For all Windchill users, maintaining your Windchill system isn’t just about avoiding headaches—it’s about ensuring your workdays flow as smoothly as your designs. Here’s a roadmap to a healthy Windchill environment, based on vital actions you can take today.

1. A Quick Health Check-Up of Your System

Imagine your Windchill system as a hardworking heart in your organization. To keep it beating strong, regularly peek into:

As a site admin, keeping an eye on these metrics is key to preemptive maintenance.

2. Dive into Server Logs

If you’re up for a bit of investigative work, scan through your server logs. This may include:

Understanding these logs is like reading the tea leaves for your system’s health.

3. Disk Space & Back-Up

Aim to keep at least 15% of your server drive-free. Think of it as keeping your workspace tidy for efficiency. And, don’t forget to monitor the storage available for backups – your safety net needs to be ready at all times.

4. Matching Users with Licenses

Are you aware of how many people access Windchill and if you have the licenses to cover them? Regularly review the following to avoid legal trouble with software manufacturers:

Aligning your user count with your license agreement is a fundamental compliance matter.

5. Clean Up Log Files

Low disk space can lead to performance issues. If your log files are growing:

Old log files can often be archived or deleted to free up space.

6. Clean Up Unreferenced Files

Lastly, clean up the unreferenced files in your file vaults. This process removes orphan files that consume valuable space. Refer to Windchill Help for detailed instructions, but remember:

BEWARE! Once these files are deleted, they’re gone forever.

Adopting these six steps in your regular Windchill system check-up can drastically improve your system’s health and performance. Stay proactive to keep the cogs of your Windchill system— and therefore your production—running without a glitch.

If you are looking to check in on your Windchill system, but are unsure where to get started, you can contact one of our experts to learn more.

The majority of businesses aspire to achieve sustainability but often lack clarity on where to begin. Many perceive adopting sustainable practices as a daunting task, believing it necessitates a complete overhaul of their production processes to make a significant impact. However, let me assure you that this is not the case.

So, where should you start your journey towards creating more sustainable product design and manufacturing processes?

To genuinely embrace sustainability, focus on making design decisions at the outset. Designing for repair, reducing material usage, refurbishment, remanufacturing, recovery, reuse, and recycling is crucial. It requires a holistic approach that considers a product’s environmental impact throughout its lifecycle.

Over 80% of a product’s environmental impact stems from design decisions made early on.

Here are three ways design changes can drive sustainability:

Sustainability in Design for Dematerialization

Dematerialization, or material usage reduction, emerges as a crucial strategy for sustainability, aiming to reduce material consumption and weight without sacrificing strength and durability. Leveraging cutting-edge technologies like Generative Design, engineers can optimize designs to use only the necessary amount of material, tailored to specific loads and constraints of each application.

Creo Simulation Live offers a seamless platform for quickly assessing how different materials or reduced material usage affect design performance, enabling adjustments earlier in the design process.

Moreover, with solutions like Creo AMX, designers leverage additive manufacturing capabilities to build structures in the most efficient direction, generating automated supports, and showcasing the potential of lattice structures.

These innovations not only allow for a material reduction but pave the way for lighter, more sustainable products that maintain the required level of performance. As we continue to prioritize dematerialization in manufacturing, we edge closer to a future where sustainability and efficiency are seamlessly integrated into every aspect of product development.

Sustainability in Design for Waste Reduction

Designing for manufacturability and minimizing material waste, such as through minimal stock allowance, ensures efficient use of resources from the outset. By leveraging die casting for near-net shape production throughout the manufacturing process, material waste is significantly reduced to maximize material utilization and minimize scrap generation.

Additionally, utilizing numerically controlled (NC) strategies optimized for fast machining and lower energy consumption, such as high-speed machining (HSM) roughing and finishing, contributes to waste reduction and energy efficiency.

Moreover, designing for ease of service and assembly extends product lifespan and reduces the demand for new products. While some parts of a product may wear faster than others, creating products for easy disassembly eliminates waste because you do not have to throw away the entire product to extend the lifespan.

Accurate documentation of assembly and disassembly instructions empowers users to maintain and repair products, minimizing waste and promoting a more sustainable approach to product lifecycle management.

Sustainability in Design for Energy Efficiency

Engineers globally actively address questions such as, “Can we reduce noise and unneeded energy consumption in design?” and “Can we make our design more thermally efficient?” to pave the way for eco-friendly innovation.

Their goal is to pinpoint areas where energy is wasted, but don’t have the most efficient tools to accomplish that task. Modal analysis and thermal analysis enable more streamlined and environmentally conscious designs. Additionally, tools like Creo Flow Analysis optimizes flow efficiency to ensure that products operate with maximum efficiency, minimizing energy requirements without sacrificing performance.

Furthermore, selecting materials that demand less energy to manufacture and recycle adds another layer of sustainability to the design process and reduces the overall environmental impact from production to end-of-life disposal. Through these proactive measures, energy-efficient product design becomes a tangible pathway towards a more sustainable future.

