In today’s world, it’s not uncommon for companies to be rich in data but poor in insights. Despite having access to a wealth of information, organizations struggle to properly analyze performance and drive transformational improvements. This is where ThingWorx Digital Performance Management (DPM) steps in to bridge the gap.

 

This week in your factory, you’ve applied maximum effort, pouring countless hours into perfecting your product. As the work week ends, a feeling of slight disappointment remains.

 

Could you have accomplished more? Where did it go awry? You may not be able to find the answers on your own, leaving your factory inefficient and operating below its full potential.

 

If this is you, look no further. With the capabilities of Thingworx Digital Performance Management, you will unleash an untapped potential of data and boost your manufacturing processes.

 

What is Digital Performance Management?

ThingWorx Digital Performance Management (DPM) is a cutting-edge solution designed to help organizations identify, prioritize, and improve production issues.

 

By capturing lost production hours and their causes, DPM indicates where to focus for the most critical impact. Also, it optimizes the finite time available, allowing organizations to reclaim lost hours and increase effective time by 20% or more. Thus, directly impacting the bottom line.

 

How Does DPM Work?

Consider a manufacturing facility that can produce one unit per hour. In a week with 88 hours worked, the facility manages to manufacture only 44 units. Let’s say 12 hours are lost through planned downtime and 14 hours are lost due to changeovers.

 

That leaves about 18 hours unaccounted for. Where did those come from? With ThingWorx DPM, you can quickly identify issues, and why they happened, and then take appropriate actions to fix them.

 

Moreover, DPM calculates and analyzes discrepancies, providing valuable insights to improve productivity. DPM is a comprehensive toolset that propels organizations towards peak performance by tracking performance, conducting in-depth analysis, planning, and validating improvements.

 

The Production Dashboard

One feature included with DPM is the Production Dashboard. The visual dashboard is a crucial tool for supervising shift performance and gathering vital data to inform reporting and analysis. It is designed for supervisors and line managers to track productivity across various production lines.

 

Some key features of the Production Dashboard include:

  • Provides insights into shift progress at the production block level

  • Allows for automated and manual data entry, including reason codes to capture all losses

  • And offers a simplified interface to minimize disruption

 

Bottleneck Analysis

The Bottleneck Analysis tool is designed to automatically detect and monitor the most significant bottlenecks in your factory, providing valuable analysis and insights into OEE and OLE.

 

One of the challenges that customers face is a lack of visibility into bottlenecks, which leads to a disconnect between continuous improvement efforts and their impact on the business. However, bottlenecks are often dynamic and complex.

 

To address these challenges, DPM offers key capabilities to help identify and resolve:

  • Automatically identifying and tracking bottlenecks.

  • Systematic identification of the top constraints, which can significantly increase factory efficiency by 5-20%.

  • Management of the dynamic nature of competing bottlenecks.

 

Overall, DPM works relentlessly, making up for lost time by tracing the root cause of issues and providing precise remedies to ensure smooth and efficient functionality. Consider DPM an invaluable employee, working tirelessly around the clock without additional overtime costs!

 

Accelerate Problem Solving with DPM

DPM’s capabilities extend beyond surface-level analysis. By combining Pareto analysis and time loss analytics, DPM users can uncover and address a significant percentage of production problems.

 

Additionally, with the further integration of AI and machine learning, DPM streamlines the identification of patterns in data, resulting in faster problem-solving and decision-making.

 

For instance, a DPM user noticed quality losses between 3 p.m. and 4 p.m. Thanks to DPM’s automated analysis, the manufacturing team quickly determined that the issue was caused by a glare from the sunset, making the inspection camera unreliable.

 

All in all, DPM helped accelerate the problem-solving process saving valuable time and resources.

 

Reap the Benefits

Digital Performance Management is as remarkable as it sounds. DPM holds the secret to your production improvements and is ready to share them with you. Discover the plethora of benefits that are tied to DPM:

 

  • Standardized Measurement: DPM provides a consistent and standardized approach to measure losses, ensuring accurate evaluation of bottlenecks, and their impact on performance.

 

  • Efficient Root Cause Analysis: Leveraging AI technology, DPM identifies the root causes of bottlenecks and facilitates their permanent resolution, eliminating recurring issues.

