Smart devices and connected products, like the Apple Watch, raise an interesting question, what are the implications of transforming traditional products into smart connected products?

Now that we have sensors, connectivity, big data, and analytics, customers and businesses are leveraging this value to create new opportunities – here’s how.

Remote Operations

Connected products can share their data with their users, and likewise with the manufacturer, unlocking new service opportunities.

For example, I have the Nest thermostat in my house. I can adjust the temperature on my way home from work just but using a simple app control.

For a Minnesotan like me, this is pretty awesome when you experience winters like we have.

Remote Services

From a company perspective, remote access services are very valuable as well.

For example, just like a smart thermostat, manufacturers can automatically send updates to assets. Or if maintenance is required, technicians can often save time and money by remotely connecting to devices to ensure software and hardware are performing effectively. This can avoid unnecessary service calls.

Innovative Product Designs

Another great use case is how companies can change their product design strategies.

For example, IoT enables a new design strategy known as evergreen design. The premise is that when products are operating in the field, new software features can be built and delivered to a device to extend functionality and the usable life of a product. The Tesla car illustrates this concept well. Tesla actually used an evergreen design strategy to avoid a major recall.

A few years back, there were several instances in which the battery cell of the car actually rubbed against street curbs as the car turned corners, causing fires. Instead of sending all the Tesla cars back to the dealer, or a mechanic shop, the company sent a software update that automatically raised the clearance of the car chassis where the battery was located.

Tesla’s evergreen design saved the company money, as well as customer time, and money associated with a traditional recall.

Big Data Analytics

Another big game-changer in business is the value to be had from big data. Now that products can share information throughout their product development cycle and useful life, there is, in essence, a stream of data that we can collect, analyze, and use to inform all sorts of business decisions.

Wouldn’t it be nice to know when the average daily usage of your products or product segments is in decline or incline? It could drive new product innovation timelines, customer success strategies, and new revenue from cross-sell and up-sell.

Data Collection & Analysis of Consumer behavior

The practice of using big data is not new. For example, in the retail market, companies are using purchasing behavior data to inform their business decisions.

A great example comes from 2004 when Walmart conducted a big data study on customer purchasing behaviors prior to hurricanes.

What they found was surprising. A few days prior to the forecasted hurricane, people bought a significant amount of pop-tarts. In particular, strawberry pop-tarts. On the day of the hurricane, they bought more beer. Based on this data, Walmart adjusted their stock supply in anticipation of the new demand. This use case is unique in that data was originating from people’s shopping behaviors. What is different now is that we can collect and analyze data from products as well.

Remote Monitoring

Take the case of smart sports equipment. A friend I play golf with had a sensor attachment that told her about her swing, ball placement, and field location. So, as we were playing throughout the day, she was pulling out her golf app, observing her golf swing, and adjusting performance based on that data. This is great for the user, and there are also added benefits for the manufacturing company!

For example, the tennis racket company Babolat has sensors attached to their play pure drive product, which collects data about a player’s swing, the speed of their ball, and impact location.

Product to service transformation

Babolat also provides a training service, where based on the player’s performance, Babolat will provide consulting, hitting tips, and other development programs. In this use case, big data is transforming a traditionally hardware-oriented company into a service company as well.

This brings me to my last example, which illustrates a radical change in how businesses perceive product value.

Product-as-a-Service (PaaS)

Namely, products are now carriers for potentially limitless services based on how you creatively leverage their smart and connected elements. This concept is not new.

Products-as-a-Service have been pioneered in the aerospace industry.

For example, Rolls Royce licenses out their engines to airline customers, and they charge airlines for the millage of the planes as well as services associated with repair, and maintenance.

This is generally known as power by the hour. This product as a service concept is gaining a lot of attention in the IoT market.

For example, there is a big software battle for ownership of the car segment. Google, Apple, Microsoft, and the original car makers are attempting to get a slice of the services associated with cars, such as navigation, entertainment, and safety systems. This new service focus is really interesting for product development and associated business operations.

Bottomline – products are carriers of tremendous value. Now that we have sensors, connectivity, big data, and analytics, customers and businesses can leverage this value, and create new opportunities.