Sustainable Design Solutions

Our suite of Creo design tools supports sustainable practices:

Designing for sustainability benefits both the environment and businesses. Companies can significantly reduce their environmental footprint by considering dematerialization, disassembly, and behavioral modeling.

By partnering with EAC for solution identification and utilizing PTC’s comprehensive Creo design tools, companies can pave the way for a sustainable future while improving their bottom line. Let’s talk about how EAC can help you identify solutions to help your company embrace sustainable design practices today!

If you’re wondering how to get effective and long-term PTC Windchill Support, look no further.

We partner with PTC and are a Top Solution Provider because our experts truly believe PTC products are the best in the industry for the Digital Thread and improving the complete product development process. Our company would like to address some of the pain points you may experience while using your Windchill PLM platform. As well as inform you about the steps we are taking to enhance your overall user experience and boost efficiency across your enterprise.

As with any complex software system, there can be a number of frustrations that users may experience when working with Windchill. Here are some common Windchill complaints that we hear in the industry:

Overall, these frustrations can make it difficult for users to work efficiently and effectively with Windchill. Read on to learn how our EAC Productivity Apps provide Windchill support for all users and make your PLM system and ThingWorx Navigate work FOR you, not against you.

Windchill Support: User Interface

We understand that the complexity of the PTC Windchill user interface can sometimes be overwhelming. Windchill’s user interface can often be cluttered and difficult to navigate. The system has a lot of options and features based on how complex an integrated product database must be. In response to this feedback, we created EAC Productivity Apps.

Our goal is to simplify and streamline the interface, making it more intuitive and user-friendly across teams and departments while keeping security high. By reducing clutter and improving navigation according to different job titles and roles, we aim to enhance your productivity and reduce the learning curve.

Quick Search App

For example, the Quick Search App provides a simplified way for users to enter a number or attribute into a single search bar to find the data results within the context of their job role. This removes the need for users to apply an understanding of how Windchill objects are related and eliminates unwanted, irrelevant data for the task at hand.

Report Viewer App

Our Report Viewer app gives individuals outside the engineering department the ability to view and run Windchill reports with ease. Within the Report Viewer app, you can easily:

Part Associations App

This app provides a “shortcut” for users (especially shop floor employees) to access critical CAD files and documentation, and it consolidates results onto a single screen. Quickly access drawings, parts, assemblies, and other documents associated with CAD and part data.

For users who are in Windchill every day, we strongly suggest seeking out adequate training and support as a first step towards solving some of these frustrations. Even the most seasoned users may find tips and tricks that can simplify their workflows on a day-to-day basis.

BoM Compare App

Pro Tip: Did you know that Windchill BoM comparisons exist in Windchill?

They do! Now with our BoM Compare App, this feature is easier to find and leverage. View a side-by-side comparison of two Windchill bills of materials and select which attributes to compare, all with the click of a button.

Streamline PTC Windchill Navigation

Easy navigation is a huge factor that plays into workflow productivity. Windchill has many menus, screens, and options, making it difficult for users to navigate the system and find the information they need. This can be especially frustrating for infrequent users who are not familiar with the system.

Our EAC Apps are purposefully designed with easier navigation in mind. Instead of constant mouse clicks and multiple new windows opening across your screens, our developers created an ideal workflow. And significantly reduces how long it takes for you to get the info you need based on your job role.

Another challenge we hear from Windchill users is how long it takes to search for and find the data they need. We acknowledge that searching and finding documentation in Windchill can take way too long and cause a lot of frustration. This is especially true for people who only need to go into Windchill once in a blue moon. EAC Apps gets users to the data or drawings they need in just a few mouse clicks.

Below is a timetable that compares the number of mouse clicks it takes in the standard Windchill interface (a user with Windchill experience and skill) versus how many it takes using our productivity apps with little to no training needed.

Support Windchill Performance and Speed

Windchill can be slow to load, especially when working with large amounts of data or performing complex operations. This can lead to delays and frustration for users who need to work quickly and efficiently.

Additionally, optimizing the platform’s performance with maintenance on the back end is critical to ensure smoother operation, faster response times, and improved overall stability.

As a start, we highly recommend checking out the infographic, “6 Ways to Check and Maintain Your Windchill System” to support a healthy Windchill environment.

If your Windchill system continuously crashes or freezes, there is a serious issue that needs attention. For additional help, our managed services team is dedicated to resolving these issues and providing you with a more efficient and seamless experience. Our managed services, EAC Alliance, takes the heavy lifting off of your system admins so they can focus on their core responsibilities.

Learn more about the EAC Alliance program for Windchill. In regards to system crashing or freezing, that does NOT have to be your “normal”. In fact, 99.5% of our Alliance customers see a 100% in Windchill uptime and over 99% in availability. And 100% of our customers say they experience a significant improvement in speed and performance.

