The future of digital transformation is happening now, and it is driving the future of all industries. This article highlights just about everything you need to know about the impacts and trends involving digital transformation.
No matter where your company resides on its digital journey – or even if you have yet to start with digital transformation, this article is just for you.
What is Digital Transformation?
Digital transformation refers to the concept of applying innovative uses of digital technology to solve traditional business problems.
For example, in a narrower sense digital transformation might refer to a simple concept such as ‘going paperless’. Yet, on a larger scale, it might refer to ‘achieving digital business maturity’.
Digital solutions not only enable organizations to achieve new levels of efficiency through automation, but they also open doors for creativity and innovation (rather than simply enhancing and supporting traditional methods).
Although applying the use of digital technology to solve traditional problems can offer numerous business advantages, many organizations have yet to begin the journey with digital transformation.
Digital Innovation: Where to Start?
With numerous applications, methods, and strategies, it can be difficult to know where to even start with digital transformation!
If this is the case with your organization, – don’t worry, you’re not alone.
According to a research study performed by Accenture and the World Economic Forum, 80% of executives stated they were completely convinced ‘digital’ advancements would fundamentally change and transform their industry within the next 5 years!
That’s right. Eighty percent! … And they’re not wrong at all!
In fact, digital technology has not only already begun to transform industries, but it has also started to transform the way the world experiences products. Despite the ability to recognize the effects that digital processes will bring, only 17% of the studied executives stated they had a strategy in place to address the challenge of digital transformation.
This left a shocking 87% to admit they had no current digital strategy in place whatsoever! This is exactly why, if you have not yet started your digital transformation journey, it’s important to realize A) It’s not too late and B) You are not alone. There is no better time to start than now!
Organizations are realizing the significant impacts that the digital transformation era brings and how it’s going to drastically change just about everything when it comes to the way we do business.
The Impact of Digital Transformation
The process of digital transformation is creating entirely new ways of doing business. It has begun to create new experiences for customers while adding entirely redefined value propositions for mature product segments.
This era of digital transformation has started to impact and define what products are and what they mean to businesses and consumers.
Product perceptions are changing
Digital trends have also started to influence purchase decisions and sales processes. As the digital world has advanced, the average consumer is making purchase decisions with a Product as a Service (PaaS) mindset.
This means the rise of digital transformation has driven consumers to be sold by the outcome of the product – the recurring value. Manufacturers can address this shift in the market demand archetype by embracing three technology categories – Internet of Things (IoT), analytics, and mobile.
The future and advancement of technology is happening now
Established power plays and industry lines are beginning to blur. You cannot wait until some time in the near future to start your digital journey.
If your organization is going to succeed going forward, you won’t want to be left behind in this new industrial revolution, or you will fail.
Whether or not you’ve noticed if your industry has been affected yet, the key message is the effect of these disruptive technologies doesn’t discriminate one sector or industry. Every industry will see a major impact due to these digital technology advancements… And it is happening right now.
‘Business as usual’ is no longer an option. Organizations must adapt in order to survive.
The future of Digital Transformation: Smart, Connected Products
Digital transformation is reinventing products. Products from cars, to jet engines, to pumps, to heavy equipment, to medication, and more!
Machines, assets, and devices are starting to communicate, learn, and react to newly accessible context as they exchange and leverage data from sensors.
We are talking about the area of ‘living products’ – meaning transformative products that are responsive, collaborative, reactive, and responsible. Whether products are B2B or B2C, there will be a totally different process in the way we think about how our customers are using our products in the near future.
The future is now. Don’t let the opportunity slip away.
The first step in your digital transformation journey should be a strategic one. Understand where you are, where you want to be according to your current framework or understanding, and where you’d like to be as you embrace future technology and evolve with changing markets and new opportunities.
EAC Product Development Solutions would like to help you begin your transformation. We provide the people, technology, and services to make any transformation successful. The first step should be a Product Development System Assessment (PDSA). This will help you understand the opportunity that lies in front of you. Request more information on the PDSA today and start taking your digital transformation seriously.
Our Product Development System Assessment will help you start your digital transformation journey
You’re likely to have experience with Bill of Materials (BoMs) if the nature of your business has anything to do with product development.
