- Windchill PDM Essentials
- Windchill PDMLink
- Windchill ProjectLink
- Windchill PartsLink
You’re likely to have experience with Bill of Materials (BoMs) if the nature of your business has anything to do with product development.
Let’s talk about why bill of materials are so important, how BoMs impact business, and the best BoM management practices. Or check out another helpful article on BoM management, “How BoM Management plays a role in your PLM processes“.
The importance of bill of materials
BoMs define products as they are designed (CAD or engineering bill of materials), as they are ordered (sales bill of materials), as they are built (manufacturing bill of materials), and as they are maintained (service bill of materials).
They incorporate product information from design and engineering, document control, operations, manufacturing, purchasing, contract manufacturers, and more. Bill of materials influence inventory levels, material purchases, shop floor assemblies, and so much more.
In fact, departments often rely on BOM records to get the job done right. Whether you realize it or not, your BoMs drive and affect your businesses’ operational success. This is why it is so important that your organization creates and manages well-organized, correct and up-to-date bill of materials.
BoM information accuracy and why it matters
BoMs require complete and accurate information, in order to successfully benefit design, manufacturing, sales and service building quality products.
The accuracy of BOMs influences an organization’s ability to make well-rounded product development decisions. These decisions fundamentally impact the efforts organizations peruse to generate a product in the most efficient, cost-effective way.
Oftentimes creating BOMs requires input from design, procurement, manufacturing, and sales. Using manual methods to collect and enter items on various BoMs increases the risk of producing inaccurate, out-of-date, or even possibly duplicate BoM versions.
Furthermore, if departments produce products based on incorrect or inaccurate bills of materials, delays to market can occur. This can not only be very costly for an organization, but it oftentimes impacts an entire supply chain.
Inaccurate bills of materials are one of the costliest errors engineering companies can make. In order to avoid the risks of inaccurate BoMs, many organizations have started to reevaluate the way they create, manage, and share product information.
BoM management processes
Bills of materials (such as eBoMs, sBOMs, mBoMs) are most-likely part of your product development process. That being said, what are your current processes for managing those BoMs?
How do you share, collaborate, and ensure the accuracy of your organizations’ bills of materials? Do you find it difficult to manage the differences between them and keep the data consistent across eBOM (engineering bill of materials) and mBoMs (manufacturing bill of materials)?
Odds are if you have yet to implement technology solutions to manage your bills of materials, your methods for BoM management most likely involve spreadsheets, emails, rekeying information, and multiple other systems of communication.
If this is the case, don’t worry – you’re not alone. Studies show nearly 50% of product development companies still use spreadsheets (or sometimes even nothing at all) to manage complex bill of materials!
Despite the big workload that BoM management represents, many organizations are still comparing bills of materials in excel spreadsheets or by opening separate BoMs and manually connecting the dots. This management approach is not only tiring, but it also increases risks of human error and mistakes, especially if the bills of materials are very long.
In fact, is not unusual to find one giant excel spreadsheet on top of information managed by PLM (product lifecycle management), ERP (enterprise resource planning), CRM (customer relationship management) and other databases. Why is that? The information required to assemble bill of material documents tends to reside within separate, disconnected enterprise systems.
It’s time to change that.
Connecting business systems and information
In a world of complex, role and department-specific enterprise systems, productivity can seem quite limited. But the truth is, with the help of technology, businesses no longer need to operate this way. Collaborative solutions exist, and they really are as simple to implement as they, well… should be.
System integration tools (such as applications) change the way organizations create, manage, and share product information- without even having to upgrade or change current enterprise systems.
Using system API connections, applications can pull data from disconnected enterprise systems and consolidate it into centralized dashboard display windows. In fact, many integration applications are even ready to go straight out-of-the-box (yes, this means they require absolutely no special configurations or complicated implementation at all).
For instance, productivity apps offer simple, role-based access to data and other enterprise systems making it easier for stakeholders to view and understand consolidated product information and data. What makes simple applications that integrate enterprise data even better is the fact that most of these system collaboration tools are even affordable.
With a single view to into multiple enterprise systems (such as ALM, MRP, ERP, SLM, CRM, Accounting, and PLM) you can be sure that users have access to the latest and most accurate product information when they need it, and how they need it. There’s really no catch. Productivity apps really are solutions that are; easy, affordable, and that solve the complexity of dealing with multiple disconnected enterprise systems.
