IoT Strategy Development Workshop, is pretty much what it sounds like…and it’s not just another class that delivers ideas of how the future is supposed to look. You actually get your hands dirty and work with your team to develop alignment between business initiatives, strategic frameworks, and vision statements. The workshop is 2 days and involves 4 different sessions including IoT Experience and Excitement, IoT Basics, Strategy Development, and a “Shark Tank” IoT pitch to peers.
Below you will find a transcript of a Q & A with Brian Ignaczak, Director of Research and Development at NORMA Group. Read about his team’s experience with EAC’s IoT Strategy Development Workshop. Contact us if you think this hands-on workshop would benefit you and your team.
NORMA Group develops AN IoT Strategy
Q: How did EAC’s IoT Strategy Development Workshop help you better understand IoT and how a smart connected product strategy could impact your business?
A: “The EAC IoT strategy development session showed us how we could add value through the use of data… it focused on the value-added business opportunity and helped us get over looking at just the gadget side of IoT.”
“I think the biggest takeaway we had from the EAC development session is that we were able to develop an IoT mission statement that aligned with our business initiatives. It brought together a number of stakeholders to put together an IoT plan that fit our organization. That has probably been the most durable product from our strategy session.”
Q: When did you realize the IoT could create more value for you and your customers?
A: “The EAC strategy development session helped us realize that IoT could be a big area of development for us. We want to be a technology leader. It fits with what we do. We want to stay on the cutting edge of technology and make sure that we don’t miss out on any revolution with respect to potential capabilities that we can add to our products. The session with EAC showed us many ways this could be possible.”
Q: In what ways did EAC’s strategy team help guide you to find your value drivers?
A: “EAC’s strategy team helped guide us to find our IoT value drivers through templates they had us work through. As we worked through the templates, we were able to see an underlining IoT strategy that suited our organization. These strategy templates forced us to fill in what we were really trying to accomplish with IoT.”
Q: How did your team define and prioritize potential smart connected product ideas?
A: “EAC helped us determine where exactly we were headed with IoT. We were able to thoroughly evaluate if we were trying to open up new markets or try and better serve our existing markets.”
“Looking at smart connected product ideas that our organization could pursue, we decided to focus on opportunities within our existing markets.”
“EAC helped us identify two main areas that smart connected products could fit our business model. The first had to do with addressing customer pain points through the creation of digital products. The second had to do with upcoming changes to the market that were coming via regulations. Their team really showed us smart connected products that could work as solutions for our organization.”
Q: What has been the biggest benefit of having a customized IoT plan to fit your company’s strategy?
A: “From EAC’s strategy development session we were able to determine an IoT framework that we now can discuss. It made our endpoint more concrete. We realized things we weren’t going to do versus things that were possible for us to do. They helped us identify how the revenue streams would flow based off of that.”
“EAC helped our company by setting a realistic IoT vision we are able to work towards.”
Q: What impact did EAC’s IoT processes have on your own strategy building sessions going forward?
A: “EAC helped us realize the importance of basing our IoT initiatives on our mission statement. The impacts of these processes remind us to continuously review that we are headed in the right direction.”
“The strategy sessions EAC held gave our company an anchoring point with IoT. Now, as new opportunities come up, we use the methodologies we were shown to develop products that will meet our vision.”
Q: Describe how EAC’s hands on connected product experiences provided a relatable IoT experience for you.
A: “EAC’s hands-on connected product experiences opened our eyes to the vast amount of data that can be produced. It made us realize how quickly data can be processed in real time. It showed us the vast quantity, the amount of processing power that is available, and how it could all be used to produce something of value.”
“Seeing live data stream on the computer screen and realizing how quickly that is communicated was pretty eye-opening.”
Q: How did the IoT Concepts presentation help frame a basic understanding of your current state and future opportunity that IoT provides?
A: “The IoT concepts presentation helped frame a basic understanding of our current state and future opportunity. It goes beyond technology and starts explaining how others have started to transform their business. The case studies really helped us to understand how some of our peers in the industry have begun to adapt to the changing technology and transform their business.”
Q: During the strategy development session, how did EAC help you realize the alignment between your business strategy framework and business statement?
A: “During the strategy development session, EAC had us break up into groups. We all developed plans and pitches based on an IoT implementation. From there, each group presented their idea to the wider audience. It was really interesting to see how different teams approached the opportunity. After the presentations, we had an open discussion as to what the pros and cons were of the different scenarios that were presented. We are currently moving forward with the winning concepts of those strategic plans.”
Q: Do you feel that EAC had the proper techniques, strategies, and knowledge behind IoT to help implement these new strategic initiatives?
A: “EAC absolutely had the proper techniques, strategies, and knowledge behind IoT to help implement our new strategic initiatives. They have been a very valuable partner for us throughout the process. They are the reason why we have been able to start moving forward with our development. We have made a lot of progress since then.”
Q: What might you say to other companies considering a strategy development session with the EAC specialists to develop or implement an IoT plan?
A: “I feel that EAC’s processes are a great way to jump-start IoT strategy development. Having an outside voice is a very important aspect of that. They come in with a different point of view and it really helped bring together the different viewpoints from our stakeholders and teams.”
“EAC’s processes definitely helped us push forward. (EAC) has been a really good partner in furthering what we’re trying to accomplish. For us, getting beyond just the technology side and really trying to build IoT into a business plan is one of the things that they have emphasized. They helped explore the best possibilities for us.”
“We have been more than happy with the engagement of EAC. We feel that they have a tactical view of how projects move forward. With IoT, there is a lot of uncertainty and there are many companies that don’t deal well with that. EAC helped guide us to explore and embrace the uncertainty of the emerging market.”
Is EAC’s IoT Strategy Development Workshop right for me?
Unpack the digital revolution within your company by developing an IoT strategy within your organization. NORMA Group found value in taking this 2-day hands-on workshop. Contact us to start your own IoT journey.