Let’s talk about why bill of materials are so important, how BoMs impact business, and the best BoM management practices. Or check out another helpful article on BoM management, “How BoM Management plays a role in your PLM processes“.
The importance of bill of materials
BoMs define products as they are designed (CAD or engineering bill of materials), as they are ordered (sales bill of materials), as they are built (manufacturing bill of materials), and as they are maintained (service bill of materials).
They incorporate product information from design and engineering, document control, operations, manufacturing, purchasing, contract manufacturers, and more. Bill of materials influence inventory levels, material purchases, shop floor assemblies, and so much more.
In fact, departments often rely on BOM records to get the job done right. Whether you realize it or not, your BoMs drive and affect your businesses’ operational success. This is why it is so important that your organization creates and manages well-organized, correct and up-to-date bill of materials.
BoM information accuracy and why it matters
BoMs require complete and accurate information, in order to successfully benefit design, manufacturing, sales and service building quality products.
The accuracy of BOMs influences an organization’s ability to make well-rounded product development decisions. These decisions fundamentally impact the efforts organizations peruse to generate a product in the most efficient, cost-effective way.
Oftentimes creating BOMs requires input from design, procurement, manufacturing, and sales. Using manual methods to collect and enter items on various BoMs increases the risk of producing inaccurate, out-of-date, or even possibly duplicate BoM versions.
Furthermore, if departments produce products based on incorrect or inaccurate bills of materials, delays to market can occur. This can not only be very costly for an organization, but it oftentimes impacts an entire supply chain.
Inaccurate bills of materials are one of the costliest errors engineering companies can make. In order to avoid the risks of inaccurate BoMs, many organizations have started to reevaluate the way they create, manage, and share product information.
BoM management processes
Bills of materials (such as eBoMs, sBOMs, mBoMs) are most-likely part of your product development process. That being said, what are your current processes for managing those BoMs?
How do you share, collaborate, and ensure the accuracy of your organizations’ bills of materials? Do you find it difficult to manage the differences between them and keep the data consistent across eBOM (engineering bill of materials) and mBoMs (manufacturing bill of materials)?
Odds are if you have yet to implement technology solutions to manage your bills of materials, your methods for BoM management most likely involve spreadsheets, emails, rekeying information, and multiple other systems of communication.
If this is the case, don’t worry – you’re not alone. Studies show nearly 50% of product development companies still use spreadsheets (or sometimes even nothing at all) to manage complex bill of materials!
Despite the big workload that BoM management represents, many organizations are still comparing bills of materials in excel spreadsheets or by opening separate BoMs and manually connecting the dots. This management approach is not only tiring, but it also increases risks of human error and mistakes, especially if the bills of materials are very long.
In fact, is not unusual to find one giant excel spreadsheet on top of information managed by PLM (product lifecycle management), ERP (enterprise resource planning), CRM (customer relationship management) and other databases. Why is that? The information required to assemble bill of material documents tends to reside within separate, disconnected enterprise systems.
It’s time to change that.
Connecting business systems and information
In a world of complex, role and department-specific enterprise systems, productivity can seem quite limited. But the truth is, with the help of technology, businesses no longer need to operate this way. Collaborative solutions exist, and they really are as simple to implement as they, well… should be.
System integration tools (such as applications) change the way organizations create, manage, and share product information- without even having to upgrade or change current enterprise systems.
Using system API connections, applications can pull data from disconnected enterprise systems and consolidate it into centralized dashboard display windows. In fact, many integration applications are even ready to go straight out-of-the-box (yes, this means they require absolutely no special configurations or complicated implementation at all).
For instance, productivity apps offer simple, role-based access to data and other enterprise systems making it easier for stakeholders to view and understand consolidated product information and data. What makes simple applications that integrate enterprise data even better is the fact that most of these system collaboration tools are even affordable.
With a single view to into multiple enterprise systems (such as ALM, MRP, ERP, SLM, CRM, Accounting, and PLM) you can be sure that users have access to the latest and most accurate product information when they need it, and how they need it. There’s really no catch. Productivity apps really are solutions that are; easy, affordable, and that solve the complexity of dealing with multiple disconnected enterprise systems.
Effective BoM management & bill of materials software
Parallel to system integration apps that can pull and consolidate enterprise data, BoM applications can also automatically consolidate real-time data across enterprise systems.