Effective BoM management & bill of materials software
Parallel to system integration apps that can pull and consolidate enterprise data, BoM applications can also automatically consolidate real-time data across enterprise systems.
This means organizations can enable real-time BoM collaboration – and that is a game changer.
Real-time BoM collaboration empowers users with capabilities to collaborate and work together creating a bill, sharing BoMs and associated data, and even preview CAD drawings and images. It also opens up the ability to simultaneously edit manufacturing bill of materials, while completely avoiding duplicate and inaccurate documents. This enables users to get a virtual ‘live view’ of data.
Users are able to maintain and manage all associated product documentation such as part datasheets, materials required, CAD drawings and files, as well as anything else that is needed to manufacture a product all in one centralized location. This reassures one sole accurate and revision-controlled bill of material for a product.
This is exactly why it is so important to establish systems and methods that enable all departments within your product development process to be able to share, collaborate, and ensure the accuracy of your bills of materials.
A simple bill of materials software
Our experts at EAC Product Development Solutions recognized the need for better BoM management within many organizations- That’s why we created our bill of materials software application, BoM Reports.
Our BoM Reports PLM application is essentially an out-of-the-box PLM system plugin. It’s easy to use, simple to integrate, and an extremely affordable for any organization.
We designed our Bill of Materials Reports application with the intention of making manufacturing bill of materials and engineering bill of materials management ‘easy’ for organizations of all sizes. Meaning- our bill of materials software can even work for small businesses!
Our BoM Reports app delivers access to your accurate bill of materials database while it provides visual representations, cost rollup for materials, and detailed informational listings of items within bill of materials.
We guarantee our BoM Reports application will enhance your bill of materials management. In fact, it has changed the way many of our customers do business.
Our EAC Productivity app enables purchasers to see product cost roll-ups during design, so they can hit cost targets. It allows project managers to see the highest level status and availability of constituent parts so they can keep projects on time and budget. It helps fabricators see what version of parts go into the build so they can prevent scrap and rework- and SO much more!
We’re excited about how our organization is enhancing product development and we would love to share more information with you about how our EAC productivity apps really work.
If you would like more information about apps that could work for your business insert your information below. We promise not to fill up your inbox with overloads of information, we simply want to share tips, tricks, and tools that will help your organization succeed.
Imagine if you could manage quality, reliability, and risk at every stage of your product’s life cycle. You could reduce costs, speed innovation, and enhance next generation products. PTC’s product lifecycle management (PLM) software, Windchill, lets you do just that.
Want to see an example of how Windchill software is used? See how Virnig Manufacturing uses PTC Windchill to change the way their data is delivered within their organization.
Already using Windchill and need help with admin and support? You’ll want to check out our Alliance Program, provided to our customers for on-going technical support, business process consulting, and mentoring services on a monthly basis.
Already using Windchill but you or some of your team member don’t use it often, therefore, it gets confusing? You’ll want to check out our role-based apps for casual Windchill users – EAC Productivity Apps or ThingWorx Navigate will help you.
Don’t know what the heck PTC Windchill is? Then read on.
What is PTC Windchill?
PTC Windchill is a product lifecycle management (PLM) application suite that leverages a consolidated view of product information through multi-system data. It’s a systemic enterprise wide approach to maintaining product and process quality throughout the entire product lifecycle.
PTC Windchill PLM software provides a complete functionality dimension to help organizations capture product structures from computer-aided design tools, transform them into full engineering bill of materials (eBoMS), to manufacturing bill of materials (mBoMS), to service bill of materials (sBoMS) all while retaining the linkages between different perspectives on the product. Windchill solutions break down organizational barriers, allowing teams to work faster and more accurately all while reducing time-to-market and cutting costs.
The Windchill Product Lifecycle Management system can help streamline your product development and service information processes. It’s a system that can help your organization create better products, with more variations, faster, at a lower cost. As a manufacturer, your pressures are not only continual – they’re mounting. Your industry is changing. Your customers’ requirements are evolving. And your supply chain is constantly adjusting to
Windchill helps with exactly that. As an integral component of PTC ’s Product Development System, Windchill manages all product content and business processes throughout the product and service lifecycle. And it has a robust, high-performing architecture to help you today – and to prepare you for tomorrow’s uncertainties. Windchill provides a rich systematic approach for creating, configuring, managing and reusing product structures and associated content, such as CAD files, documentation, requirements, manufacturing information, service information, part/supplier data, calculations and illustrations.