IoT Intro Class

At EAC, we want to make sure you don’t miss out on any revolution with respect to potential capabilities that you can add to your products- while we also realize the importance of basing your IoT initiatives around your mission statement. That’s why we created what we call our IoT Development Workshop.

We have made it our mission to help guide organizations like yours to explore and embrace the uncertainty of the emerging IoT market.

The internet of things (IoT) is a business and technology revolution. It not only enables the connection and communication with ‘things’ but allows us to manage them.

It allows our organizations to do preventative and predictive maintenance on ‘things’, do guided service on ‘things’, and create digital twins of ‘things’. It enables us to improve operational efficiency, significantly reduce downtime, and to develop new revenue streams.

What makes up the ‘Internet’ in IoT?

The internet is composed of two separate communities; the internet of people and the internet of things or IoT.

The Internet of People

First, let’s break down what we mean by ‘the internet of people.’

The internet of people has grown organically over the past 20 years and has evolved into becoming an interconnected network of billions of people. That’s right, billions. Its primary purpose is to connect people, collate information, and enable people-to-people interaction.

The internet of people allows people to connect by becoming a clearinghouse of information. People post information available to other people, generating a great deal of information that is being pumped into the cloud.

The Internet of Things – IoT

The internet of things has been growing organically for the past 10 years and has the potential to become much larger than the internet of people. Its primary purpose is to connect machines, people, and data.

The IoT also enables people-to-machine and machine-to-machine interactions. In the Internet of Things, things are pumping data into the cloud so products can be monitored, controlled, optimized, and automated. During this process, information and data are streaming into the cloud from both people and things.

Combining the internet of people and things

This leads us to the internet. As mentioned earlier, the internet is the combination of internets of people and things into one integrated network. (Of course, they never were really separate, but it helps to think of them that way to facilitate the study of IoT).

Why are businesses investing in IoT?

The market for IoT is huge! Today there are over 20 billion connected devices, and that number is growing at an incredible pace. With connected devices comes a tremendous upside opportunity for IoT investments.

Through 2020, estimates are as high as 1.6 Trillion dollars! In fact, McKinsy has determined that the economic impact of IoT will top 11 Trillion dollars by 2025! The reason companies are starting to make such big investments in IoT is because so much value can be created.

How the Internet of Things is impacting product value

The internet of things isn’t about the internet – it’s all about the things. The things are what’s changing. The trend of smart connected things is really accelerating now that there’s a computer of sorts inside just about everything! 

Today, according to the US government Census Bureau, there are about seven billion people on the planet Earth. About one-third of these people are connected to the internet with smartphones, tablets, and computers- yet in 2010 we hit an important milestone where there were more things connected to the internet than there were people on Earth This suggests these connected ‘things’ aren’t just smartphones, tablets, and computers anymore – they are fitness bands, thermostats, vehicles and more! This is where real innovation is happening.

Today, almost everything we have around us is capable of connecting. I’m talking about buildings, appliances, machinery, farms, hospitals, cities – all kinds of things. Now there’s a massive investment that is feeding this rapid expansion of the smart connected products – the internet of things solutions market. The IoT solutions market includes the smart connected things, the connectivity services, the software platforms and applications, the security, the analytics, and really everything related to smart connected products.

IoT Development Workshop

At EAC, we want to make sure you don’t miss out on any revolution with respect to potential capabilities that you can add to your products- while we also realize the importance of basing your IoT initiatives around your mission statement. That’s why we created what we call our IoT Development Workshop.

We have made it our mission to help guide organizations like yours to explore and embrace the uncertainty of the emerging IoT market.

System integration is much easier than you might think; here’s why.

The idea of linking business systems and consolidating data, also known as system and data integration, has become a major initiative for many companies – but most organizations have no idea where to start. Why? It’s an overwhelming topic! Organizations operate using any number of complex business systems. The idea of connecting everything seems hard. 

We live in world that is continually being transformed by data, yet much of the data we capture is held captive in disconnected enterprise systems that often include ERP, CRM, PLM, PDM, ALM, and QMS systems to name a few. This article explains why it is much easier to successfully integrate data and systems than you think.

What is system integration and how does it work?