This means organizations can enable real-time BoM collaboration – and that is a game changer.
Real-time BoM collaboration empowers users with capabilities to collaborate and work together creating a bill, sharing BoMs and associated data, and even preview CAD drawings and images. It also opens up the ability to simultaneously edit manufacturing bill of materials, while completely avoiding duplicate and inaccurate documents. This enables users to get a virtual ‘live view’ of data.
Users are able to maintain and manage all associated product documentation such as part datasheets, materials required, CAD drawings and files, as well as anything else that is needed to manufacture a product all in one centralized location. This reassures one sole accurate and revision-controlled bill of material for a product.
This is exactly why it is so important to establish systems and methods that enable all departments within your product development process to be able to share, collaborate, and ensure the accuracy of your bills of materials.
A simple bill of materials software
Our experts at EAC Product Development Solutions recognized the need for better BoM management within many organizations- That’s why we created our bill of materials software application, BoM Reports.
Our BoM Reports PLM application is essentially an out-of-the-box PLM system plugin. It’s easy to use, simple to integrate, and an extremely affordable for any organization.
We designed our Bill of Materials Reports application with the intention of making manufacturing bill of materials and engineering bill of materials management ‘easy’ for organizations of all sizes. Meaning- our bill of materials software can even work for small businesses!
Our BoM Reports app delivers access to your accurate bill of materials database while it provides visual representations, cost rollup for materials, and detailed informational listings of items within bill of materials.
We guarantee our BoM Reports application will enhance your bill of materials management. In fact, it has changed the way many of our customers do business.
Our EAC Productivity app enables purchasers to see product cost roll-ups during design, so they can hit cost targets. It allows project managers to see the highest level status and availability of constituent parts so they can keep projects on time and budget. It helps fabricators see what version of parts go into the build so they can prevent scrap and rework- and SO much more!
We’re excited about how our organization is enhancing product development and we would love to share more information with you about how our EAC productivity apps really work.
If you would like more information about apps that could work for your business insert your information below. We promise not to fill up your inbox with overloads of information, we simply want to share tips, tricks, and tools that will help your organization succeed.
Modernized service strategies combine enterprise IT, ‘smart’ technology, and information.
Manufactures are expected to be more demand oriented, data driven, and technologically focused. This means focusing on the customer, using the data collected from many different areas, and digitally executing strategies using platform technologies.
Many companies today are focusing on the current stage of achieving field service excellence. This tends to be an easier, stand-alone area to focus on as it incorporates vast amounts of technology available to help and support them.
The next stage deals with moving towards connected service platforms which oftentimes involve an integration of smart, connected products. This is when companies will start to deal with how to capture data, leverage the insights, and turn it into actionable results for various stakeholders throughout the organization.
The last stage deals with achieving servitization optimization. Servitization is an important concept because it holds the potential to transform how products are delivered and monetized. This is really the movement towards product service systems and products-in-use value.
Ultimately, providing access to product and parts information is a crucial step in on the path to successful profitable growth.
Technology is fueling service transformation for many organizations.
For instance, here’s how ‘service’ has begun to transform with the help of new technologies:
- Cloud technologies have enabled greater access to service parts visibility and information.
- Mobile technology has put information in the hands of service technicians, at the right time.
- Big data analytics now capture asset and product information, enabling enhanced service quality with better first-time fix rates.
- And social technology has allowed engineers, service, and customer support to collaborate.
These cloud, mobile, social, and big data analytics technologies have enabled manufacturers to transition from systems to service, from information to innovation.
Our team is prepared to help you achieve field service excellence. Our Product Development Information Services team is experienced in the architecture, implementation and support of a technology portfolio making service excellence a reality for many of our customers.
By now, I’m sure you’ve heard the buzz about IoT (the Internet of Things).
‘Start improving the way you do business’, ‘connect with technology’, ‘responsive solutions’, ‘amazing results’.
It’s safe to say that the internet of things along with smart connected enterprises have easily become technology’s theme of the year.
Businesses everywhere have started to look at how they can make more money by inserting this “IoT” thing into their business processes.
The truth behind your success and IoT:
No matter where your journey begins with IoT, it’s essential to recognize good business models rely on technological processes, but technology on its own is not enough.
