We are an Authorized Training Partner of PTC. Our training and mentoring group delivers and sells PTC University Training solutions. This helps ensure you not only get the technology you need to dramatically improve the way you design, manufacture, and service your products and enterprise, but the knowledge to fully take advantage of your software investment.
EAC was one of the first authorized training partners. Why should you care? We have more experience mapping organization’s needs to the perfect PTC Training Course. We have more experienced instructors ready to deliver PTC Training Class content and customized training to create additional value for students and organizations. It also means we know a lot about what people want from a training experience, and what they should ask of their provider.

Many people see professional development, or continuing education, to somehow be exempt from the due diligence one would apply to…say, selecting a college. The truth is, it is important to carefully choose the company and people your organization uses to deliver a comprehensive PTC training course schedule or a single PTC training class.

Here are some questions you should ask a potential training provider:

• Do they have real-world experience using the products?
• Do they understand how various solutions work together?
• Do they offer training on multiple PTC training course segments (PLM, PDM, CAD, AR, IoT, etc.)?
• What delivery methods to they offer? (in center, onsite, remote (EACLive!)
• Do they offer extended access to Instructors for questions after a course ends?
• Do they offer the ability to audit a PTC training class for a year, in case a student needs a refresher?
• What is their cancellation policy? (Things come up, sometime a plan doesn’t work out. Here’s ours)
• Do they offer volume pricing discounts?
• Are there any current promotions?

We are here to help you know all the picks, clicks, and technology tricks to make sure everyone on your team is a power user. You need to complete projects as fast as possible – good training makes that possible. Here is our current training calendar. It displays all of the currently scheduled Creo training, Windchill training, and Arbortext training. Please contact us if you don’t see a specific training course. We may be able to add it to the existing calendar or deliver the training class specifically to your organization.

The EAC Product Development Academy can help you advance your career, improve department performance, and transform the way you design your products. Our training options (shown below) can turn a great designer or administrator into an expert!

1. Take Our On-Site or In-Center Courses

Our Certified Instructors can come to you, or your students can come to us. We’re flexible! Let us sweat the small stuff. Our training coordinators will arrange for all the necessary tools including laptops, course material(s), and software.

2. Sign Up for eLearning

Are you a self-starter that prefers online training on your time? eLearning® a solution from PTC might be perfect for you. Students can access full course material on PTC’s subscription based learning management system. Every subscription includes up to 6,000 hours of customizable self-paced training content, including training exercises and skill checks. It is a great option for customers to track the progress of their employees as they go through onboarding or training.

3. Remote Learning with EACLive!

EACLive! is EAC’s proprietary remote learning offering. It allows students to reduce travel expenses and still satisfy their training needs. Students access classes remotely and maintain the classroom experience through desktop sharing and two-way communication with instructors and other students. It is available for both our public training classes and private sessions for your company.

4. Mentoring

We also offer this unique training option. Students can also choose to mentor with one of our Certified Instructors. This allows students to address specific topics in which assistance is needed and develop specific skill sets in the context of their job.

5. Configured or Customized Training

If you feel like “out-of-the-box training” doesn’t quite fit your needs you can utilize the EAC Training Department to help create a unique training path. We will work with you to accommodate your time and knowledge through configured or customized training.

Configured Training allows the student to subtract or add modules from an out-of-the-box certified PTC Academic Program Course; combining or shortening current curriculum.

This training type gives the student access to:

• Add and Subtract Module(s) from a Course
• Access Customized Printed Training Manual

Customized Training allows the student to build their own training course specific to their needs and their environment.

This training type gives the student access to:

• Add and Subtract Module(s) from Course
• Custom Course Content Development
• Custom Training Delivery
• Custom Documentation
• Integrate Images from Customer Environment
• Recorded Training Videos

By the time you have invested in a Product Lifecycle Management (PLM) system, you are ready to overcome the inefficiencies of your current processes, and reap the benefits of improved business operations and profits.  The key to maximizing those benefits lies only partially in the program itself.  The other part rests firmly in the hands of those who will implement the new program.  Making sure your employees know how to use the system to its best advantage will put your company well on its way to achieving its goals.

Employee Training as an Investment

Change, by itself, is often frustrating. Employees using one system for years grow comfortable even with features that do not operate as intended, sometimes designing elaborate work-arounds just to get the job done. Suddenly presented with a new PLM system, these employees may dread the unknown and cling to a subpar system for its familiarity alone.  Getting employees involved with the new PLM system early in the process when bringing a new system on board is important in maximizing its efficient use in your company.

When introducing your new system, start with a reminder of what you learned from your employees about the old system: what problems they were having, where there were inefficiencies or delays, and what impact that had on their ability to get their work done.  Then invite them to see how the new system will help alleviate those issues.  Once they see how they will benefit from your new program, they will be ready for their next step: learning how to use it.

Certified Training Opportunities

Training is available for product design and management programs including Windchill, Creo, Arbortext and more. Options include public or group training events, private training sessions and remote or eLearning opportunities. Web modules offer further employee development.

Whether they breeze through free tutorials and are completely comfortable with the new program, or whether they require more hands-on training, each member of your team will need full access to instruction that will make them experts in using the new PLM program.

You should also consider having a system available for experimentation. Each employee should be able to get the feel for how Creo, other CAD platforms, Microsoft Word, and company procedures work within a system like Windchill. Finally, get feedback from your teams to understand how they feel and what additional assistance they want.  Knowing that you want to give them all the tools possible to make the new program work will remind them that they are important players in helping your company achieve its goals.

How Training Your Employees Helps Your Business

Investing in your employees and their training is time well invested. Employees who are happy in their positions and feel appreciated are likely to stay at your company and take it to a higher level of productivity.  Employees frustrated by not understanding a new system, on the other hand, may look for greener pastures.  Implemented correctly, a new system can enhance not only work efficiency but employee satisfaction as well.

The highest quality, most advanced PLM products on the market are only as good as the employees that use them. Remember to invest in your employees as much as you invest in your technologies.  And when you feel thankful for that new program and the efficiencies it has brought, this time of year is a great time to show thanks to your team for ensuring your business success.