System integration involves linking together component subsystems ensuring those separate, specialized business systems function as a coordinated whole. You might think of system integration a way to aggregate business subsystems so all systems within a business environment cooperate together as one.

The importance of system integration

When all enterprise systems work together as one, an organization is able to obtain new levels of role-based productivity and company-wide collaboration.

By combining disparate systems that operate with their own distinct data sets, an organization can improve product quality and performance, reduce operational costs, improve response times, and increase overall value to customers. We’ve watched our customers recognize exponential returns as more systems and users come together. It’s much easier to combine and integrate systems and data than you might think and let’s talk about why.

System integration solutions exist!

The problem with integrating systems/data is not a lack of technology – great system integration solutions exist! In fact, there are numerous connectivity tools and software applications available on the market today, that can simplify and speed up system integration. Many of these connectivity tools work in real-time, between data warehouses, software applications, IoT platforms and more!

Connectivity tools, such as applications and system plugins, enable organizations to easily create an environment of integrated data and information. These environments help manage the business itself and automate many tedious back-office functions related to technology, services, and human resources.

Take product lifecycle management applications (PLM apps) for example.

PLM applications connect all system data (from systems such as ERP, CRM, PLM, PDM, ALM, QMS, & more) and easily transform that data into a single interface with instant visualization. This allows someone from purchasing to instantly access materials, inventory and any other information they might need – without disrupting certain system operators. Furthermore, chances are that a partner from one of your current enterprise systems already is or has a system integration expert that can help you integrate your enterprise systems. (but in the case that you don’t, our company EAC Product Development solutions is capable and happy to help – it is one of many areas that we specialize)

Systems Integration tools are easy to implement

Today many enterprise system platforms can multiplex the reach of information and functionality that you already have on your business and make it reachable.

The steady shift of business systems into web-based connected architectures has made it easier than ever to connect enterprise systems! As a matter of fact, enterprise systems that you’re already using are likely to already have built-in application program interface (API) capabilities.

These built in API capabilities allow applications to talk to each other, while specifying how software components should interact. It boils down to this; get the right software to leverage your system’s API capabilities and you’re on your way to integrate business systems.

System data integration platforms can be affordable

Not only are there many integration applications and tools available on market today, but many of these connectivity solutions are becoming more and more affordable.

One of the greatest benefits of system integration solutions is that they oftentimes cost only a fraction of what it would cost to implement an entirely new enterprise system to do something! And the benefits quickly outweigh the costs when your productivity levels spike!

Integration applications are easy to use:

It’s now easier and less risky than ever to use data integration tools. In fact, many integration applications are designed with the user in mind.

Today many system data integration applications incorporate extremely easy-to-use, ready out-of-the-box features and capabilities! A great example is a tool like ThingWorx, PTC Navigate, or EAC Productivity Apps. These tools are designed to quickly provide integrated access to timely relevant information.

So, what are you waiting for? It’s time to make the most out of your enterprise system data by integrating your systems.

Need help getting started? That’s what EAC Product Development Solutions is here for. It’s our job to make your system integration smooth, easy, and effortless. Let’s talk about the next steps. We would love to help you find a system integration solution that fits your organizational needs. Fill out the form to have someone from EAC contact you about integrating all of your systems, once and for all!

Our world is rapidly becoming a place where big data reigns supreme. Just like a king!

Product lifecycle management is an all-encompassing technology solution for integrating and managing all types of data inherent in the design, development, production, support, maintenance and final disposal of manufactured goods and product offerings.

The ultimate goal of product lifecycle management is to accelerate the entire cycle of product development and improve business efficiency and profitability. In its most basic sense, PLM software is a collaboration tool that facilitates organizations to manage their product information across a wide spectrum of internal and external business processes and functions.

PLM is an integrated system that facilitates the collection, sharing and management of crucial data – a broad-based approach that governs the development of a product right from the idea conception to the ultimate disposal.

One System for Everything: Product Lifecycle Management

The product lifecycle management is a business process management tool that serves as a repository for every teeny little bit of information that might affect a product offering. It is essentially the first place where all product information comes together from different stages of production – be it supply chain, production, procurement or marketing. By consolidating diverse systems in an organization, PLM helps create a coherent data structure to develop, manufacture and retire products.

