Connected products can share their data with their users, and likewise with the manufacturer, unlocking new service opportunities.
For example, I have the Nest thermostat in my house. I can adjust the temperature on my way home from work just but using a simple app control.
For a Minnesotan like me, this is pretty awesome when you experience winters like we have.
For example, just like a smart thermostat, manufacturers can automatically send updates to assets. Or if maintenance is required, technicians can often save time and money by remotely connecting to devices to ensure software and hardware are performing effectively. This can avoid unnecessary service calls.
Innovative Product Designs
Another great use case is how companies can change their product design strategies.
For example, IoT enables a new design strategy known as evergreen design. The premise is that when products are operating in the field, new software features can be built and delivered to a device to extend functionality and the usable life of a product. The Tesla car illustrates this concept well. Tesla actually used an evergreen design strategy to avoid a major recall.
A few years back, there were several instances in which the battery cell of the car actually rubbed against street curbs as the car turned corners, causing fires. Instead of sending all the Tesla cars back to the dealer, or a mechanic shop, the company sent a software update that automatically raised the clearance of the car chassis where the battery was located.
Tesla’s evergreen design saved the company money, as well as customer time, and money associated with a traditional recall.
Big Data Analytics
Another big game-changer in business is the value to be had from big data. Now that products can share information throughout their product development cycle and useful life, there is, in essence, a stream of data that we can collect, analyze, and use to inform all sorts of business decisions.
Wouldn’t it be nice to know when the average daily usage of your products or product segments is in decline or incline? It could drive new product innovation timelines, customer success strategies, and new revenue from cross-sell and up-sell.
Data Collection & Analysis of Consumer behavior
The practice of using big data is not new. For example, in the retail market, companies are using purchasing behavior data to inform their business decisions.
A great example comes from 2004 when Walmart conducted a big data study on customer purchasing behaviors prior to hurricanes.
What they found was surprising. A few days prior to the forecasted hurricane, people bought a significant amount of pop-tarts. In particular, strawberry pop-tarts. On the day of the hurricane, they bought more beer. Based on this data, Walmart adjusted their stock supply in anticipation of the new demand. This use case is unique in that data was originating from people’s shopping behaviors. What is different now is that we can collect and analyze data from products as well.
Take the case of smart sports equipment. A friend I play golf with had a sensor attachment that told her about her swing, ball placement, and field location. So, as we were playing throughout the day, she was pulling out her golf app, observing her golf swing, and adjusting performance based on that data. This is great for the user, and there are also added benefits for the manufacturing company!
For example, the tennis racket company Babolat has sensors attached to their play pure drive product, which collects data about a player’s swing, the speed of their ball, and impact location.
Product to service transformation
Babolat also provides a training service, where based on the player’s performance, Babolat will provide consulting, hitting tips, and other development programs. In this use case, big data is transforming a traditionally hardware-oriented company into a service company as well.
This brings me to my last example, which illustrates a radical change in how businesses perceive product value.
Namely, products are now carriers for potentially limitless services based on how you creatively leverage their smart and connected elements. This concept is not new.
For example, Rolls Royce licenses out their engines to airline customers, and they charge airlines for the millage of the planes as well as services associated with repair, and maintenance.
For example, there is a big software battle for ownership of the car segment. Google, Apple, Microsoft, and the original car makers are attempting to get a slice of the services associated with cars, such as navigation, entertainment, and safety systems. This new service focus is really interesting for product development and associated business operations.
Bottomline – products are carriers of tremendous value. Now that we have sensors, connectivity, big data, and analytics, customers and businesses can leverage this value, and create new opportunities.
IoT Intro Class
At EAC, we want to make sure you don’t miss out on any revolution with respect to potential capabilities that you can add to your products- while we also realize the importance of basing your IoT initiatives around your mission statement. That’s why we created what we call our IoT Development Workshop.
We have made it our mission to help guide organizations like yours to explore and embrace the uncertainty of the emerging IoT market.
Communicating product data across an organization is complex. Let’s talk about how to make it easier.
Different departments gather product data from a variety of systems including Product Lifecycle Management (PLM) Systems, Enterprise Resource Planning (ERP) Systems, Manufacturing Execution systems (MES), and Quality Management Systems (QMS) and more, how do we know our organizations are making the most out of all this information?