Windchill can also play an important role in increasing your company’s competitiveness by allowing continuous improvements and automation of business processes and procedures. Windchill is an
PTC Windchill Cost
PTC Windchill made updates to their PLM packaging and pricing – which means you can customize dashboards and product data more than ever before at a cost that makes sense for your organization. Here is a breakdown of the new PLM structure.
PTC Windchill Certification
Once you’re ready to purchase the software, you’ll need to make sure it’s learned and understood in a timely manner and without frustration. We have a few options:
Short-Term Support: EAC’s Product Development System Services Team has a long track record of successfully implementing Windchill products.
Long-Term Support: Check out our Alliance Program – EAC’s PTC Windchill system administration and support services for on-going technical support.
Support at your own pace: Your team can get PTC Windchill certified by taking our classes we offer for end users and managers. Check out our training schedule.
The Windchill Products Explained:
Windchill products are application modules that offer users specific sets of features and capabilities within the Windchill application suite. Some of the most common Windchill PLM modules include:
What is Windchill PDM Essentials?
PTC Windchill Product Data Management (PDM) Essentials is built on PTC’s production proven PTC Windchill software.
Windchill PDM Essentials simplifies data management activities by transparently incorporating them into the design process. It manages all forms of information such as CAD drawings, customer requirements, schematics and Bill of Materials (BoMs) that are generated during product development.
This modern product data management solution makes it easy to manage, share, and review your data. It’s finally possible to have a single view of the latest product data, along with tighter integration to major end CAD vendors, Microsoft Office, and desktop tools. Plus, it allows your users to save time with better version control, automated data release, and simple search capabilities. Learn more by reading the PTC Windchill PDM Essentials Data Sheet.
What is Windchill PDMLink?
With an abundance of data dispersed throughout your organization, how do you maintain the integrity of your product information when multiple people are working on the same files? The solution is easy – Windchill PDMLink.
Windchill PDMLink is a Web-based, industry-proven Product Data Management (PDM) system that supports geographically dispersed teams while managing critical processes such as content, change and configuration management. Windchill PDMLink maintains the integrity of your product information by storing master data in a secure area where you can control, monitor, and record all changes.
When a change is made to your data, Windchill PDMLink stores a modified copy of the data, signed and dated, in a secure area alongside the old data, which remains in its original form as a permanent record. In addition to providing change control management, Windchill PDMLink enables you to manage your product’s release cycle as well as its configuration. Check out the PTC Windchill PDMLink Data Sheet for more information.
What is Windchill ProjectLink?
Windchill ProjectLink is a collaborative product development web-based environment that automates and tracks projects.
ProjectLink provides a common workspace where you and your team can share and discuss documents and product structures, hold meetings, and communicate and track progress on tasks. From private exchange environments to public business to business (B2B) exchanges, ProjectLink is a secure web-based system that can easily be used in any collaboration environment.
It can also be used well beyond the engineering and manufacturing departments of your organization. Any project that requires team members to share electronic information such as writing annual reports to
What is Windchill Partslink?
Windchill PartsLink is a module for PDMLink that adds part classification-based features.
PartsLink enables you to perform parametric attribute searching and manage your results through convenient navigation and searching. You can search parts by typing a free-form product description or a part number in the search criteria text box. You can browse the hierarchically organized structure of your parts using text and images. You can also refine your search by constraining parameters in a parametric search.
Windchill PartsLink enables your team to perform similar part searches, expanding your search to look for matching parts that have parametric attributes that are within a certain percentage or absolute tolerance of the selected part. Additionally, you can export the result set to a file.
Many companies lack a comprehensive part search system and as a result they lose the benefits of reusing product components. Criteria-based searching limits the result set, which helps a great deal in reuse decisions. PTC Windchill PartsLink helps solve that problem.
What is Windchill Quality Solutions?
