The timing, the mood, and the purpose all align to produce one perfect moment. It’s the moment you realize that you’ve sparked a partnership that will truly last. We’re talking about a business partnership, naturally.
All joking aside, a true partnership is really a beautiful thing. Many companies similar in nature to EAC talk about their customers as just that, customers. We believe it is much more than a buyer and seller relationship — we believe in partnerships.
Business to business service and technology providers that focus only on selling, tend to miss the mark when it comes to actually listening to their customer’s woes. The mentality of “I’ll say I’ll do this, but really I am going to do that” is dismally common regardless of the industry or service. I’ve heard horror stories from our patrons about other vendors failing to live up to their end of the bargain.
“We had been looking round and round for a good partner, it was hard because we had been beaten up pretty bad [by previous relationships with VARs].” Said Linda Cave, from Mott Corp. By using honesty and integrity as a foundation, EAC has built a strong relationship with their organization.
EAC is different. And we have a portfolio of hundreds of patrons that prove it. Here are a select few:
“I haven’t worked with anyone else — but I don’t think I’d want to. We couldn’t ask for a better partner, honestly.”
– Ahmed Kansara, Generation Brands
“I get a statement of work — and that is it! It is not only fair, but it’s 100% accurate. It is perfect every time.”
– Linda Cave, Mott Corp.
“It is nice to have someone there for support… In all, I like how you guys do business.”
– Todd Anderson, Morgan AM&T
“There was a big investment right away on EAC’s side to listen. What sold me was that there was an appropriate amount of time spent [by EAC] up front understanding our business needs.”
– Kevin Caskey, MGK
We don’t mean to brag (ok, maybe a little bit) but why wouldn’t we want to shout this from the rooftops? In the end, it is truly your success that makes us thrive as an organization. In order to do that, we must work together as partners to achieve a common goal. It is as they say, “you complete me”.