 

  • Automated Problem Identification: DPM’s powerful AI algorithms automate the process of surfacing common issues, exponentially reducing the time spent on problem-solving.

 

  • Real-time Insights: What once took months to identify critical insights now becomes easily accessible through DPM’s intuitive interface, providing teams with immediate access to actionable insights.

 

Get Started with DPM Today!

In conclusion, if you want to revolutionize your performance management and take your organization to new heights, it’s time to embrace Digital Performance Management.

 

Remember, in today’s fast-paced world, those who leverage technology to gain insights and make data-driven decisions are the ones who thrive.

 

Are you ready to unlock the true potential of your organization with Digital Performance Management? Talk with an expert now to take your first steps toward success.

Business, Technology, Internet and network concept. ROI Return on Investment Profit Success.

 

JR Automation, a Hitachi Group Company, leveraged EAC Productivity Apps to solve Windchill PLM frustrations, scale their business operations and improve the shop floor experiences of their engineers. Discover how JR Automation implemented PLM Apps to gain ROI, bring efficiency and clarity for builders on the manufacturing floor, and achieved scalable digital transformation.

 

Business Initiatives

JR Automation knew the company needed to update operational processes in order to meet and exceed customer expectations. Their goal was to reduce the time it was taking builders and engineers to manage print packages by 80%. 

Additionally, they wanted to increase efficiency by 5% or more during the assembly phase. Including enhanced communication on the shop floor. As well as saving time on machine assembly and tactical coordination. As such, was estimated to be taking up 30% of a builder’s day.

 

Business Challenges

With an increase of workers on the shop floor, builders had no choice but to walk back and forth to shared kiosks in order to visualize and assemble designs. These complications only intensified as products became more complex. With manual error-prone operations, redline quality, and accuracy were at stake.

Similar to many other manufacturing organizations, challenges arose when it came to searching for the correct prints, managing paper booklets, and updating print designs. 

Rework stemming from incorrect designs, and file management complications were growing. Also, misplaced product information (needed for closed-loop change processes) had never been greater. JR Automation was seeking a simple way for low-tech machine builders to get last-minute design changes to engineering. Ross Walters, Director of Engineering, knew that builders required a solution that was highly intuitive.

 

The Solution: EAC Apps

JR Automation looked at PTC ThingWorx Navigate. ThingWorx Navigate does offer a single view to multiple enterprise systems like ALM, MRP, ERP, SLM, CRM, Accounting, and PLM (Windchill). It also gives users universal access to the latest most accurate product information when they need it. 

However, it was clear to JR Automation that what they really needed was a customized app that made things easier. EAC’s experts knew the solution and streamlined processes that allow builders to get drawings, CAD files, and other related documents in a single portal. With EAC Apps they could also see role-based reports and make redlines. 

By providing all the information needed on a single screen, with user-friendly workflows and easy-to-submit redlines, EAC apps improved operational efficiency as well as customer satisfaction.

 

A Custom Solution with Major Impact

After evaluating cost, functionality, implementation time, training, and other considerations, JR Automation unveiled they would gain an ROI of $1.4 million from EAC Productivity Apps.

EAC Apps benefited JR Automation with:

  • 80% efficiency increase in print management for mechanical engineers
  • 60% efficiency increase in builder print management
  • 60% increase in digital efficiency gains

In conclusion, JR Automation’s builders no longer need to share a kiosk. Working with EAC enabled efficiencies for more than 200 workers who use Redline Apps today. They have eliminated the need for paper, print supplies, and additional booklets saving them additional costs. EAC Apps have continued to provide benefits such as improved accuracy with customer shipment orders, product designs, onboarding, and training efficiencies.

Learn more about EAC Productivity Apps here.

 

Read the JR Automation Case Study blog banner

 

I’m sure at least once in your life you’ve heard the saying, ‘Work smarter, not harder.’ But what a cliche, right?! Well, for those of you managing your Bill of Materials (BOMs) in Excel, it’s time to step away from the cell block prison (pun intended).

In this article, we’re going to break down what it actually means to revitalize your BOM strategy with the Digital Thread to start seeing the results you want.

 

What Is The Digital Thread?

 

First of all, let’s start with the basics. The Digital Thread is a term used to describe the seamless flow of information throughout the manufacturing process. From design and engineering to production and after-sales support. It provides a way to connect all the data and information generated at different stages and from systems of the product lifecycle.