Depending on your specific Windchill Quality Solutions suite (Windchill Quality Solutions 10.1 Desktop, Windchill Quality Solutions 10.1 Administrator, Windchill Quality Solutions 10.1 Web Access) you may have access to one or more applications.
Windchill Quality Solutions, the desktop version, is the cornerstone of the Windchill Quality Solutions suite. It is available in both the team and enterprise additions and is the feature rich windows application for all of your reliability and maintainability activities.
Available in the enterprise addition you will also find Windchill Quality Solutions Administrator which provides you options for administrative controls including options to support secure login.
Windchill Quality Solutions Web Access available specifically for Windchill FMEA infractions in the enterprise edition, allows you access for data entry, filtering, graphing, reporting and more.
Is there other Windchill Software for product data management and process management?
- Windchill MPMLink acts as an integral solution for Manufacturing Process Management.
- Windchill FlexPLM is a product lifecycle management solution that is widely used for retail, footwear & apparel and consumer product companies.
- Windchill Requirements Management is a combination of PTC’s Integrity product and Windchill PDMLink that manages product data software and hardware requirements.
- Windchill PPMLink is a program that provides portfolio management capabilities to discrete manufacturers.
- Windchill Service Information Manager creates associative, interactive service parts information used throughout a product’s serviceable lifecycle.
- Windchill Service Parts improves service operations by enabling service information to be organized and optimized for accuracy, applicability, and rich, graphics-driven delivery.
Want to see a PTC Windchill tutorial to see the software in action? Watch this on-demand video of Windchill’s basic software capabilities.
Modernized service strategies combine enterprise IT, ‘smart’ technology, and information.
Manufactures are expected to be more demand oriented, data driven, and technologically focused. This means focusing on the customer, using the data collected from many different areas, and digitally executing strategies using platform technologies.
Many companies today are focusing on the current stage of achieving field service excellence. This tends to be an easier, stand-alone area to focus on as it incorporates vast amounts of technology available to help and support them.
The next stage deals with moving towards connected service platforms which oftentimes involve an integration of smart, connected products. This is when companies will start to deal with how to capture data, leverage the insights, and turn it into actionable results for various stakeholders throughout the organization.
The last stage deals with achieving servitization optimization. Servitization is an important concept because it holds the potential to transform how products are delivered and monetized. This is really the movement towards product service systems and products-in-use value.
Ultimately, providing access to product and parts information is a crucial step in on the path to successful profitable growth.
Technology is fueling service transformation for many organizations.
For instance, here’s how ‘service’ has begun to transform with the help of new technologies:
- Cloud technologies have enabled greater access to service parts visibility and information.
- Mobile technology has put information in the hands of service technicians, at the right time.
- Big data analytics now capture asset and product information, enabling enhanced service quality with better first-time fix rates.
- And social technology has allowed engineers, service, and customer support to collaborate.
These cloud, mobile, social, and big data analytics technologies have enabled manufacturers to transition from systems to service, from information to innovation.
Our team is prepared to help you achieve field service excellence. Our Product Development Information Services team is experienced in the architecture, implementation and support of a technology portfolio making service excellence a reality for many of our customers.
The stakes are high and, as technology is making the world ‘smaller’, competition is growing at a furious rate. Your enterprise needs to stay on-point at all times and deliver flawless service to every client on a moment’s notice.
With so many variables impacting efficiency and profitability, how can you manage the service lifecycle of your product with full confidence?
With the proper strategy, smart investment, and smart guidance you can not only keep up, but plan for the future.
The growing complexity of products in the market makes the jobs of service departments more challenging. Factors outside of a technician’s control such as unavailable parts information or delays in the supply chain can make a huge impact on profitability, client satisfaction, as well as the overall performance of your products.
New approaches to Service Lifecycle Management (SLM), along with new technology (like the internet of things) can do a great deal to streamline service operations.
Watch this on-demand webcast from PTC to learn all about industry research on the impact of the information gap at the point of service delivery and best practices to successfully meet these critical business challenges head-on.
Most organizations recognize the importance of a ‘speedy response’ to a quality issue or a customer complaint.
In fact, faster service response time has been named as a top priority for many service lifecycle management efforts. The significant demand for manufacturers and service organizations to resolve customer issues promptly, and to quickly mitigate any product quality issues has become a challenge.