Just think about it for a second. Our systems speak different languages, AND our departments often aim for different goals.
With an estimated 90% of the world’s data created in the last two years alone (Conner, n.d.), it’s no wonder that companies are having a hard time using it all. The IDC estimates that just 0.5% of the data companies produce is ever used. It’s time to change that.
Here are 9 Ways Your Business Will Benefit From Connecting Your Data systems.
1. Increased Usability
Data experts believe that if Fortune 1,000 companies increased the amount of data they used by just 10%, they could realize over $65 million in additional net income (Marr, 2015). Not only are these numbers huge, they also help make my case about the critical importance of data usability.
The truth is – any one specialized system is often too complex for many non-specialized roles to navigate, find, and transfer the right information. This often leaves separate departments accountable for storing and sharing uncontrolled, out of date versions of product data. It’s not because they don’t WANT to use the right information. It’s because system complexity and interdepartmental gates make it hard to consistently get the right information.
So how do we make product data more usable?
A) Consolidating product data from disparate sources into one single system.
B) Give users a way to access the system using simplified role-specific dashboards.
2. Better Data Access
The most important reason your product data shouldn’t (internally anyway) be kept secret is because product data is your company’s most valuable asset.
Not everyone who needs access to specific product information hosted in your PLM system is from your engineering department, so don’t force them to go through the same vigorous Product Lifecycle system training. Don’t make them navigate an engineer’s world one click at a time.
In order to effectively use data, our departments must have ready access to it. We must make rich product information easy to accessible for a broad set of roles.
By creating an organized system that connects all of our product data, your organization will make information easily accessible to users beyond those who have created it.
Just think of the possibilities that come from connecting multiple systems and delivering information to all departments through a single window.
3. Complete Data
Imagine an entire enterprise with access to real data, at the right time, when it’s needed.
By connecting your product lifecycle management systems with your other enterprise systems, every stakeholder within your organization can impact the value flow of product data through your organization. It also equips team members to consistently drive critical decisions with the latest, most accurate information.
4. Better Insights
Better access to data = Better insights.
Your business teams can and should demand a lot of your PLM processes and solution.
A data-driven enterprise with insights into how current products and processes can be optimized can drastically improve productivity. Doing this requires teams to have access to up-to-date, accurate product data.
5. Better Decisions
Ready access to information is especially important to any company developing products.
Users without access to the system of record resort to error-prone workarounds that can result in inaccuracies, quality problems, and waste.
Decisions made from out- of- date inaccurate data threaten product quality and delay time to market.
Providing everyone in your organization with broad visibility into the system of record will drive better, more accurate decisions. This will ultimately improve quality, reduce waste, scrap, rework, and help you meet your time to market goals.
The analytical possibilities that come with connecting your data will help users across your organization make accurate product decisions throughout the entire development process.
6. Better Products
Who doesn’t want to create better products faster?
Providing your organization with universal data access will allow your company to drastically accelerate product development.
By connecting disparate systems, you will have access to real-time data allowing you to make better product decisions.
Because your decisions and actions are now driven by up-to-date information, you will achieve a higher product quality.
7. Increased Productivity
Why waste time manually reading, entering and analyzing data? It could be automatically collected, filtered, and combined.
By collecting your product data in one system and providing a simplified role-based interface, any user within your organization can access contextual, up-to-date, real-time product information anytime they need.
I guarantee your productivity will grow when your organization is able to plan earlier with manufacturing, order materials sooner with purchasing all while your engineering team is spending less time pulling reports.
8. Increased collaboration
Using a system that provides role-based data access to stakeholders throughout your organization provides every role with an ability to quickly understand the status of a part number and how the parts fit together in a design.
This will not only help mobilize and inform the work of teams throughout the organization, but it will also help maximize the success of your product development.
Giving your team the ability to extend and connect your PLM data into the rest of your enterprise will rapidly increase the overall effectiveness of your organization.
9. Real Results
The ultimate benefit your organization will achieve by connecting your data systems stems from your ability to acquire real results.
What does that mean?
Positive results have a tendency to snowball into more and more success. Results give your organization the confidence it needs to quickly deliver value. Providing access to the right information empowers a team, department, company to reach their true potential.
We want to help your company thrive. Our EAC Productivity Apps give your organization a way to connect disparate enterprise systems and easily deliver role-based dashboards to increase user confidence and productivity.