 

Generally, the Digital Thread provides value by enabling better visibility and control of any processes that require or produce product data. It enables manufacturers to collaborate more effectively, automate and optimize workflows, and quickly respond to changes. All while adjusting quickly to customer needs. 

 

Bill of Materials (BOM)

 

Next, let’s break down the concept of a Bill of Materials. A complete Bill of Materials (BoM) list usually contains all of the parts and components needed to create or manufacture an end product. You might think of a BoM as a recipe ingredient list. The information about each part can include details such as part names, part numbers, quantity required, and cost per unit. Not to mention, BoMs contain other relevant part details such as material type, color, or size if applicable; supplier information; serial numbers, etc.

By consolidating and organizing all the pertinent information product information, the BoM becomes a centralized resource. A critical resource that facilitates the manufacturing processes of specified products.

 

Ultimately, the goal of the BoM is to help track inventory and verify missing parts during assembly. Equally as important, BoMs are critical to support a healthy supply chain, as well as help with purchasing decisions and more.

 

The Digital Thread and Bill of Materials Working Together

 

Balancing a plethora of product information – it’s no surprise, the best BoM management strategy used within the industry does not leverage solely Microsoft Excel. Nor does it rely upon one Enterprise resource planning (ERP) system. Instead it works to unite data from multiple systems into a single source of truth. 

 

Sounds great doesn’t it? But, if you’re like most – your product data lives all over the place in different systems from different departments. This situation tends to create data siloes resulting in time-consuming manual tasks using outdated operational processes. Generally, these are some of the biggest problems that inhibit manufacturers from achieving their business initiatives. 

 

Oftentimes, during our EAC Assessments, we hear multiple teams across the enterprise and different management levels are frustrated by broken processes. In short, there is a lack of key information employees need to do their jobs right, at the time they need it most.

 

Meanwhile, the digital thread uses advanced technology (such as product lifecycle management systems as well as the Internet of Things) to connect critical disparate processes. This, in turn, helps minimize manual tasks, and breaks down data siloes. Implementing the digital thread to your BoM strategy creates a major impact for all stakeholders involved. For instance, design teams, engineers, manufacturing, assembly, operations, finance, purchasing, and even marketing. 

 

How The Digital Thread Supports Engineering

 

Furthermore, the Digital Thread plays a crucial role in supporting engineering and bill of materials (BOM) management by providing seamless connectivity and accessibility to relevant data throughout the product lifecycle. Here’s how the digital thread benefits these areas:

 

1. Engineering Collaboration

Firstly, the digital thread allows engineers to collaborate effectively by providing a centralized platform for sharing and accessing engineering data. This facilitates cross-functional collaboration, enables real-time communication, and reduces errors or miscommunications during the design and development process.

 

2. Design Consistency

Secondly, the digital thread ensures design consistency by maintaining a single source of truth for engineering data. Changes made in the design phase are automatically propagated throughout the digital thread, ensuring that all related documents, models, and specifications remain synchronized.

 

3. BOM Accuracy and Visibility

The digital thread integrates BOM management, configuration management, and BoM transformation capabilities. This enables accurate and up-to-date BOMs, as the data will automatically reflect changes. Additionally, it provides real-time visibility into the BoM status, including component availability, sourcing information, and cost implications.

 

4. Change Management

Next, the digital thread streamlines change management processes. By automating change notifications, approvals, and tracking. Essentially, it ensures that engineering changes are effectively communicated, documented, and implemented across the relevant stages of the product lifecycle, minimizing errors and delays.

 

5. Manufacturing Process Optimization

By connecting engineering data with manufacturing process management, the digital thread enables better coordination and optimization of production processes. By in large, system and data integration allows for improved manufacturing planning, efficient resource allocation, and reduced lead times.

 

6. Enhanced Visualization and Analysis

Another example includes leveraging augmented reality (AR) design sharing to provide visual representations of designs. In detail, enabling stakeholders to view and analyze products in a virtual environment. It’s recommended to use AR to enhance design reviews, simplify communication, and facilitate better decision-making.

 

Overall, the digital thread improves engineering and BoM management. Markedly, by streamlining processes, enhancing collaboration, ensuring data consistency, and providing visibility across the product lifecycle. It promotes efficiency, accuracy, and agility in engineering and BoM-related activities. Leading to improved product quality and faster time to market in the long run.