How do you overcome this challenge and implement a solution? The equation involves equipping service technicians and customer facing roles with the right information at the right time, along with aligning parts/inventory and service personnel.
For example, let’s look at a very realistic situation.
Imagine your dryer machine breaks down. You call the manufacturer and learn you have to wait three days for a service visit. Depending on your patience (and laundry needing to be done) this could be the beginning of a very unpleasant customer experience.
But what if that same manufacturer was able to pull up your model, and already knew they had visited you a year ago with a similar issue. How might your experience be impacted if they were to tell you there was a 90 percent first-time fix rate for your specific dryer and a technician would be able to show up with the specific parts needed to fix your issue?
This is the type of service that customers want and are starting to expect.
It is easy to see how putting the right information in a service technicians’ hands at the right time is so important.
Service technicians want to be able to see service information and technical service bulletins. They want to see information on the job and have access to just in time training. They have a desire for formal training, tech assist helpdesks and hotlines, and safety instructions.
So how do we enable and empower technicians to optimize service experiences and exceed customer expectations?
Here are some of the best practices that we have gathered:
- 1. Provide access to technical/service parts information when technicians need it
- 2. Make that information easy to search
- 3. Supply accurate product and configuration information including all parts and service history
- 4. Enable easy ways of ordering parts
- 5. Offer just in time training/help
‘Smart’ service management is your key to success.
Your service information needs to be managed at a network level. This ensures that all your players in the service web have access to the right information, at the moment they need it.
Adding a modern layer of accessibility to your information is a critical part of ensuring your service network can operate efficiently and effectively. This is what will help you drive positive customer experiences throughout your product lifecycle.
We offer the technology solutions and technical expertise to make real-time service information delivery a reality. Contact us to learn more about our Product Development Information Services group, PTC’s Arbortext and Service Lifecycle Management technologies, and the PLM solutions that can effectively link together your product data and service part information.
The Internet of Things (IoT) is transforming the way companies design, manufacture, and service their products and manufacturing floors. ‘Service’ is one of the most notable areas to be impacted by this wave of technology and connected devices. Monitoring assets in the field and on the shop floor gives service technicians access to usage, error, and predictive analytics prior to a repair. As companies continue to adopt the IoT, more organizations are satisfying the prerequisites to easily deploy augmented reality for service.
With the convergence of the digital and physical worlds, manufacturers are using augmented reality as a tool to help improve their service capabilities. Augmented Reality (AR) can deliver the right information at the very moment that it’s needed on the manufacturing floor so that field service technicians and other factory workers can reduce errors, enhance efficiencies, and improve productivity. AR also allows for content to be presented in arguably the most contextual way possible. When accurate information is presented over real-world devices there is little room for error and misunderstanding.
If field service technicians aren’t available to be on-site for a critical situation, then technicians can remotely assist customers with the help of AR. Customers will be able to observe service manuals with interactive 3D animations to disassemble components or work on equipment with which they’re unfamiliar with. If the users need further help, then the experienced field service technician can walk users through instructions while steaming the user’s device view in real time.
Augmented Reality Barriers to Entry
Your service and parts information have to be accurate and up-to-date in order to fully benefit from an augmented reality investment. Making sure your organization has a reliable Service Lifecycle Management system in place is the first step to digital transformation. Without accurate information on parts and equipment, field service technicians could replace the wrong part or be confronted with an outdated, undocumented design.
In order to be labeled a “smart connected enterprise,” a company should have a strategy to connect all of their assets and data; this includes technical publications. Connected technical illustrations have the power to show the current status for every part and piece of equipment. For example, if a mechanic could see a 3D representation of a vehicle’s carburetor and view critical metrics it would help them understand the potential for repairs or future failure.
Your organization needs to be IoT ready – meaning that there needs to be a strategy in place to input sensors on products and equipment. The Internet of Things allows products and assets to send alerts to a maintenance system that assigns a field service technician to perform a repair. Without the sensors that relay information about the status of those parts, and accurate 3D representations, augmented reality devices would be useless because there would be no relevant or up-to-date information to leverage in the field.
The IoT and Augmented Reality are transforming service and enhancing the field service process. Check out EAC’s solutions to see how you can start using AR today.