One of the most compelling benefits of the product lifecycle management approach is to empower businesses to make smart, timely and information-driven decisions at each stage in the overall product lifecycle. Of course, your product development process is unique to your company and a one-fits-all PLM approach might not work for you.

However, like most businesses, your company also depends on the quality of data that is available to make critical decisions on a day-to-day basis. PLM offers a unified, collective intelligence that helps improve the strategic decision-making process, define processes and workflows, eliminate process bottlenecks and accelerate the overall product development process.

Get the benefits that PLM has promised for years

The cradle-to-grave approach of product lifecycle management offers many benefits for companies seeking more efficient, profitable product development, and management solutions.

In the present scenario, PLM has emerged as a single vital source for managing the different aspects of product management throughout the production, development and retirement processes.

It is no secret that faster product development and shorter lead times to market have become the key to marketplace competitiveness and success. With PLM solutions, the product can be developed and finished faster. As a powerful enabling technology platform, PLM applications help integrate people, processes, business systems, and of course data to streamline the product information spinal column for your company.

The innovative technology of PLM enables your business to reduce production and material costs through prototyping, waste reduction and savings through the full integration of engineering processes and workflows. This naturally leads to enhance production efficiency and increased productivity. The robust data analytics tools, such as visual analytics of a PLM application simplify the overall processes, workflows, communications and information flows throughout the production cycle.

It leverages the full potential of integrated business systems and functions across the company, from supply chain to production and from compliance to financial divisions. Product life cycle management solutions ensure more transparency in policy disclosure and the organizational decision-making process.

Acting as a line of a message between owners, managers, suppliers, employees and customers, PLM aids open communication and conversation amongst the various stakeholders. This helps you identify and understand what works and what does not work for your company.

What to look for when purchasing PLM software

When people purchase PLM systems, they essentially invest in technology which provides a wealth of ease and convenience given that the systems are extremely complicated. This is a core reason users often find it difficult to navigate these systems, let alone make full use of all the features it offers them.

When selecting a particular PLM solution for your business, it is important to ensure that it is easy to use, navigate and apply in the various stages of the production cycle.

Another feature to consider is the ability of the PLM software to integrate with and complement readily with the systems and processes already in place at your organization.

The PLM application that you procure from a vendor must come with certain features such as BOM (Bill of Materials) management, reporting and analytics, quality management, change management and product data management.

While these elements help in the overall coordination, tracking, control and management of the various workflows involved in the production, the best PLM software should also offer functionally enabling deeper supplier collaboration, flexibility and accessibility, speed of implementation, environmental compliance and support for existing organizational systems.

PLM Applications for any PLM system

So what are we suggesting? Our solution to an easier way for everyone in your organization (not expert PLM users) to use Windchill and find product data is our EAC Productivity Apps. You can learn more about our EAC Apps on our website.

EAC Product Development Solutions introduces the powerful EAC productivity applications that make it easier for you to view, understand and manage product data.

With one single, simple and powerful interface, you can make better, faster and more effective decisions at your company. Our PLM system applications are compatible with product lifecycle management systems, thereby offering an integrated technology platform for multiple enterprise systems including ALM, MRP, ERP, SLM, CRM, Accounting, and PLM (Windchill). The cookie-cutter PLM solutions by most vendors tend to be overly complicated which inhibit your ability to consolidate task workflows and streamline production processes within your organization.

Our PLM apps work as a connectivity tool, to transform the entire PLM experience. They facilitate user experiences by allowing them to perform functions without prior training, making the PLM interface easy to work with. EAC Productivity Applications provide an added advantage of connecting with a PLM system and altering the user interface, making PLM easy to understand. They have the capability to pool data from many enterprise systems and put it on one screen.

Our goal is to give power to the manufacturers.

We have successfully eliminated the common PLM system bottlenecks and complications by coming up with our own PLM solutions that reduce the bare bones you might experience in run-of-the-mill PLM software and applications available in the market. Our PLM applications were developed to offer you a perfect user experience by improving accessibility to critical data.