 

How A Digital Thread BoM Strategy Streamlines Manufacturing

 

Simultaneously, the digital thread plays a significant role in enhancing the bill of materials (BoM) management for manufacturing, assembly, and quality control processes. In sum, here’s how the digital thread benefits these areas:

 

1. Manufacturing and Assembly Planning

The digital thread enables seamless integration between the BoM and manufacturing planning systems. It provides real-time visibility into the BoM, ensuring accurate and up-to-date information for manufacturing and assembly operations. This allows for efficient production planning, optimized resource allocation, and improved scheduling in all.

 

2. Supply Chain Integration

By connecting the BoM with supply chain management systems, the digital thread enhances supply chain visibility and collaboration. It enables better coordination with suppliers, accurate tracking of component availability, and improved procurement processes. As a result, it minimizes the risk of production delays and ensures timely delivery of materials.

 

3. Work Instructions and Assembly Guidance

Thirdly, the digital thread facilitates the creation and dissemination of detailed work instructions and assembly guidance based on the BoM data. This ensures that assembly operators have access to accurate and step-by-step instructions, reducing errors and improving productivity on the shop floor.

 

4. Quality Control and Traceability

The digital thread enables better quality control and traceability throughout the manufacturing process. By integrating the BoM with quality management systems, it ensures that quality requirements and specifications are adhered to during production. It also enables traceability of components and materials, making it easier to identify and address any quality issues or recalls.

 

5. Continuous Improvement and Feedback Loop

Additionally, the digital thread supports continuous improvement initiatives by capturing data and feedback from manufacturing and quality control processes. It enables the analysis of production data, identifies areas for improvement, and facilitates data-driven decision-making to enhance manufacturing efficiency and product quality.

 

6. Post-Market Monitoring

Finally, the digital thread extends beyond the manufacturing phase to support post-market monitoring and quality assurance. Integrating BoM data with field service management systems and customer feedback enables organizations to identify and address product issues, initiate product improvements, and provide timely support and maintenance.

 

All in all, the digital thread enhances BoM management for manufacturing and assembly processes by ensuring accurate and up-to-date information, facilitating supply chain integration, enabling effective work instructions, improving quality control, supporting continuous improvement efforts, and enabling post-market monitoring. Concurrently, it streamlines operations, improves product quality, and enhances customer satisfaction.

 

The Polaris Story

 

Polaris utilized PTC Windchill, an advanced product lifecycle management system, to transform their Bill of Materials into a reliable new business model backbone. As a result, it allowed them to create a connected enterprise.

 

Windchill PLM combines the digital thread framework with a maximized BoM and change management strategy. This powerful product lifecycle management platform organizes all information associated with the development of its products, allowing every stakeholder to access the latest up-to-date information in a dynamic format.

 

Once it was clear to Polaris that they had outgrown certain tools and processes, they coordinated and synchronized a digital thread of data throughout the enterprise by leveraging PTC Windchill.

 

As of today, Polaris’ Windchill PLM system enables them to manage and organize the bill of materials (BoM) and implemented configuration management practices. This helped transform their BoMs as needed, effectively managing changes, overseeing manufacturing processes, and utilizing augmented reality (AR) design-sharing capabilities.

 

By orchestrating these elements, the digital thread ensured seamless connectivity and flow of information across different stages and departments within Polaris. This enabled improved collaboration, streamlined workflows, effective change control, and enhanced manufacturing processes. On top of giving the ability to share and visualize designs using AR technology.

 

Read the Polaris BoM Digital Thread Case Study

Conclusion

To sum it up, it’s time to put Excel away and start working smarter, not harder. Successful BoM management derives from a single source of truth throughout the enterprise in regard to all the data contained in the Bill of Materials. The Digital Thread allows for the seamless automated flow of the BoM information to create a truly connected enterprise, working in sync along every step of the manufacturing process.

Not sure where to get started? We created our EAC Assessments to help. Click here to learn more or have a conversation with our experts.

Digital transformation has become a buzzword in recent years, and for good reason. Companies that embrace digital technologies are more likely to stay ahead of the curve, differentiate themselves in the marketplace, and meet the evolving needs of their customers.

