JR Automation, a Hitachi Group Company, leveraged EAC Productivity Apps to solve Windchill PLM frustrations, scale their business operations and improve the shop floor experiences of their engineers. Discover how JR Automation implemented PLM Apps to gain ROI, bring efficiency and clarity for builders on the manufacturing floor, and achieved scalable digital transformation.
Business Initiatives
JR Automation knew the company needed to update operational processes in order to meet and exceed customer expectations. Their goal was to reduce the time it was taking builders and engineers to manage print packages by 80%.
Additionally, they wanted to increase efficiency by 5% or more during the assembly phase. Including enhanced communication on the shop floor. As well as saving time on machine assembly and tactical coordination. As such, was estimated to be taking up 30% of a builder’s day.
Business Challenges
With an increase of workers on the shop floor, builders had no choice but to walk back and forth to shared kiosks in order to visualize and assemble designs. These complications only intensified as products became more complex. With manual error-prone operations, redline quality, and accuracy were at stake.
Similar to many other manufacturing organizations, challenges arose when it came to searching for the correct prints, managing paper booklets, and updating print designs.
Rework stemming from incorrect designs, and file management complications were growing. Also, misplaced product information (needed for closed-loop change processes) had never been greater. JR Automation was seeking a simple way for low-tech machine builders to get last-minute design changes to engineering. Ross Walters, Director of Engineering, knew that builders required a solution that was highly intuitive.
The Solution: EAC Apps
JR Automation looked at PTC ThingWorx Navigate. ThingWorx Navigate does offer a single view to multiple enterprise systems like ALM, MRP, ERP, SLM, CRM, Accounting, and PLM (Windchill). It also gives users universal access to the latest most accurate product information when they need it.
However, it was clear to JR Automation that what they really needed was a customized app that made things easier. EAC’s experts knew the solution and streamlined processes that allow builders to get drawings, CAD files, and other related documents in a single portal. With EAC Apps they could also see role-based reports and make redlines.
By providing all the information needed on a single screen, with user-friendly workflows and easy-to-submit redlines, EAC apps improved operational efficiency as well as customer satisfaction.
A Custom Solution with Major Impact
After evaluating cost, functionality, implementation time, training, and other considerations, JR Automation unveiled they would gain an ROI of $1.4 million from EAC Productivity Apps.
EAC Apps benefited JR Automation with:
- 80% efficiency increase in print management for mechanical engineers
- 60% efficiency increase in builder print management
- 60% increase in digital efficiency gains
In conclusion, JR Automation’s builders no longer need to share a kiosk. Working with EAC enabled efficiencies for more than 200 workers who use Redline Apps today. They have eliminated the need for paper, print supplies, and additional booklets saving them additional costs. EAC Apps have continued to provide benefits such as improved accuracy with customer shipment orders, product designs, onboarding, and training efficiencies.
Learn more about EAC Productivity Apps here.
EAC Product Development Solutions is passionate about transforming our client’s ideas, needs and challenges into innovative, marketable products that support successful brands — That’s why we created our EAC Design & Engineering Services Team.
Our team consistently works with manufacturers, academic institutions, and engineering and design organizations throughout North America to solve all kinds of engineering challenges.
Finding, selecting, and trusting an outside engineering group is a tall order. We get it. There are a lot of questions people have as they vet potential partners. Here are answers to the top 10 questions people ask about our engineering services. We hope this helps.
1. What engineering services does EAC offer?
Our engineering services team provides mechanical engineering, product design, industrial design, proof of concept, IoT / Smart-Connected design & development, and analysis (FEA) services to help individuals and organizations realize their product ideas and get to market faster.
We are proud to say our engineering team can handle just about any engineering challenge thrown our way. Our complete engineering capabilities include CAD, detailed technical specification product requirements, design validation and optimization, IoT (Internet of Things), smart connected products, manufacturing, FEA (Finite Elements Analysis), simulation, analysis and more.
You can check out our Engineering Services Brochure for specifics on our design and engineering principles, services, manufacturing competencies, and our software competencies.
Still have questions about our engineering services and competencies? You can always send us a message here, and we will be more than happy to personally answer any inquiries you might have.
2. What is the EAC engineering services background?
This is a question we get asked a lot.
We have offered our engineering services for over 21 years and counting. Throughout the course of these years, we have completed over 400 engineering service projects on time and under budget!