Let’s talk about ERP and PLM, the differences, the benefits and everything you need to know in order to be successful.
Our most popular blog throughout the years has been a defining article of what the differences are between ERP, MRP, and PLM. If you want a high and fast overview of the terms read our previous blog, “ERP/MRP/PLM” – or keep on reading below for a more in-depth look at ERP vs PLM.
Oftentimes organizations wonder: Do you really need both a PLM and an ERP system? Should you, or can you, use just one enterprise system to manage all of your product information? Which system is best? An ERP (enterprise resource planning) system or a PLM (product lifecycle management) system?
We hear these questions all the time.
This article breaks down the similarities as well as the differences between ERP and PLM so you can make the best and most informed decision for your specific situation.
As an organization, it is in your best interest to use technology as a competitive advantage – therefore it’s important to understand the ins and outs of both systems.
With everyone needing to get products to market faster and more efficiently, it’s good to understand that building and sustaining brand equity is just as important as speed to market.
As your company searches for technology that will give you a competitive edge, it’s crucial that you choose the right technology to serve as the foundation for your digital transformation initiatives.
This means choosing technology that will boost your innovation efforts, fulfill your operational and strategic business goals, and help you get closer to your end customers.
While your company continuously faces tough decisions when it comes to technology investments, you may be wondering if it is better to go all-in on an ERP system or invest in a PLM solution.
After all, both ERP and PLM vendors ‘claim’ they can manage both Bill of Materials (BoMs), costs, changes, and other information related to products.
My goal is to help you learn what system or systems are best for your organization.
What is ERP and how does it work?
First, let’s breakdown what ERP is and its benefits.
ERP stands for Enterprise Resource Planning systems, software, and solutions.
One of the biggest driving factors for an enterprise-class ERP system revolves around finance and accounting. ERP systems are important because they ensure your quality products are manufactured in a timely, cost controlled manner once they have been engineered and approved.
This could be why approximately 97 percent of mid-sized companies already use an ERP application.
It’s important to also take into account that ERP solutions are considered to be one of the first software solutions to be categorized as an essential business tool. This could also be why so many organizations are already familiar with ERP.
Although there are many ERP software solutions on the market today, systems you may be familiar with might include Oracle ERP, SAP, Epicor ERP, Microsoft Dynamics AX, and a variety of others.
The fact is, ERP systems are generally built to satisfy the needs of business operations.
This means they are often used for manufacturing (such as manufacturing resource planning), human resources (HR), finance, accounting, purchasing, inventory management, order management, distribution, labor, customer service, and more.
An ERP system can take a product to market and is known for handling operational concerns such as logistics, warehousing, and inventory management.
These systems also provide vast amounts of transactional data which can be used to gauge your financial position and make informed choices about future business decisions.
What is PLM and how does it work?
PLM stands for Product Lifecycle Management software, systems, and solutions.
While ERP systems take transactional units to market, the data and information these systems use should originate in PLM.
PLM is all about the management of the process behind the product, as well as the history and collaboration that goes along with it.
Some PLM systems you may be familiar with include SAP PLM, PTC Windchill, Area PLM, Teamcenter, Siemens PLM, and more.
By adopting PLM software you can reap many rewards.
PLM solutions allow anyone involved in design, development, and manufacturing to work collaboratively with one set of comprehensive, accurate, up-to-date information.
PLM software works by supporting processes that define your brand, engage your customers, and differentiate your company’s products in the marketplace.
The unique value of PLM provides is that the software delivers a “single source of truth” about your product to anyone and everyone who has anything to do with product development.
The difference between ERP and PLM
A simple way to think about the differences between ERP and PLM is to focus on what each system was intended for, especially because both of these systems originate from very different foundations.
Product lifecycle management systems focus on planning.
Enterprise resource management systems focus on execution.
To take a deeper dive, the focus for each system influences the key and unique features that the system provides.
PLM is a collaborative planning tool for your products.
The typical users of a PLM system tend to be product designers and engineers who need to work together to figure out what a product looks like and what it should be made of.
Since PLM is about planning everything about your product, it provides capabilities around managing designs, related services, collaboration with red-lining, task management and more.
Most PLM systems even have a PDM (product documents management) system inside of them. This how they often control the history of the intellectual documentation needed to design and manufacture a product.