The benefits of digital transformation can be far-reaching, from improved customer experience to cost savings and increased efficiency.

In this blog, we will explore the various benefits of digital transformation, and why it is essential for companies to embrace this trend in order to remain competitive in the digital age.

What is Digital Transformation?

Digital transformation is a term used to describe the process of transforming an organization’s business model and operations through the use of digital technologies. It’s important because it can help you stay ahead of your competition, improve customer experience and attract new customers.

The benefits of digital transformation include:

  • Improved customer experience: Digital transformation can help you better understand and meet the needs of your customers. With the use of data analytics and other digital tools, you can gather insights into customer behavior and preferences, and tailor your products and services accordingly.
  • Increased efficiency and productivity: Digital transformation can automate many processes, reducing manual labor and freeing up staff to focus on higher-value tasks. This can lead to increased efficiency and productivity across your organization.
  • Competitive advantage: By embracing digital technologies, you can stay ahead of your competitors and differentiate yourself in the marketplace. This can help you attract new customers and retain existing ones.
  • Cost savings: Digital transformation can help you reduce costs by streamlining processes and eliminating unnecessary steps. This can lead to significant savings over time.
  • Innovation: Digital transformation can open up new opportunities for innovation and growth. By embracing new technologies and ways of working, you can develop new products and services that better meet the needs of your customers.

See how JR Automation saved seven figures with embarking on their digital transformation journey:

JR Automation saves millions with digital transformation – Case Study

Creating a Digital Transformation Roadmap

The first step to creating a digital transformation roadmap is to identify the scope of your transformation. What are you trying to achieve? What are the goals and objectives of your business? How will you measure success?

Once this has been determined, it’s time to set up a timeline for achieving those goals.

Once these steps have been completed, it’s time for action! You should now have a clear idea of what needs changing within your organization and how long it will take before those changes become visible.

Building a Digital Transformation Team

When you’re building your digital transformation team, it’s important to define roles and responsibilities. You’ll want to make sure that everyone understands their role in the process and what they are expected to do. For example, if someone is responsible for monitoring the performance of shop floor machines, they should know what the ideal OEE is of each machine, how they are going to collect that data, and how they are going to distribute it to enterprise decision makers.

It’s also important that you select team members who have complementary skillsets and experience levels. If one person has extensive knowledge of augmented reality while another knows nothing about it at all, this could lead to problems down the line when it comes time for them both to collaborate on projects together – and no one wants that!

Finally, creating a culture where collaboration happens naturally between team members will help ensure successful outcomes throughout your digital transformation project(s).

Adopting the Right Technology

The first step in digital transformation is choosing the right technology. You’ll want to consider:

  • Software: What are your current needs and how will they change over time? Will you need additional features or functionality?

  • Hardware: Do you have enough computing power and storage space for all of your data, or does it need to be scaled up or down depending on usage patterns at different times of day/year/etc.? Do you have sensors to track data that you need for production insight?

  • Tools: What tools do developers use to build applications on top of this platform (e.g., Creo vs. Solidworks)? How easy is it for them to integrate their code with existing systems like databases and messaging queues? Are there any security issues with using these tools – and if so, how can they be mitigated by using another tool instead (e.g., switching from MySQL database server software to Microsoft Azure).

Developing a Digital Transformation Strategy

The first step to developing a digital transformation strategy is to define the scope of the project. What are you trying to accomplish? What are your objectives, and how will you measure success?

These questions can help guide your organization through its transformation journey by setting realistic goals for both short-term wins and long-term gains.

Once you’ve defined what needs changing, it’s time for step two: defining how those changes will happen. This involves creating an action plan that includes timelines for each phase of implementation as well as resources required for each stage (e.g., time from IT staff).

Some companies may choose to tackle multiple projects simultaneously; others might choose only one area at a time depending on their resources available in terms of money/manpower/etcetera).

EAC Assessments help companies answer all those questions and how to get where they want to be.

Implementing the Digital Transformation Plan

  • Develop a timeline. The first step in implementing your digital transformation plan is to develop a timeline with milestones that will help you track progress.

  • Set goals and objectives for each milestone. Once you’ve established your milestones, it’s time to set goals and objectives for each one of them so that everyone involved knows exactly what needs to be done at any given time during the project.