It is important to us that you know our engineering services team leverages years of experience and extensive knowledge of industry standards and tools to deliver manufacturable, innovative designs. This is a distinguishing and highly valued characteristic of our company.
3. What is the EAC engineering services project process?
If you have an idea or a project request, our engineering services team will work with you initially at no cost to further scope out your vision. We do this to ensure we have all your proper project requirements and to figure out two things: 1) What you are looking to do and 2) If we are a good fit.
Once we fully understand your engineering project we build out a statement of work. Our statement of work outlines our plan and what we are going to do.
After our statement of work is defined, the team carries out the project delivery under the watchful eye of your dedicated project manager.
Throughout the duration of the project, our team will keep you updated with the daily or weekly status updates. The frequency of the updates is entirely up to you.
No matter the size and the duration of your project, we still use the same project management process for every engineering service project we complete.
4. What are the professional engineering costs?
Our professional engineering costs generally do not vary, but the amount of work we do for customers varies according to the goal. (Keep an eye out for another blog that will dive into this with more detail)
Our engineering team considers the type of project you are looking to complete, the work you need to be done, your project size, your project timeline, and much more.
Because our fees and rates fluctuate due to so many factors, we offer a Free Project Scope to address your specific engineering needs and requirements. This way you can be assured you will get the most accurate engineering project quote. We’re not trying to play our cards close to our chest. We’d legitimately like to talk through your project and provide the best, most accurate quote possible. No strings attached.
5. What similar engineering projects has EAC worked on in the past?
With over 400 engineering projects completed on time and under budget, we have a plethora of project examples to demonstrate our expertise. We’ve worked on everything from consumer products to industrial equipment. We’ve optimized designs for traditional manufacturing, various molding methods, and IoT requirements.
For example, see how our Engineering Services team helped Condux International (Case Study) and Core Distribution (Case Study).
You might also check out how our engineering services team helped Milestone AV Technologies complete a critical project 40% faster.
6. What happens to the intellectual property of my engineering project?
The intellectual property of the engineering services project EAC completes for you is entirely yours. We call this out in our statement of work.
You can think of our engineering services team as your contracted in-house engineers. The rights to everything we do are completely owned by you. If we create something for you, it is entirely owned by you.
At the end of your engineering project we gladly turn over anything and everything we used to create and solve your engineering needs.
7. Can EAC help with fabrication or fabrication partners?
Although we don’t have specific fabrication partners, we are able to help you find companies that can fabricate and produce products for you. Over the years we’ve built a long list of trusted manufacturers.
Whether you are looking for an initial prototype run, a full production run, building only a few products, or you need help transitioning and optimizing your current design for full production—we can help.
Our engineering services team is more than happy to assist you in the process, as well as guide any conversation with the production facility. If you would like our expertise, we’re happy to help.
8. Can the EAC engineers work on-site with our engineering staff?
Our EAC engineering services team can work on-site, but we do have some geographical limitations. Contact us to see if having our EAC engineering services onsite could be an option for you.
9. How many resources can EAC devote to my engineering project?
We have a staff of highly trained and educated engineers, but we are not limited to just that. The resources assigned to any specific project depend on the timelines and tasks defined in the statement of work.
If your engineering project requires additional resources and contractors our team is well equipped (and networked) to work with and manage additional help to complete your project.
10. Does the EAC engineering services team have any references?
Of course. Here are just a few examples of what our customers have had to say about our engineering services:
“EAC was able to decrease the overall weight by nearly half. They did a nice job coming up with innovative solutions to reduce the amount of machining required by the hanging fixture.”
- -Josh Siebert, Engineering Manager, Condux International
“We needed 3D modeling expertise and experience in getting a design to manufacture stage. EAC looked at the mechanics of our product in detail and produced a well-optimized design and high quality drawings.”
- – Eric Wahl, Owner, Colorado Solar Inc.
“The most valuable part of partnering with EAC goes back to having faith very early on that the technical rigor and detail was being addressed. I was assured that the EAC team was going to do the diligence necessary to create a good design because of this.”
– Mike Ardito, Director of Product Development, Milestone AV Technologies
To view other EAC customer testimonials you can always scroll to the bottom of our Design & Engineering Page.
Beyond the typical questions we get asked about our engineering services, we thought it might be beneficial for you to learn the benefits of out outsourcing your projects and how hiring outside engineering help can shorten your time-to-market and give you a competitive edge.
Furthermore, don’t hesitate to contact us about Design & Engineering Services questions.