When it comes to IoT and connected business model innovations, if you don’t have a solid business case, you’re not going to have success.
A connected strategy is about business and business transformation. It’s not just about the technology, it’s about using technology as an enabler.
It’s important to realize there is no value in your IoT platform alone. The real value for you, the success of your business case, lies within your application.
The future is smart and connected.
Whether you choose to build connected solutions into existing products, enter new markets, change your business model, or connect your manufacturing floor; you need to be ready.
Transforming the way you connect with your products, organization, and customers all starts with smart connected design and the right Internet of Things (IoT) platform. The right platform allows you to connect and scale your business.
This is exactly what our company specializes in, in fact we have even created a dedicated connect services team to design and implement custom connected strategies for any organization.
Being able to monitor a product from design into manufacturing, throughout its complete lifecycle makes it possible to improve product quality, increase production, reduce costs, and even predict failures.
Building a smart connected strategy that works for you:
Integrating company initiatives with the Internet of Things needs a strategy, this is what we are here for.
Our connect services team works with your organization to deliver workshops, prescribe technology solutions, and create an IoT strategy that coincides with your company initiatives.
We want to help you define a strategy that makes a connection between your products and operations that already exist within your company and the smart, connected world that we live in today.
We tend to operate our businesses like we’re playing a game of telephone…and it’s costing us all money.
You don’t have to be a genius to know that within many companies’ sales, marketing, and R&D teams serve separate functions. With different goals, targets and initiatives these teams tend to collaborate among themselves using the same system of record.
For example, within the same company, a department may rely on Product Lifecycle Management (PLM) systems while others may depend on Enterprise Resource Planning (ERP), Manufacturing Execution System data (MES), and Quality Management Systems (QMS).
Marketing, Management, Purchasing, Engineering, Technical Publications and manufacturing all need to operate off product designs and Bill of Materials (BOM), but while doing so people are likely to interrupt engineering to get information.
With this information they ask different questions, have different intentions, and speak different departmental languages.
The reality is; this inaccessible data is about the same product that happens to be housed in a system you can’t normally access.
By resorting to these misaligned processes, we end up operating on data without its entire context, therefore we lose productivity to requests for data and the switching costs of changing tasks.
Besides, these interruptions are generally counterproductive, especially when you’re working on one task and you’re interrupted regarding a completely different topic.
Without a single means to bridge these systems, your company is missing out on valuable information, time savings, and productivity.
We live in a world where siloed departmental communication doesn’t need to be the norm, after all technology is just about everywhere!
By integrating your critical data into a centralized location, your organization will increase visibility, and achieve better, more informed business decisions.
With technology that exists today, your separate departments can pull data from multiple systems into easy role-based dashboards, providing greater visibility and enhanced analysis.
The result is a rapid way for your team to get data from the vast data pool within your organization, and access it in an easy to consume space.
One of the ways we transform the way companies design, manufacture, connect, and service their products is by value stream mapping ‘Product Development Systems’ and looking for ways to ensure people have access to the information they need when they need it.
Tools like Thingworx Navigate, for companies invested in PTC’s Windchill solution, or the standard Thingworx platform and PLM Apps for those that aren’t, are helping companies pull information from different departments, systems, vendors, etc. to make sure every role has a simplified view of the information they need, when they need it, without slowing down any other departments.
The stakes are high and, as technology is making the world ‘smaller’, competition is growing at a furious rate. Your enterprise needs to stay on-point at all times and deliver flawless service to every client on a moment’s notice.
With so many variables impacting efficiency and profitability, how can you manage the service lifecycle of your product with full confidence?
With the proper strategy, smart investment, and smart guidance you can not only keep up, but plan for the future.
The growing complexity of products in the market makes the jobs of service departments more challenging. Factors outside of a technician’s control such as unavailable parts information or delays in the supply chain can make a huge impact on profitability, client satisfaction, as well as the overall performance of your products.
New approaches to Service Lifecycle Management (SLM), along with new technology (like the internet of things) can do a great deal to streamline service operations.
Watch this on-demand webcast from PTC to learn all about industry research on the impact of the information gap at the point of service delivery and best practices to successfully meet these critical business challenges head-on.