  • Track progress regularly by reviewing dashboards or reports generated from data collected during testing phases of development projects (if applicable). It’s important not only for managers but also employees on lower levels within organizations who may not have access

Monitoring and Evaluating Performance

Monitoring and measuring performance is an important part of the digital transformation process. It allows you to identify areas where you are successful, and areas that need improvement.

Monitoring can be done using a variety of tools, including:

Adapting and Adjusting the Plan

As you progress through your digital transformation, there will be changes in the market that you need to respond to.

If a competitor introduces a new product or service, or if something happens in the industry at large, it may change how you approach your own strategy.

You might also find that your goals and objectives have changed since they were first set out; perhaps there’s been an increase in customer demand for something specific that wasn’t previously considered important enough for inclusion on the list.

The best way to handle these situations is by reviewing them regularly with other members of your team – and making sure everyone has input into decisions about how best to adjust course as needed.

Communicating the Benefits of Digital Transformation

In order to communicate the benefits of digital transformation, it’s important to understand who your stakeholders are and what they want.

If you’re working in an organization with a large number of stakeholders (such as a government agency), then there may be multiple groups that need convincing. For example:

  • The board wants to see results from their investment in IT infrastructure. They’ll likely be interested in metrics such as ROI and cost savings.

  • Executives want quick wins that will help them achieve their goals, but they also need proof that this new approach will work before they can commit time and resources to implementing it throughout the organization.

  • Employees want something tangible they can hold onto when explaining why this change is important for them personally (and why it matters).

Conclusion

Digital transformation is a powerful tool that can help you achieve your business goals. It’s important to remember that digital transformation is not just about implementing new technologies, but also about changing how you work and think as an organization.

Digital transformation requires commitment from everyone involved in the process – from the C-suite down through every level of your organization.

To be successful, it must be an ongoing effort rather than a one-time project or initiative. You will need to continuously innovate and improve what you’re doing if you want to stay ahead of competitors who are also pursuing digital transformation strategies.

In conclusion, digital transformation is becoming increasingly essential for companies to stay competitive and meet the needs of their customers in the digital age. However, the process of digital transformation can be complex and challenging, which is why EAC assessments can be extremely helpful.

By conducting an assessment of your organization’s current digital capabilities and identifying areas for improvement, you can develop a roadmap for digital transformation that is tailored to your specific needs and goals.

EAC assessments can help you identify gaps in your digital capabilities, streamline your processes, and develop new products and services that better meet the needs of your customers. By embracing digital transformation and leveraging the expertise of EAC assessors, you can position your company for success in the digital age.

What is the Digital Thread?


The Digital Thread is a system of interconnected data, processes and applications that create a closed loop between the digital and physical worlds. It enables a flow of data between these two worlds, creating a critical capability in model-based systems engineering (MBSE).
The Digital Thread is part of an overall MBSE approach that helps organizations:

  • Design better products faster by using models as the basis for decisions rather than documents
  • Reduce costs by eliminating rework caused by changes made after initial design stages
  • Avoid errors by ensuring all stakeholders always have access to up-to-date information about product status

Why Use the Digital Thread

The Digital Thread utilizes a communication framework that links previously disconnected elements within the manufacturing process, providing a unified view of an asset throughout its entire lifecycle. It is a fundamental aspect of model-based systems engineering and forms the foundation for a Digital Twin. Business processes, including daily tasks, activities, and decisions, are digitized and integrated into the Digital Twin through the Digital Thread. The Digital Thread also supports standardization, traceability, and automation initiatives.

This enterprise connective solution optimizes products by bringing people, processes and places together to provide traceability of the Digital Twin back to requirements and parts. The Digital Thread also provides an end-to-end view of control systems that make up physical assets across their lifecycle. This benefits a company by transforming how products are engineered, manufactured and serviced.

Enterprise Application

The Digital Thread is a powerful tool that is used to improve business processes and enhance customer satisfaction. The applications of this technology are numerous, including:

 

The Digital Thread in Action

The Digital Thread is a concept that’s been around for a while, but it has only recently started to gain traction. It isn’t something that you can just jump into and expect to understand immediately. Instead, it’s best to look at the ways in which companies have utilized this idea in order to get a picture of what they’ve done with it and how they’ve used it successfully. Here are some examples of companies who have made use of their own Digital Threads:

  • A retail company uses its Digital Thread to improve customer service by connecting customers directly with product experts via chatbot technology. This allows them access information on products before making purchases so they can make informed decisions about what they buy and why they buy it. It also gives them an opportunity to ask questions if anything comes up later on down the line (i.e., when they’re actually using products).

