Let’s talk about Windchill System administration services and why they could be crucial to your business’s success.

When it comes to engineering centric products, technology can become a very complicated matter.

Due to the complexity of product data management systems, many things can go wrong if they’re not properly managed.

Here is a list of the common problems you could face if you choose to manage your engineering data management and PLM systems in-house.

1. System downtime 

One of the worst problems you may face is extended sessions of Windchill downtime due to technology failures.

For example, it is common to be unaware when your Windchill system is running out of disk space. When this happens, a Windchill system can and will go down.

In many cases, these system instances are easily overlooked without the help of a dedicated Windchill support team.

The reality is, if at anytime your product data management system is not functioning, your company will end up losing money.

Aside from preventing your business from making profits, a Windchill system downtime could lead you to lose access to core systems.

This includes servers and back-end processors, ultimately, preventing you from doing your job. According to a study done by USA Today, 80 percent of managers reported product data management system downtime costs exceeding $50,000 per hour.

2. Windchill System Performance Problems 

More than 70 percent of our customers do not perform routine Windchill maintenance.

Without utilizing a Windchill managed services team, you could be missing an opportunity to prevent, find and fix system problems prior to a technology failure.

How are you supposed to know if your PDM system needs more RAM, if you should allocate more resources, or if your Windchill server has been performing slow?

When you have regular performance check-ups, you will be able to improve the overall performance of your business.

Regular Windchill system performance check-ups also help avoid system downtime as you are provided with early warnings of any possible malfunctions that may occur. If a disaster strikes, you can rest easier knowing your business won’t lose any valuable data.

3. Productivity loss

Not only can technology failures prevent your business from making a profit, it can also cripple the productivity of your employees.

I mean nobody wants to hand out free money to those who are just sitting around simply because they are unable to do their job, am I right?

Many times, your IT department may have to work overtime to recover lost data. If the customer perception is affected, a costly marketing campaign may be the only thing to win back customers.

Bottomline, the impact of a Windchill system complication may be worse than you realize and your company could lose the ability for anyone to do work.

4. High-Security risks

Your Windchill system could appear to be running properly, but if it is not protected, your business could experience a security breach. If this happens, it will put your sensitive data at risk.

To help with this, it is important to have multiple layers of security measures in place. If your system is being closely monitored by an Windchill administration team, you will be aware of any inconsistencies.

When you have someone you trust monitoring your Windchill system, you’ll have less to worry about. I truly believe it is better to be safe than sorry when it comes to your company’s data.

By using a Windchill system administration service, you can rest easy knowing you are being taken care of. Plus- while your system is being properly maintained, you will be able to free up your IT department and focus on more important business initiatives.

Want to learn the current health of your Windchill System? With no obligations or any cost – sign up for a Windchill system check-up to have our experts look at your system!

Enterprise systems require administration and management that can be time-consuming and foreign territory for many companies. This is why we created The EAC Alliance Program.

The Alliance Program provides PTC Windchill system  administration and support services.

Our team of expert technicians improve system performance, optimize server and license configurations, and maintain a stable PLM environment for your organization. The Alliance Program is transforming the way companies service their Windchill and Intralink PLM & PDM systems.

Alliance Program customers save an average of 50% over other options for dedicated administration and support.

Our team of certified and experienced technicians proactively monitors system events and diagnostics that typically go unnoticed.

Their attention to detail and deep understanding of the technology allows them to increase system stability and reduce downtime by up to 95%.

At EAC, we want to partner with you to you create a better, more productive workspace. The Alliance Program is helping customers increase user satisfaction and ensure a return on their Windchill investment. We accomplish this by providing:

• On-going technical support
• Business process consulting
• System Monitoring
• System Maintenance
• Upgrade Planning
• Implementation
• Performance Tuning
• Windchill Server Optimization
• Monthly Mentoring for Admins & Users
• Discounts on all EAC Training Services

If you’re looking for a way to improve sluggish or slow Windchill system performance, increase system uptime up to 99%, and even reduce operational risk, the Alliance Program can help. To learn more about the Alliance Program, download our brochure here.

Curious about the current state of your system? For a limited time the EAC Alliance Program team will perform a FREE Windchill System Analysis. You can claim your free Windchill System Analysis here.