With our top of the line PLM apps, everyone can use the system with relative ease and businesses can fully tap into the large PLM investment they were initially promised.

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The future of digital transformation is happening now, and it is driving the future of all industries. This article highlights just about everything you need to know about the impacts and trends involving digital transformation.

No matter where your company resides on its digital journey – or even if you have yet to start with digital transformation, this article is just for you.

What is Digital Transformation?

Digital transformation refers to the concept of applying innovative uses of digital technology to solve traditional business problems.

For example, in a narrower sense digital transformation might refer to a simple concept such as ‘going paperless’. Yet, on a larger scale, it might refer to ‘achieving digital business maturity’.

Digital solutions not only enable organizations to achieve new levels of efficiency through automation, but they also open doors for creativity and innovation (rather than simply enhancing and supporting traditional methods).

Although applying the use of digital technology to solve traditional problems can offer numerous business advantages, many organizations have yet to begin the journey with digital transformation.

Digital Innovation: Where to Start?

With numerous applications, methods, and strategies, it can be difficult to know where to even start with digital transformation!

If this is the case with your organization, – don’t worry, you’re not alone.

According to a research study performed by Accenture and the World Economic Forum, 80% of executives stated they were completely convinced ‘digital’ advancements would fundamentally change and transform their industry within the next 5 years!

That’s right. Eighty percent! … And they’re not wrong at all!

In fact, digital technology has not only already begun to transform industries, but it has also started to transform the way the world experiences products. Despite the ability to recognize the effects that digital processes will bring, only 17% of the studied executives stated they had a strategy in place to address the challenge of digital transformation.

This left a shocking 87% to admit they had no current digital strategy in place whatsoever! This is exactly why, if you have not yet started your digital transformation journey, it’s important to realize A) It’s not too late and B) You are not alone. There is no better time to start than now!

Organizations are realizing the significant impacts that the digital transformation era brings and how it’s going to drastically change just about everything when it comes to the way we do business.

The Impact of Digital Transformation

The process of digital transformation is creating entirely new ways of doing business. It has begun to create new experiences for customers while adding entirely redefined value propositions for mature product segments.

This era of digital transformation has started to impact and define what products are and what they mean to businesses and consumers.

Product perceptions are changing

Digital trends have also started to influence purchase decisions and sales processes. As the digital world has advanced, the average consumer is making purchase decisions with a Product as a Service (PaaS) mindset.

This means the rise of digital transformation has driven consumers to be sold by the outcome of the product – the recurring value. Manufacturers can address this shift in the market demand archetype by embracing three technology categories – Internet of Things (IoT), analytics, and mobile.

The future and advancement of technology is happening now

Established power plays and industry lines are beginning to blur. You cannot wait until some time in the near future to start your digital journey.

If your organization is going to succeed going forward, you won’t want to be left behind in this new industrial revolution, or you will fail.

Whether or not you’ve noticed if your industry has been affected yet, the key message is the effect of these disruptive technologies doesn’t discriminate one sector or industry. Every industry will see a major impact due to these digital technology advancements… And it is happening right now.

‘Business as usual’ is no longer an option. Organizations must adapt in order to survive.

The future of Digital Transformation: Smart, Connected Products

Digital transformation is reinventing products. Products from cars, to jet engines, to pumps, to heavy equipment, to medication, and more!

Machines, assets, and devices are starting to communicate, learn, and react to newly accessible context as they exchange and leverage data from sensors.

We are talking about the area of ‘living products’ – meaning transformative products that are responsive, collaborative, reactive, and responsible. Whether products are B2B or B2C, there will be a totally different process in the way we think about how our customers are using our products in the near future.

The future is now. Don’t let the opportunity slip away.

The first step in your digital transformation journey should be a strategic one. Understand where you are, where you want to be according to your current framework or understanding, and where you’d like to be as you embrace future technology and evolve with changing markets and new opportunities.

EAC Product Development Solutions would like to help you begin your transformation. We provide the people, technology, and services to make any transformation successful. The first step should be a Product Development System Assessment (PDSA). This will help you understand the opportunity that lies in front of you. Request more information on the PDSA today and start taking your digital transformation seriously.