  • Another retailer uses its own version of this concept as part of its online store where shoppers can find information about any given item without having access beforehand. Instead, everything from sizing charts down through reviews from other buyers will pop up automatically once someone clicks “add” on any given product listing page (and even before then!).

 

Creating a Digital Thread

The Digital Thread is a new way of thinking about your business. It’s more than just data connection or enterprise collaboration, it’s an integrated approach to connecting with the product lifecycle, employees and customers in real time.

The first step in creating a Digital Thread is understanding the production journey – how your employees or customers interact with your product at each stage of the production process. You need to know what information they should be consuming and how you can provide it through all stages of the product lifecycle. Once you have this information, it’s time to put together a plan for how the data will be distributed across all departments. This could be through IoT initiatives and product lifecycle management software.

The Future of the Digital Thread

The Digital Thread is the idea that every product interaction you have, whether it’s before, during or after the creation of the product should be connected through shared data. This means when a product is designed, built and put on the field with the customer, all the information is connected together. This sort of enterprise connection minimizes process disruptions and creates a cohesive product lifecycle.


The concept has been around for years but it’s only recently started to gain traction among businesses as more of them embrace breaking down data silos and integrating technology into every aspect of the product lifecycle.


It’s easy enough to see how this could benefit both consumers and businesses: Consumers get better service because service technicians are alerted early and accurately about the performance of their products and when they need to be serviced. Customer service improves greatly when a company can minimize downtime for customers with real-time monitoring and preventative maintenance.

 

The Impact

The impact of the Digital Thread is not only changing the way we design and manufacture products, but also how we service them. This shift has significant implications for businesses.

The ability to track a product through its life cycle has huge potential for companies looking to improve operations and customer experience. It’s no longer enough to simply make sure that your product works when it leaves the factory; now you need to ensure that it will continue working throughout its entire life cycle and be able to respond quickly if something goes wrong along the way.

The Challenges

There are challenges to the Digital Thread, however. Data security, privacy and integrity are all important considerations when it comes to data sharing. These issues are addressed by industry best practices such as encryption and authentication protocols that protect information from unauthorized access or tampering.

The Benefits of the Digital Thread

The benefits of the Digital Thread include:

  • Cost savings. The Digital Thread allows you to reduce costs by eliminating excess inventory and reducing waste. For example, if a product is out of stock at one store, it’s not available for purchase in any other stores or online either. This means that customers won’t be able to buy it unless they go directly to the manufacturer’s website–and many will simply give up and look elsewhere instead.

  • Improved efficiency. With the Digital Thread in place, manufacturers quickly identify where there are problems with production or distribution so they can fix them immediately rather than waiting until after an entire batch is produced before finding out about any issues (and having already paid for those products). By being able to identify problems before they occur, companies save money on wasted materials while also ensuring better customer satisfaction because their products will always be available when needed most!

The Digital Thread is beneficial to manufacturers because it enables automation, traceability, and standardization efforts. It allows manufacturers to access data quickly and easily, and to make decisions based on real-time data. Additionally, it helps to reduce costs associated with product development and production, and to ensure that products are manufactured to the highest quality standards.

The Digital Thread also helps to improve the customer experience by providing them with access to real-time data, allowing them to make informed decisions about their purchases. It also improves the efficiency of the supply chain, as manufacturers track their products from start to finish, ensuring that they are delivered on time and to the correct specifications.

Overall, the Digital Thread for Manufacturing is a powerful tool that can help manufacturers to improve their operations, reduce costs, and provide a better customer experience.

Conclusion

The Digital Thread is the concept that all of your customer interactions are connected, and that your business uses this to its advantage. The Digital Thread has many applications, including:

  • Providing a better user experience for customers by connecting all of their interactions with you in one place

  • Enabling companies to provide better support through real-time communication with customers

  • Helping businesses understand their customers better by analyzing data from various channels

If you want to learn more about how the Digital Thread could impact your organization, chat with one of our experts!