Project Manager

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

Company Overview

EAC Product Development Solutions (EAC) is a complete source for your product development needs. We provide the full suite of PTC product development software, and offer consulting, training, hardware, implementation, and engineering services to support every phase of the product development process. EAC is ready to offer our brightest ideas to ensure you enjoy the best solutions in the industry.

The Project Manager will develop the project plan, facilitate cross functional teams, identify, and manage risks of software implementation projects with internal stakeholders and external customers. They are to lead and guide the work of technical staff and serve as the voice of the customer as it relates to customer expectations and objectives. They will monitor and control the progress to assure deadlines, standards, and cost targets are met. Written and verbal communication skills are essential to project management as well as organization and leadership. Over the course of a project, the Project Manager will be accountable to adhere to the project timeline and the project scope and redirect as needed.

Department

Customer Success

Reports To

Director of Customer Success

EAC Contact

EAC HR Specialist

Location

Remote

Responsibilities

Managing and balancing multiple projects with varying project scopes, project plans and timelines with project management excellence
Creating long- and short-term project plans, including setting targets for milestones, adhering to timelines while planning resource activities related to the project plan
Delegating tasks on the project to stakeholders best positioned to complete them
Perform risk assessments to develop response strategies and mitigation plans
Establish and execute a stakeholder analysis
Establish and execute a project communication plan
Prepare project status reports by collecting, analyzing, and summarizing information and trends
Communicating with stakeholders, team members and the process / project owner what the project plans, status and risks are to maintain and meet project objectives and deliverables
Navigating through complex issues within a project and driving to the most effective decisions and outcomes to meet customer objectives
Leading as a point of contact for teams to ensure team actions remain in synergy
Monitoring and controlling the project plan, scope, and risks on the project to maintain customer expectations
Motivate and negotiate with stakeholders involved in the project to complete tasks on time
Monitor and assess the performance of yourself, project team members, or organizations, providing and documenting performance feedback to make improvements or take corrective action.
Schedule and facilitate meetings related to information technology projects and conflict resolution discussions.
Identify need for initial or supplemental project resources
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI)
Track and report project management time
Assume overall responsibility for the success of the project implementation
Other duties as assigned as company needs dictate.

Qualifications

An equivalent combination of education, training and experience will be considered.

Must have a Bachelor’s Degree in management, business, or a related field
Must have 2+ years’ professional experience in a Project Management or Improvement Project Leader role
3+ years industry knowledge or experience as a project manager in an Enterprise Software company or equivalent preferred
Must have demonstrated and/or certified in use of various Project Management models
Demonstrated and/or certification in work process improvement
Proven leadership skills: conflict resolution, active listening, motivating, developing, and directing team members as they work on the project plan and deliverables
Must have excellent communication, persuasive, interpersonal and negotiation skills
Must be able to understand the implications of new information for both current and future problem-solving and decision-making
Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to manage change and manage others through the change process
Time management skills
Ability to delegate effectively to meet the company’s objectives and goals.

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

Ability to motivate in a remote environment.

Physical Abilities

Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Light sedentary office work.
Some overnight travel required