For most apps, you don’t even have to log into Windchill at all to get the info you need quickly and securely whether you’re a finance team member in your home office, or a builder on the manufacturing shop floor using your phone or tablet.

Quick Access App

More specifically, the Quick Access App eliminates the need to go into Windchill at all. Shop floor personnel can submit a problem report, a change request, or a new variance directly within the app. The Quick Access app improves user adoption and streamlines access to critical data sets.

The Quick Access app enables team members to quickly view a product’s structure, supporting information, and digital content. It also facilitates rapid issue capture to ensure quality and speed time to market.

Help with Effective Windchill Customizations

Another pain point that has been highlighted is the limited flexibility for customization within PTC Windchill. We understand that different organizations have unique requirements, and we are committed to empowering you with the ability to tailor the platform to your specific needs.

We are actively working on expanding the customization options and offering more flexibility to adapt PTC Windchill to your workflows and processes. Each EAC App allows for ample customization based on what your team or department wants or needs! We’ll set you up for success.

The best part is, even if you upgrade your Windchill version, you don’t have to start over with custom code like you do with ThingWorx! Our apps help administrators maintain the user portal after ThingWorx Navigate upgrade releases.

Windchill Security and Task Support

Need to give Purchasers access to only specific assets? Our EAC Apps allow you to share critical data securely with those who need it based on particular permissions and settings.

Give your shop floor access to the latest drawings, and design changes with easy-to-find and digestible data without having to email busy engineering teams. By expanding access to users in multiple departments with just a few clicks supports your Windchill investment.

Task Management App

Meet the Task Management App. Task Management helps users complete multiple tasks within one window! Streamline your workflows, filter by team assignment, and finish your to-do list. This app will fuel your efficiency, user adoption, and time management.

The Task Management App was designed to enable stakeholders to review and act on assigned Windchill change tasks. It provides visibility into important open tasks and their status.

Additionally, we have a robust knowledge base, user mentoring, and tutorials to assist you in leveraging the full potential of PTC Windchill. Our training and mentoring team is always available to address your queries and provide timely assistance.

Support for Windchill Collaboration and Integration

Is your engineering team the only department accessing Windchill data? If so, your company is not maximizing your technology investment. Our experts stress the value of collaboration and integration with other tools and systems for seamless workflows and processes surrounding your current tools and technology environment.

Our intuitive role-based apps make it easy for stakeholders in other departments to get the data they need from Windchill in a matter of seconds – instead of constantly having to ask the engineering team for answers!

Each app can be tailored to a specific role in your organization. Plus our PLM Apps integrate with any 3rd party system and expand Windchill’s integration capabilities, allowing you to connect with a broader range of applications and enabling smoother collaboration across different teams and departments.

Windchill Support for BoM Reports

For example, a healthy manufacturing BoM report requires input from multiple departments including design, procurement, manufacturing, and sales, and even more stakeholders need access.

The BoM Reports App allows all departments across the enterprise to accurately see the BoM data they need in real-time in the context of their job role. Within the app, you can view lists of unreleased products, created or modified parts in real-time (Cheers to supporting the digital thread strategy!)

Windchill Support for Change Management

Furthermore, Change Management is a core operational asset that can make or break processes across the enterprise. Our Change Management App aims to automate the critical flow and hand-off of information between teams and departments.

Enable excellent project management with an app that provides graphical views of problem reports, change requests, change reports, change variances, promotion requests, and more. This app is highly customizable based on the department and role of each user for maximum efficiency.

Bonus PTC Windchill Support: Implementation & Upgrades

Without experts who have the adequate time and capacity to do so (it’s seriously a full-time job), Windchill may not always be implemented properly in a timely fashion. This leads to data inconsistencies and errors. Errors that almost all manufacturers just can’t afford to be making.

The right approach matters, especially with PLM. To mitigate risk and save your IT team from a heavy burden, check out our service offerings for advanced Windchill support including Windchill implementations, upgrades, installs, and migrations.

Why Windchill is Still Critical for Success

Your feedback and input have been invaluable in shaping the direction of our efforts to improve your experiences with the complex yet powerhouse that is Windchill. We want to assure you that we are committed to continuously enhancing the platform with EAC Apps to serve your needs better and exceed your expectations.

The amount of power and robust capabilities of Windchill is the best investment a company can make on its digital transformation journey and implementing the digital thread. Connecting your data is critical. Finding and accessing your data with user-friendly PLM apps expands Windchill usage and amplifies your Windchill investment.

EAC Apps is the practical solution for PTC Windchill support by increasing Windchill usage and user satisfaction across the enterprise.

If you have any further pain points or suggestions, we would love to hear from you. Your insights are vital in driving our ongoing improvements.

Discover more info in the EAC Apps Brochure or check out the webinar replay.

P.S. Did you hear? We released the latest version of EAC Apps 3.3.0! Check out the Compatibility Matrix and Release Notes here.