These systems control and manage everything from CAD (computer aided drafting) files to program, project and change management processes. A PLM system combines all this functionality and integrates it into an overall product lifecycle management process.
This is why PLM solutions have a higher impact on revenue and brand image.
ERP on the other hand is a system focused on making and executing a product. The primary user of an ERP system tends to be people who deal with manufacturing operations.
Since ERP is about execution and fulfillment, it focuses on capturing information around things such as inventory, purchases and more.
While ERP systems focus only on traditional entities such as item masters, bill of materials and dates, PLM solutions encompass all of the iterative, collaborative, and creative processes that make up the vital elements of your product’s lifecycle.
In short, both solutions are vital for a company to develop and make products as efficiently as possible.
How PLM and ERP work together
Despite sometimes being viewed as competing solutions, ERP and PLM systems work very well together.
In fact, these enterprise systems complement each other, and it is in your benefit to have both! We can help you work through a Return on Investment (ROI) analysis if you’d like. Just contact us.
So how do enterprise resource planning and product lifecycle management systems work together?
PLM software provides the single point of product truth used by ERP to manage product resources and financials.
For example, by using eBoMs (engineering bill of materials) data from your product lifecycle management system, ERP can accurately generate purchasing and inventory management records, creating a unified management of both your resources and production.
Essentially, ERP systems pick up from PLM solutions and take finalized products forward.
This means that design, development, sampling, fitting, approval, assortment planning and all other activities essential to creating great products have already been signed off by the time your products reach the ERP system.
PLM systems help define, design, and plan your product. PLM integrated to ERP allows the systems to feed relevant BoMs and file components, so your manufacturing teams can efficiently order, make, and ship your products.
In fact, combining these two software solutions has only improved end-to end business performance and has already proven to be necessary. This is why so many ERP providers have started to acquire and develop their own PLM platforms!
By using ERP and PLM together, your organization can create a powerful source of data, information, processes and workflows. It can make it easier to create and deliver products from idea generation through design to manufacturing and distribution.
Now that you have a better understanding about how PLM and ERP solutions can positively affect the profitability of your entire company, you are in a better position to understand why it is best to invest and integrate both solutions.
PLM ERP integration benefits
Oftentimes, PLM only gets associated with engineering. In fact, many people don’t even realize that the full product lifecycle management system can integrate with ERP.
Rather than considering whether or not a PLM system could complement an ERP system, you should focus on the benefits your organization will gain by integrating the two.
When used together, your organization will have unified control over your manufacturing process and here’s why.
Today, in order to stay ahead of competition it is essential to deliver the right product, on time, and under budget.
To meet these requirements your organization must shorten design time and product engineering cycles.
By using PLM and ERP systems together, you will increase collaboration throughout your entire organization. ERP and PLM work best together as they collaborate and facilitate movement throughout your organization.
Without PLM, your ERP system is likely to consume and manage inaccurate data from design and engineering. This in turn is likely to deliver minimal (if any) improvements to your business.
Only using an ERP system without a complementary PLM system puts your organization at risk of mismanagement of product changes – which could lead to instances of inaccurate financial planning.
Together, PLM and ERP enhance collaboration between engineers, operations, and suppliers as they provide a single source of product truth. This will help you to seamlessly deliver products from design concept through manufacturing and distribution.
Because these two solutions both focus on products, they help create one single version of your product truth. This helps reduce errors and guarantees that your product documents and product versions are under control.
Seamless PLM to ERP integration will enable your organization to be more agile and reactive in all business activities including traceability, cost, delivery, quality, innovation and more. It helps ease your manufacturing process and creates a more cohesive environment.
By integrating both PLM and ERP, your organization will accelerate innovation, increase productivity, improve quality, and boost your overall performance.
Our Solution: Windchill PLM System
PTC Windchill is our PLM solution that we offer to our customers – so for the 97% of you that already have an ERP system, you should consider complementing it with Windchill. A popular blog called, “What is Windchill?” distinguishes all the ins and outs of this system.
“Windchill and our new ERP system make it very easy to manage customizations and helps us to make sure that we have materials in-stock and on-time to meet those needs. We save about four hours per job with just the front-end BoM load and getting the information into the ERP system – which has been huge for us.” – Myron Pundt, VP of Engineering, ALM Positioners